Fly Business Reviews 671

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and patience, often highlighting their ability to find better flight options and prices. The service is frequently described as excellent, with many appreciating the efficiency, responsiveness, and personalized approach in handling complex travel arrangements. People are particularly impressed with the significantly lower prices for business class flights compared to other agencies, often saving hundreds of dollars. The booking process is generally smooth, with clear instructions and helpful tips provided by agents, making it convenient for customers. However, some people mentioned issues with hidden costs and high-pressure sales tactics for insurance. A few other people also felt that the booking link was difficult to use with non-US cards and that customer service response times could be slow, with some experiencing long hold times.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and extensive... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, trustworthiness,... See more

Price

Users describe positive interactions with price, with many reviewers reporting that they received better... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents who are helpful,... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

671 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(671)

359 reviews in the last 12 months

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Rated 5 out of 5 stars

Justin was so wonderful throughout the…

Justin was so wonderful throughout the process…he found us a great price and helped to schedule the trip of a lifetime!

5 June 2026
Fly Business logo

Reply from Fly Business

Thank you, Dawn! We’re so happy Justin was able to make the process smooth, find you a great price, and help plan such a special trip. We truly appreciate your kind words!

Rated 5 out of 5 stars

Hugo is amazing and so patient

Hugo is amazing and so patient. I’ve used him to book a flight and make some pretty challenging changes and he’s done a wonderful job. Highly recommend.

3 June 2026
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Reply from Fly Business

Thank you, Danielle! We’re so glad Hugo was able to help with your booking and handle those challenging changes with patience and care. We truly appreciate your recommendation and your kind words!

Rated 5 out of 5 stars

My sales agent, Ron, was amazing

My sales agent was amazing. His name is Ron Clark and he was so very patient. We've been working on my tickets since last week and throughout the process he was always engaged and very patient.
The booking link, when using and non US card is VERY difficult. I couldn't get my cards to go through and he was patient enough to walk me through various options. Finally, it worked.

2 June 2026
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Reply from Fly Business

Thank you, Brenda! We’re so glad Ron Clark was able to help and make the process easier for you. We know booking with a non-US card can be frustrating, we are working to make the process easies, so it’s great to hear Ron stayed patient and found a solution. We truly appreciate your kind words!

Rated 5 out of 5 stars

Agent, Mark Linden

Agent, Mark Linden was patient and courteous. He helped me to find best deals for my travel need.

2 June 2026
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Reply from Fly Business

Thank you, Alex! We’re glad Mark was patient, courteous, and able to help you find the best deals for your travel needs.
We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Sophia is an excellent agent

Sophia is an excellent agent - so responsive, so forthcoming with ideas and flight options, so helpful with resolving flight hiccups, very attentive, engaging and pleasant to speak with.

2 June 2026
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Reply from Fly Business

Thank you so much, Abie! We’re glad Sophia was able to provide responsive, thoughtful support and offer helpful flight options along the way.
We truly appreciate your kind words and are happy to hear she made the experience so pleasant.

Rated 4 out of 5 stars

Overall Booking Process

Booking process was a bit tedious but manageable.

24 May 2026
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Reply from Fly Business

Thank you, Siva! We appreciate your honest feedback. We’re glad the booking process was manageable, and we’ll keep working to make the experience smoother and easier for our customers.

Rated 5 out of 5 stars

Great service, price, and communication

Our agent, Carter, was tireless in accommodating our requests, getting us a good price, and communicating clearly.

26 February 2026
Unprompted review
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Reply from Fly Business

Hi Julie, thank you for your feedback! We’re glad Carter worked hard to take care of your requests, find a good price, and keep everything clear along the way. We truly appreciate your support.

Rated 5 out of 5 stars

Harry Wilson is a wonderful travel advisor

Harry Wilson was very professional, courteous and knowledgeable. We will definitely be using this service again due to him.

28 May 2026
Unprompted review
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Reply from Fly Business

Hi Leonard, thank you for your feedback! We’re glad Harry provided the kind of service that made you want to book with us again. We truly appreciate your trust.

Rated 5 out of 5 stars

Great experience

Great experience - we were able to find the best connections despite limited choices into eastern Canada from the US.

28 May 2026
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Reply from Fly Business

Hi Heathcliff, thank you for your feedback! We’re glad we could help find strong connections despite the limited options. We truly appreciate your support.

Rated 5 out of 5 stars

Virgil was great to work with got us…

Virgil was great to work with got us good flights and responded very quickly to all of the questions I had about the flights

21 May 2026
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Reply from Fly Business

Hi Diane, thank you for your feedback! We’re glad Virgil found good flight options for you and stayed quick with answers along the way. We truly appreciate your support.

Rated 5 out of 5 stars

Jacob Scott gave incredible service

Jacob Scott gave incredible service, is extremely knowledgeable and a pleasure to work with. I will definitely be working with him for my future travel needs. The site is also very user friendly. I would give my experience 10 stars but 5 stars was the maximum allowed.

27 May 2026
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Reply from Fly Business

Hi Jeffrey, thank you for the amazing feedback! We’re glad Jacob made such a strong impression and that the whole experience felt easy from start to finish. We truly appreciate your trust and look forward to helping with your future trips.

Rated 5 out of 5 stars

I highly recommend Jeff Green

Jeff Green is the epitome of a knowledgeable, communicative, and kind professional. I would recommend Jeff and FlyBusiness to anyone needing assistance with their travel plans.

25 May 2026
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Reply from Fly Business

Hi Patti, thank you for such a thoughtful review! We’re glad Jeff made such a strong impression and provided the kind of support you could feel confident recommending. We truly appreciate your trust.

Rated 5 out of 5 stars

Easy to book and all of our questions…

Easy to book and all of our questions were answered!
Greg has been very helpful with our flight reservations.

17 May 2026
Fly Business logo

Reply from Fly Business

Thanks so much for sharing this! We’re happy to hear the process was straightforward and that Greg was able to make everything clear and simple for your reservations.

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