Fly Business Reviews 578

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have high standards and know what I want and Fly Business delivered! I worked with Hugo who was very patient with me and is helpful even after the purchase with making sure all details are met with... See more

Company replied

Rated 5 out of 5 stars

My wife & I travel internationally several times, and I must say that Ms. Amy Doherty "Senior Travel Agent " with Fly Business has been the BEST travel agent that I have ever come into contact with. S... See more

Company replied

Rated 5 out of 5 stars

Fly Business is a trusted partner .... better than any travel support I had in my 35 year career at a Fortune 50 company. Lucas Bauer, my travel consultant, is friendly, responsive and has provided g... See more

Company replied

Rated 4 out of 5 stars

Great service. Some confusion over needs and budget. A little high pressure over insurance and current deal only lasting a short period of time. I hate pressure tactics. Hence lower rating. Overall go... See more

Company replied

Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got a nice deal and hassle free

Got a nice deal and hassle free, they are not pushy!

8 May 2026
Fly Business logo

Reply from Fly Business

Hi Ujjayant, thank you for your feedback! We’re glad you found a great deal and had an easy, pressure-free experience. We truly appreciate your support.

Rated 1 out of 5 stars

Skiplagging

The itenerary I needed was displayed all during the pre-booking coordination, but once I provided my credit card information, the actual itenerary came back with several 'additional' legs that I was meant to no-show for. I understand this to be against airline policy, if they find out a traveler is trying it -- the airline cancels all your flights. This suspicion seems confirmed by the post-booking emails that advised me to not speak to the airlines if I have any ticket problems (only contact Fly Business). Not trying to be a kill-joy, but I am traveling for business and cannot attempt this kind of itenerary.

5 May 2026
Fly Business logo

Reply from Fly Business

Dear Brian, thank you for sharing your concerns.
There are different fare options available, and our role is to present those options so each client can choose what works best for them. In your case, the option discussed offered a significant price reduction of around $4,000 compared to the original tickets, but it did come with certain restrictions.
That said, we understand this arrangement may not be the right fit for every trip, especially business travel. Based on our records, the ticket conditions were explained before the charge was made. If the itinerary no longer worked for you, our agent would have been happy to adjust it. Unfortunately, we were not able to reach you by phone.
Please contact our team directly so we can review the booking with you and work on a suitable solution.

Rated 5 out of 5 stars

Patience is a virtue

Patience is a virtue, as is providing great service and good value.

5 May 2026
Fly Business logo

Reply from Fly Business

Thank you so much for the review!

Rated 5 out of 5 stars

Milan Nesic was very helpful and…

Milan Nesic was very helpful and managed to get me a reasonably priced flight. A great service I will use again.

4 May 2026
Fly Business logo

Reply from Fly Business

Hi Lesley, thank you for your feedback! We’re glad Milan was able to help you find a good option. We truly appreciate your support and would be happy to help again.

Rated 5 out of 5 stars

Awesome response

Very professional
Quick and understandable
Kira Novac was great

4 May 2026
Fly Business logo

Reply from Fly Business

Hi Iryna, thank you for your feedback! We’re glad Kira made everything clear, quick, and professional. We truly appreciate your kind words.

Rated 5 out of 5 stars

Prompt

Prompt

Courteous

Professional

4 May 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth and professional experience. We truly appreciate your support.

Rated 5 out of 5 stars

From day 1 your service has been…

From day 1 your service has been excellent. Got my reservation with excellent connection and at the competitive price. Great job!

3 May 2026
Fly Business logo

Reply from Fly Business

Hi Pankaj, thank you for your feedback! We’re glad everything was smooth from the start and that you got a great connection at a competitive price. We truly appreciate your support.

Rated 5 out of 5 stars

Mario was amazing!!

Mario was amazing, I could not ask for a better experience. His attention to detail was truly amazing!!

26 April 2026
Fly Business logo

Reply from Fly Business

Hi Colleen, thank you so much! We’re glad Mario made the experience such a positive one and took great care of the details. We truly appreciate your kind words.

Rated 5 out of 5 stars

Milan stayed with me followed up…

Milan stayed with me followed up numerous times kept fielding stupid questions. Extremely patient. Biggest asset follow through on everything

30 April 2026
Fly Business logo

Reply from Fly Business

Hi Chris, really appreciate you sharing this. It’s great to hear you felt supported the whole way through and that everything was followed up on properly. That kind of consistency matters, so thanks for pointing it out.

Rated 5 out of 5 stars

Ian Hartmann did a great job

Ian Hartmann did a great job. He not only got me a much lower price but he held the reservation for 24 hours until I was able to send in payment.

30 April 2026
Fly Business logo

Reply from Fly Business

Hi Louis, really appreciate you sharing this. Glad everything came together the way you needed and that the process felt straightforward from start to finish.

Rated 5 out of 5 stars

We worked with Eugene who was wonderful…

We worked with Eugene who was wonderful and very patient in trying to get the right itinerary for our trips.
Would recommend this service.

30 April 2026
Fly Business logo

Reply from Fly Business

Hi Sara, thank you for your feedback! We’re glad everything came together smoothly and truly appreciate your recommendation!

Rated 5 out of 5 stars

Chris made my experience excellent

Chris made my experience excellent. I never felt pressured just well informed every step of the way. Chris followed up appropriately and when it was convenient for me. If I am ever in a position to provide referrals to Chris and Fly Business, I will happily provide his contact information and know that my friends and family are in knowledgeable, professional and capable hands.

29 April 2026
Fly Business logo

Reply from Fly Business

Hi Constance, thank you for sharing this! We’re really glad you felt comfortable and well supported throughout the process. It means a lot that you’d trust us with referrals, we truly appreciate it!

Rated 5 out of 5 stars

Superior service!

I have high standards and know what I want and Fly Business delivered! I worked with Hugo who was very patient with me and is helpful even after the purchase with making sure all details are met with precision. I couldn’t be happier and have already started spreading the word to family and friends about my experience!

29 April 2026
Fly Business logo

Reply from Fly Business

Hi, thank you so much for sharing this! We’re really glad everything worked out just the way you wanted and that you felt supported every step of the way. It means a lot that you’re recommending us to others!

Rated 5 out of 5 stars

They got me the flight I wanted very…

They got me the flight I wanted very quickly at a reasonable price.

20 April 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad everything came together quickly and worked out well for your trip. We truly appreciate your support!

Rated 5 out of 5 stars

Eric did an excellent job trying to…

Eric did an excellent job trying to find a trip and air fare . Patient and professional

23 April 2026
Fly Business logo

Reply from Fly Business

Hi Birte, thank you for your feedback! We’re glad you had a smooth and positive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Attention to detail and prompt…

Attention to detail and prompt response. Contact communication by agent Kevin.

23 April 2026
Fly Business logo

Reply from Fly Business

Hi Anthony, thank you for your feedback! We’re glad everything was handled with care and efficiency. We truly appreciate your support!

Rated 5 out of 5 stars

Chris was great

Chris was great! Super helpful, responded quickly, and pleasant to work with!

24 April 2026
Fly Business logo

Reply from Fly Business

Thank you for your kind words. We’re glad Chris was able to help and make the experience smooth and pleasant for you. We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars
Fly Business logo

Reply from Fly Business

Thank you, Basil. We’re glad you appreciated the service. We’re here anytime you need assistance again.

Rated 5 out of 5 stars

Ethan was very responsive and I did not…

Ethan was very responsive and I did not feel pressured to do anything. He made it about my decisions and just provided the necessary options. Well done!

22 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Errol. We’re really glad to hear Ethan made the experience comfortable and focused on your needs without any pressure. Providing clear options and letting you decide is exactly what we aim for. We appreciate your feedback and are here anytime you need us again.

Rated 5 out of 5 stars

Very prompt service

22 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Bankim. We’re glad you were happy with the prompt service. We appreciate your feedback and look forward to assisting you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look