Fly Business Reviews 

956
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated travel agents for being exceptionally patient, helpful, and responsive when arranging complex international itineraries and managing unexpected ticket changes. Consumers also deeply appreciate securing great deals, noting that professionals help them find significantly lower prices and save substantial amounts of money on premium flights. However, some people mentioned unexpected extra charges, hidden costs, and unclear pricing details within the booking system. A few reviewers were also dissatisfied with receiving inferior seating arrangements compared to what was paid for, or experiencing poor support during travel disruptions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional dedication and helpfulness.... See more

Service

Customers consistently note positive experiences with service, frequently praising professional advisors who... See more

Customer service

People report positive experiences with customer service, noting that representatives maintain constant... See more

Price

Reviewers mention positive feedback about price, noting that they saved thousands of dollars on flights... See more

Booking process

Customers had positive experiences with booking process, frequently praising helpful agents who made securing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a business class seat at a reasonable price, and Victor at Fly Business provided me with several options -- one of which was perfect! His quick responses to my questions by phone and email we... See more

Company replied

Rated 5 out of 5 stars

Your agent MAYA STAN is excellent. She is patient, understanding, knowledgeable and above all dedicated. Provided you supply her with exactly what you want, she will work tirelessly to find alte... See more

Company replied

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

956 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(956)

561 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The more info you have in your planning idea, the better. Know what you want.

Thank you to Justin Briojs for great help for my upcoming return in business class comfort to A’dam through London. Im excited to arrive rested to visit friends and family for the holidays.
Justin worked my several times changed idea of workable dates with patience and persistence until we finally had it just right. I relied on him to come through and he did! Many thanks!

10 November 2026
Rated 5 out of 5 stars

I worked with Jeff Green

I worked with Jeff Green. He presented me with many flight options. He was persistent in his follow up, making sure I knew that there were limited seats for the flight I wanted, on the days we wanted, for best possible price. Jeff walked me through the booking and seat selection. No added seat selection. I’ll us again!

10 November 2026
Unprompted review
Rated 5 out of 5 stars

Always my first choice

This is not my first time using their services, and every experience has been exceptional. Reliable, attentive, and consistently delivering first-class service. A truly outstanding travel partner.

10 November 2026
Fly Business logo

Reply from Fly Business

Thank you, Dimitre! We're happy to hear you've consistently had great experiences with us. We truly appreciate your continued trust and loyalty, and look forward to helping you with many more trips!

Rated 5 out of 5 stars

Efficient&pleasant

Efficient, cooperative, did the “homework”

10 November 2026
Fly Business logo

Reply from Fly Business

Thank you, Jon! We're glad you appreciated our team's efficiency and attention to detail. We appreciate your feedback and look forward to assisting you again!

Rated 4 out of 5 stars

Milan My Professional Agent

Milan. He was/is courteous, intelligent, resourceful, diligent and professional. And was attentive and quickly responded to possible problems and together we navigated through the process.

10 November 2026
Fly Business logo

Reply from Fly Business

Thank you, Robert! We're glad Milan's professionalism and quick communication helped make the process smooth. We appreciate your kind feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Roy was very professional and…

Roy was very professional and knowledgeable. Haven’t traveled in a long time needed some guidance. I am an 85 year old senior so was very appreciative for his empathy for me, patience and follow up.

29 October 2026
Fly Business logo

Reply from Fly Business

Thank you, Shirley! We're glad Roy took the time to guide you through the booking process and answer your questions with patience and understanding. We truly appreciate your kind words and wish you a wonderful trip!

Rated 5 out of 5 stars

Great resource

Polite, good communicator, fast follow-up on open issues and significantly better pricing than I could get thru Airline website

7 November 2026
Fly Business logo

Reply from Fly Business

Thank you, Scott! We're glad you appreciated our team's communication, quick follow-up, and competitive pricing. We truly appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Margot really great

Margot really great! She patiently worked through our request, including various chagrs and gave us a great deal! We would love to work with her for all our future travel requests

6 November 2026
Fly Business logo

Reply from Fly Business

Thank you, Priti! We're glad Margot was patient with all your changes and helped you find a great deal. We appreciate your kind feedback and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

Knowing flights and helping us quickly…

Knowing flights and helping us quickly and efficiently, and with an excellent positive attitude. We love working with Nate.

6 November 2026
Fly Business logo

Reply from Fly Business

Thank you, David! We're happy to hear Nate's knowledge, efficiency, and positive attitude made such a great impression. We appreciate your kind words and look forward to assisting you again!

Rated 5 out of 5 stars

Saved me $1500 on a business class…

Saved me $1500 on a business class ticket to Istanbul. Communication was excellent throughout the process. Everything went very smoothly. Would highly recommend!

9 October 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you for your great feedback! We're glad we could make the booking process smooth and easy. We truly appreciate your recommendation and look forward to assisting you again!

Rated 5 out of 5 stars

EAST TO DEAL WITH

EAST TO DEAL WITH, CHECKED EVERYTHING ON LIST BEFORE BUYING...AND EVEN WITH A LITTLE HICKUP ON PAYING IMMEDIATELY, THEY HANDLED AND CALLED ME RIGHT AWAY...NO WORRIES THERE..THANK YOU

5 November 2026
Fly Business logo

Reply from Fly Business

Thank you, Mr. Morris! We're glad the booking process went smoothly and our team was quick to respond when needed. We appreciate your feedback and look forward to assisting you again!

Rated 4 out of 5 stars

Emma

Emma, has been very helpful. Made the process easy.

5 November 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We're glad Emma was helpful and made the booking process simple and easy. We appreciate your trust and look forward to assisting you again!

Rated 4 out of 5 stars

blsevaluation

Very good follow up and availability of Jeff Green. Trusted that the best routes and rates were presented

29 October 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We're glad Jeff's responsiveness and consistent follow-up made the booking process a positive experience. We appreciate your trust and look forward to assisting you again!

Rated 4 out of 5 stars

First Experience

This my first experience. Jasper was hard working and did everything possible to get a booking. He was in constant communication with me throughout the process.

28 October 2026
Fly Business logo

Reply from Fly Business

Thank you, Stacie! We're glad Jasper worked hard to find the right booking and kept you updated every step of the way. We appreciate your trust in us for your first experience and look forward to helping you again!

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