Fly Business Reviews 

750
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated travel agents are incredibly patient, highly knowledgeable, and exceptionally helpful in tailoring complex travel itineraries to personal preferences. Consumers also deeply appreciate the remarkably competitive prices and the exceptionally smooth booking process that consistently save both precious time and substantial money on international trips. Some reviewers were not happy with unexpected details or hidden extra costs emerging shortly after completing their online transactions. A few people also experienced considerable stress regarding communication gaps and unusual initial booking practices before everything was successfully resolved.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting that agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that agents are fast to respond, helpful, and patient... See more

Customer service

People report positive experiences with customer service, highlighting agents who are patient, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and reasonable... See more

Booking process

Reviewers express high satisfaction and delight with the booking process, highlighting smooth and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kira was truly amazing! This was my first time using Fly Business, and I saved thousands of dollars for a two-way flight from Toronto to Paris. Kira was patient and provided options with ev... See more

Company replied

Rated 5 out of 5 stars

Many thanks to my travel advisor Dan Nelson. He took the time to understand what was important to me and then put together a great itinerary for my flights at a reasonable price. My flights are not un... See more

Company replied

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

I have booked flights with Johnny a few times so I sent an email to him explaining what I wanted this time. He responded quickly and suggested flights that would meet my needs. I asked if he could f... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

750 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(750)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

This was our first trip to Europe in the era of online booking and airline apps. Caleb answered every question, worked with on scheduling, and booked us great reservations. We will work with him again for future travel.

21 July 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Sue, thank you for sharing this! We’re happy Caleb made the process feel easier and guided you through everything with care. We truly appreciate your trust and would be glad to help with future trips.

Rated 5 out of 5 stars

I worked with Rocxette who worked…

I worked with Rocxette who worked diligently at getting me the best price and travel arrangements she could. she had a great deal of patience and was over all very pleasant to work with in a fairly challenging effort.

29 July 2026
Fly Business logo

Reply from Fly Business

Hi Lee, thank you for sharing this! We’re glad Roxette stayed patient, kept working through the details, and helped make a challenging request easier to handle.

Rated 5 out of 5 stars

Virgil is very accommodating

Virgil is very accommodating

31 July 2026
Fly Business logo

Reply from Fly Business

Hi Ronald, thank you for sharing this! We’re glad Virgil made the experience easy and was willing to help with what you needed.

Rated 5 out of 5 stars

Everything was fine

Everything was fine. ( but we have not flown yet?)

23 July 2026
Fly Business logo

Reply from Fly Business

Hi Doug, thank you for sharing this! We’re glad everything has gone well so far, and we hope your upcoming trip goes smoothly too.

Rated 5 out of 5 stars

Mirko was great

Mirko was great. Found the flights I was looking for. Especially courteous and professional.

29 July 2026
Fly Business logo

Reply from Fly Business

Hi Tom, thank you for sharing this! We’re glad Mirko helped you get the flights you wanted and made the experience easy and comfortable.

Rated 5 out of 5 stars

Johnny is a great agent; I'll keep using him!

I have booked flights with Johnny a few times so I sent an email to him explaining what I wanted this time. He responded quickly and suggested flights that would meet my needs. I asked if he could find an earlier flight and he came back to me again quickly with an earlier flight but he said if there were any delays we might not make that flight so I decided to go with his original recommendation. He secured better flights for me than I had looked at with another company and better still they were First/business class flights for only $600 more than we would have paid for the economy flights. I can't thank him enough.

29 July 2026
Fly Business logo

Reply from Fly Business

Thank you for sharing this! We’re glad Johnny was quick to respond, gave honest guidance, and helped you choose the option that made the most sense for your trip. We truly appreciate your continued trust.

Rated 5 out of 5 stars

Luca was very helpful and patient in…

Luca was very helpful and patient in answering all of my questions. Great experience - would reocmmend!

28 July 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Hanna, thank you for sharing this! We’re glad Luca made the experience easy, took the time to help, and made sure your questions were answered.

Rated 5 out of 5 stars

Ian-5 Star Customer Care!

My agent , Ian, was courteous, professional, and highly responsive to my needs and questions.I book d our flights ghost with confidence.

27 July 2026
Fly Business logo

Reply from Fly Business

Hi Marcia, thank you for sharing this! We’re happy Ian made the whole experience feel smooth and reassuring, and that you felt well taken care of along the way.

Rated 5 out of 5 stars

Great experience

Jonathan was professional and provided us with great flight options.

26 July 2026
Fly Business logo

Reply from Fly Business

Hi Michael, thank you for your feedback! We’re glad Jonathan provided professional support and helped you with strong flight options.

Rated 5 out of 5 stars

Lucas was patient and listened to all…

Lucas was patient and listened to all my parameters for the trip. Very helpful and kind.

25 July 2026
Fly Business logo

Reply from Fly Business

Hi Michele, thank you for sharing this! We’re glad Lucas took the time to listen, understand what you needed, and make the process helpful and comfortable.

Rated 5 out of 5 stars

Michael was very diligent searching for…

Michael was very diligent searching for flights that would give us good routes, class and within our budget

24 July 2026
Fly Business logo

Reply from Fly Business

Hi John, thank you for your feedback! We’re glad Michael took the time to search carefully and find options that matched your route, comfort, and budget needs.

Rated 5 out of 5 stars

Bradley is a great agent

Bradley was the agent that helped us. He was excellent very responsive able to switch things as they came up with new ideas and helpful in so many aspects. We will definitely use him again.

24 July 2026
Fly Business logo

Reply from Fly Business

Hi Nina, thank you for sharing this! We’re glad Bradley was responsive, flexible, and helpful as your plans evolved. We truly appreciate your trust and would be happy to assist again.

Rated 5 out of 5 stars

Oliver worked with me to find the…

Oliver worked with me to find the perfect flights. Very thorough and patient.

22 July 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad Oliver was patient, thorough, and helped find the right flights for your trip.

Rated 5 out of 5 stars

Ava is a travel consultant rock star!

Patience. Clear and honest communication, advice, and assistance throughout the whole flight itinerary/booking process. Exceptional service.

23 July 2026
Fly Business logo

Reply from Fly Business

Hi Jim, thank you for your kind words! We’re glad the communication felt clear and honest, and that you felt supported throughout the booking process. We truly appreciate your feedback.

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