Our absolute go to for all ticket bookings. We have used Florida Tix several times now and always find the tickets to be fairly priced and the customer service second to none. Fast, friendly, great co... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Floridatix is great, we've used them atleast 5 times now over the years and they've always been the lowest price around, and their customer care team is fab. Penny just personalised my holiday tickets... See more
Company replied
Booked a couple of things now with Floridatix. Prices seem really good when comparing with others. Latest one we booked I needed some clarification on the finer details so got in touch through custome... See more
Company replied
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immed... See more
Company replied
Company details
Written by the company
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Contact info
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, United Kingdom
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4.8
Excellent
693 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Great company great service
Dealt with Penny and she was amazing..The service she provided was very good
28 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review! We're delighted to hear that Penny provided such amazing service and made your experience a positive one. We’ll be sure to pass your kind comments on to her, as we know she’ll really appreciate them.
Thank you for choosing FloridaTix, and we hope to help you again in the future!
Great service from Penny and super…
Great service from Penny and super helpful. Thank you
28 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your kind review! We're delighted to hear that Penny provided great service and was so helpful. We'll be sure to pass your lovely feedback on to her.
Thank you for choosing FloridaTix, and we hope you have a fantastic trip!
Reply from FloridaTix
Thank you for your review! We're delighted to hear you had a great experience and found the process quick and easy. We appreciate your feedback and hope to help you again in the future!
Absolutely seamless experience
Absolutely seamless experience. Penny was super responsive to messages and did everything to help with my questions with a smile and a professionalism that is lacking in a lot of industry’s. Highly recommended and will use them again next year as nothing is too much of a problem. Thank you
29 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review! We’re thrilled to hear that you had such a seamless experience and that Penny was able to assist you with all of your questions. Providing friendly, professional, and responsive service is something we pride ourselves on, so your kind words mean a great deal to us.
We’ll be sure to pass your lovely feedback on to Penny. Thank you for your recommendation, and we look forward to helping you plan another amazing trip next year!
Have always used Florida tix very…
Have always used Florida tix very reliable good price
8 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your continued support and kind review! We're delighted to hear that you have always found FloridaTix to be reliable and competitively priced. Customer trust means everything to us, and we truly appreciate you choosing us time and time again. We look forward to helping you with your future holiday plans!
Bought our Disney and universal combo…
Bought our Disney and universal combo tickets today, had the most helpful lady called Sarah who booked everything for us was a pleasure to do business with Sarah and floridatix, would recommend using them 😊😊
28 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review! We’re delighted to hear that Sarah was able to help you with your Disney and Universal tickets and made the booking process so easy. We’ll be sure to pass on your kind comments to her.
Thank you for choosing FloridaTix and for your recommendation. We hope you have an amazing trip and create lots of magical memories!
They have been fantastic to deal with…
They have been fantastic to deal with from start to finish. Any queries are responded to within hours.
I made an error when booking but this was resolved no questions asked.
I would recommend them to everyone and I will be using them as well.
Thank you for giving your best always.
26 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your amazing review! We’re delighted to hear you had a fantastic experience with us from start to finish and that your booking issue was resolved quickly and smoothly. Providing excellent customer service is something we really pride ourselves on, so your kind feedback means a lot to the team.
Thank you for your recommendation and support — we look forward to helping you again in the future!
Brilliant service from Jennie
Brilliant service from Jennie, emailed over a Bank Holiday and despite the offices being officially closed she responded. Thank you for your assistance purchasing 14 Day Walt Disney World tickets.
25 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review! We’re delighted to hear that Jennie was able to assist you, even over the Bank Holiday weekend. Providing great customer service is incredibly important to us, and we’ll be sure to pass your kind comments on to her. We hope you have an amazing time at Walt Disney World, and thank you again for choosing us for your tickets!
Jennie is top draw sorted my tickets on…
Jennie is top draw sorted my tickets on the day while I was
In 🇺🇸 within 30 mins over email thanks a lot.
24 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review! We’re so pleased Jennie was able to sort your tickets so quickly while you were in the USA. We know how important it is to resolve things promptly when you’re travelling, and it’s great to hear everything was sorted within 30 minutes. We’ll be sure to pass your kind comments on to Jennie — thank you again for your support!
Very good experience with booking my…
Very good experience with booking my universal studios all 4 park tickets through allowed me to pay over installment for the parks in Orlando will use again next year definitely, service and customer services are really good
22 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review! We’re so pleased to hear you had a great experience booking your Universal Orlando 4 Park tickets with us and that the instalment option helped make planning your trip easier. It’s fantastic to know you were happy with both our service and customer support. We really appreciate your feedback and look forward to helping you again next year!
Great experience lovely staff who could…
Great experience lovely staff who could not be more helpful
18 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your kind review! We’re delighted to hear you had a great experience and found our staff so helpful. Providing excellent customer service is really important to us, and we truly appreciate your feedback.
Fantastic company my query was dealt…
Fantastic company my query was dealt with in minutes special shout out to Matthew
22 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review! We’re so pleased to hear your query was resolved so quickly. We’ll be sure to pass your special shout out on to Matthew — he’ll be delighted to hear your feedback. We really appreciate your support!
Amazing service from penny at always.
Amazing service from penny at always.
Never had an issue so far except when I printed the wrong ticket one year but they even sorted that for me.
Would definitely recommend.
22 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your lovely review! We’re thrilled to hear that Penny provided amazing service and was able to help when you needed assistance. It’s great to know you’ve consistently had a positive experience with us. We really appreciate your recommendation and look forward to helping you again in the future!
I am able to purchase on a competitive…
I am able to purchase on a competitive price and utilze.
21 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your review! We’re delighted to hear you found our prices competitive and that you were able to use your purchase successfully. We really appreciate your feedback and hope you have a fantastic time!
Name change needed - no problem :)
Due to one of our party not travelling any longer, a name change is needed on one of our tickets. After explaining the situation, Jennie advised us it would not be a problem and to get in touch when we have the details. Great customer service.
21 May 2026
Unprompted review
Reply from FloridaTix
Thank you for taking the time to leave your review.
We’re really pleased to hear that Jennie was able to assist and provide reassurance regarding your ticket name change request. We understand that travel plans can sometimes change unexpectedly, so we always aim to make the process as smooth and stress-free as possible for our customers.
We’ll be sure to pass your lovely feedback on to Jennie, and we hope you have a fantastic trip.
Jennie was superb
Jennie was superb - sorted all my tickets with ease, immediate responses.
21 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review.
We’re delighted to hear that Jennie was able to sort your tickets quickly and efficiently for you. Providing fast responses and excellent customer service is exactly what we strive for, so it’s wonderful to know Jennie delivered such a positive experience.
We’ll be sure to pass your lovely feedback on to her. Have an amazing trip!
Got in touch with floridatix as we…
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immediately and then explained all about linking them to your disney and universal apps and all sorts of helpful advice . Penny gave us her email incase we had any questions as she explained that the staff at floridatix had been there multiple times. Great service , great price and left very pleased. If we are lucky enough to go again then Penny at floridatix will e our first choice
19 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your amazing review.
We’re thrilled to hear that Penny was able to help you secure your tickets quickly, especially with a last-minute holiday booking. It’s great to know that her advice and guidance on linking your Disney and Universal tickets and apps helped make the process easier and less stressful for you.
Our team’s first-hand experience is something we’re very proud of, so we’re delighted that Penny’s knowledge and support made such a positive difference to your trip planning.
We’ll be sure to pass your lovely comments on to Penny. Thank you again for choosing FloridaTix, and we’d absolutely love to help you plan another magical trip in the future!
Sarah has just arranged our combo…
Sarah has just arranged our combo tickets for Disney. She made everything so easy & answered any questions quickly.
I will definitely be recommending this company & use them again in the future! No hassle!! That’s what I like 😉 thank you Sarah 👏
20 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review.
We’re so pleased to hear that Sarah made arranging your Disney combo tickets quick and easy for you. Providing a hassle-free experience and answering questions promptly is exactly the level of service we aim to deliver.
We’ll be sure to pass your lovely feedback on to Sarah — she’ll be delighted to read your comments.
Thank you again for your recommendation, and we look forward to helping you plan another magical trip in the future!
Great Customer Service
Very impressed with the Customer Service provided by Matthew Bower at FloridaTix. Matthew was very pro active in answering our questions, via email and telephone calls.
19 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your kind review! 😊
We’re delighted to hear that you were impressed with the customer service provided by Matthew. We pride ourselves on offering proactive and helpful support, so it’s fantastic to know that Matthew was able to assist you efficiently via both email and telephone.
We really appreciate you taking the time to share your experience and thank you for choosing FloridaTix 🌴🎢
Had a problem today while I was at the…
Had a problem today while I was at the gates to sea world.
No problem Jennie sorted it straight away and I mean within minutes.
Thanks Jennie
18 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your lovely review! 😊
We’re sorry to hear there was an issue at the gates to SeaWorld Orlando, but we’re so pleased Jennie was able to get everything sorted for you so quickly.
Providing fast and efficient support is really important to us, so it’s fantastic to hear Jennie resolved the issue within minutes! ⭐
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