Our absolute go to for all ticket bookings. We have used Florida Tix several times now and always find the tickets to be fairly priced and the customer service second to none. Fast, friendly, great co... See more
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Review summary
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Floridatix is great, we've used them atleast 5 times now over the years and they've always been the lowest price around, and their customer care team is fab. Penny just personalised my holiday tickets... See more
Company replied
Booked a couple of things now with Floridatix. Prices seem really good when comparing with others. Latest one we booked I needed some clarification on the finer details so got in touch through custome... See more
Company replied
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immed... See more
Company replied
Company details
Written by the company
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Contact info
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, United Kingdom
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4.8
Excellent
693 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Orlando
As always, quick, easy. Specific tickets required. Straight to it. Chose option. Smooth and easy transition. Confirmation received within 5 mins and electronic tickets issued within an hour!
17 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your continued support and fantastic review! 😊
We’re delighted to hear you found the booking process quick and easy, and that you were able to find the specific tickets you needed without any hassle.
It’s great to know your confirmation was received within minutes and your electronic tickets were issued so quickly too! 🎟️⚡
Thank you again for choosing FloridaTix 🌴🎢
Sarah was absolutely fantastic
Sarah was absolutely fantastic, she made the booking process so simple with no hassle. This is our second time using FloridaTix I would highly recommend.
5🌟🌟🌟🌟🌟
14 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your wonderful review! 😊
We’re delighted to hear that Sarah made the booking process simple and hassle-free for you. Providing friendly and efficient service is something we pride ourselves on, so your feedback means a lot.
It’s also fantastic to hear this is your second time booking with FloridaTix — thank you for your continued support and recommendation! 🌴🎢✨
Buying Disney special event tickets
Website was easy to use and the tickets were delivered to my inbox immediately.
12 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your great review! 😊
We’re so pleased to hear that you found the website easy to use and that your tickets were delivered to your inbox immediately 🎟️⚡
Providing a quick and seamless booking experience is exactly what we aim for, so it’s fantastic to hear your experience reflected that.
Thank you for choosing FloridaTix 🌴🎢
Great discounted price
Great discounted price, very easy to book and gave us exactly what we wanted. I would definately use Floridatix again.
12 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your great review! 😊
We’re so pleased to hear that you found the website easy to use and that your tickets were delivered to your inbox immediately.
We always aim to make the booking process as smooth and convenient as possible, so it’s wonderful to hear we delivered on that experience! 🎟️⚡
Thank you for choosing FloridaTix 🌴🎢
Quick and easy got my tickets emailed…
Quick and easy got my tickets emailed within minutes
12 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review! 😊
We’re delighted to hear you found the booking process quick and easy, and that your tickets were emailed across within minutes 🎟️⚡
Thank you for choosing FloridaTix 🌴🎢
My experience with Floridatix was amazing
I booked my tickets with floridayix 2 years ago, when I had to cancel and rearrange they were amazing and really helpful. I have now booked my not so scary mickey Halloween tickets and again they were really helpful in getting those. Sarah and Penny are both lovely and will help you with all your questions and they sent me instructions of how to get them on the Disney app. Thanks ladies.
13 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your wonderful review and continued support! 😊
We’re delighted to hear that both Sarah and Penny were able to help make your booking experience smooth and stress-free once again.
It’s great to know the team could assist you not only with your previous booking changes, but also with securing your Mickey’s Not-So-Scary Halloween Party tickets 🎃✨ We’re also pleased the instructions for adding your tickets to the Disney App were helpful.
Thank you again for choosing FloridaTix — we truly appreciate your recommendation! 🌴🎢
excellent company for theme park tickets
Penny was excellent in helping us find the right tickets and at a really good price. I have used floridatix for the last three visits and always had great service
11 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your lovely review!
We’re delighted to hear Penny was able to help you find the right tickets at a great price. It’s especially wonderful to know you’ve chosen FloridaTix for your last three visits and have continued to receive great service each time.
We truly appreciate your continued support and look forward to helping you again for many more trips to come!
MNSSHP Tickets
I booked tickets to MNSSHP on the day of release.
It was quick, easy, I had a discount code and immediately received copied of my tickets and could link with my Disney account via the app.
12 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review!
We’re delighted to hear that booking your MNSSHP tickets with us was quick and easy, and that you were able to take advantage of a discount code too! It’s great to know your tickets arrived immediately and linked smoothly with your Disney account via the app.
We really appreciate your feedback and hope you have an amazing time at Mickey’s Not-So-Scary Halloween Party!
Matthew was absolutely fantastic…
Matthew was absolutely fantastic in helping me secure my MNSSHP tickets. After trying multiple times on the website myself, I was worried I may have duplicated the transaction but received no confirmation and honestly felt quite stressed about the whole situation. Matthew took the time to thoroughly check everything for me, reassured me that everything was okay, and quickly identified and rectified the errors I had made during booking. Thanks to his patience, professionalism, and support, my tickets were successfully booked with no further issues and he even made sure I had received the tickets via my email. I’m incredibly grateful for his help and excellent customer service — he really went above and beyond.
12 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your wonderful review!
We’re delighted to hear that Matthew was able to assist you with securing your MNSSHP tickets and help put your mind at ease during what sounded like a stressful situation. Providing reassurance, support, and excellent customer service is incredibly important to us, so it’s fantastic to hear that Matthew went above and beyond to help resolve everything quickly and efficiently.
We’ll be sure to pass your lovely comments on to him. Thank you again for choosing FloridaTix, and we hope you have an amazing time at Mickey’s Not-So-Scary Halloween Party! so glad you secured this event !
Fast, Professional, and Kind: A Huge Thanks to Sarah and Penny
I recently had a fantastic experience with FloridaTix and cannot recommend them highly enough. From start to finish, the level of service was outstanding. The entire team, especially Sarah and Penny from the Customer Experience Team, where really kind and I felt truly supported throughout the entire process. No matter how many inquiries I had, all of them were answered with impressive speed.
11 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your amazing review!
We’re thrilled to hear you had such a fantastic experience with FloridaTix and that Sarah and Penny were able to support you throughout the process. Providing friendly, helpful service and responding quickly to our customers is something we pride ourselves on, so your feedback really means a lot to us.
We’ll be sure to pass your kind comments on to Sarah and Penny. Thank you again for choosing FloridaTix, and we hope you have an incredible trip!
MNSSHP Advances order
They were really efficient lady on phone knew everything I wanted which helped. Definitely use them again.
11 May 2026
Unprompted review
Reply from FloridaTix
We’re so pleased to hear you found our team efficient and knowledgeable, and that the agent was able to help you find exactly what you wanted.
We really appreciate your feedback and look forward to helping you again in the future!
Penny the sales agent was friendly and…
Penny the sales agent was friendly and very helpful quick response to any questions.
7 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your lovely review!
We’re delighted to hear Penny was friendly, helpful, and able to respond quickly to your questions. We’ll be sure to pass your kind comments on to her.
We really appreciate your feedback and hope you have an amazing trip!
Really quick straightforward support…
Really quick straightforward support from Sarah who took me from query to booking in no time at all. Tickets were with me before I put down the phone. Looking forward to getting there now !!
6 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your lovely review! We’re so pleased to hear Sarah was able to provide quick and straightforward support and make the booking process so smooth for you.
It’s great to know your tickets were with you before the call had even ended — exactly the kind of efficient service we aim to deliver! We’ll be sure to pass your kind comments on to Sarah.
Thank you again for choosing FloridaTix, and we hope you have an absolutely amazing trip!
Exceptional post-sales service!
Exceptional service—everyone I interacted with was extremely kind, caring, and genuinely supportive throughout the entire process. In addition to the excellent prices, the post-sales support I received was outstanding, which gave me the confidence to ensure that all my future tickets will be purchased with FloridaTix!
Thank you, FloridaTix team, for your attention and kindness! I’ve become a fan!
7 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that you had such a positive experience with the FloridaTix team.
Providing exceptional service before and after purchase is incredibly important to us, so it’s wonderful to know our support, care, and attention helped give you confidence throughout the process. We’re also thrilled that you found great value in our prices alongside the service you received.
Your kind words truly mean a lot to the entire team, and we’re honoured to have earned your trust for your future ticket purchases. Thank you again for your support — We would also like to send best wishes to you and your family.
It is such a minefield to get tickets…
It is such a minefield to get tickets for Disney and you are so careful to ensure you are not scammed. It was a real pleasure to work with FloridaTix, all the staff have been friendly, knowledgeable and professional and secured my tickets to Mickey's not so scary Halloween event. Matthew really took the time to explain the Disney App to me and how to add the tickets alongside the other tickets we have for the parks. I personally could not fault Matthew and his colleagues, highly recommend using them for any purchases.
8 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your wonderful review and for taking the time to share your experience with FloridaTix. We completely understand how overwhelming purchasing Disney event tickets can feel, so we’re delighted to hear that Matthew and the team were able to make the process smooth, clear, and stress-free for you.
We’ll be sure to pass your kind comments on to Matthew — he’ll be thrilled to know his help with the Disney App and ticket setup made such a difference. Providing friendly, knowledgeable, and professional support is exactly what we strive for.
Positive experience
Positive experience - I was helped by both Jennie and Penny, both of whom were helpful and responsive. I had to make some changes to a booking and this was done really quickly without any issues. Appreciate the help!
7 May 2026
Unprompted review
Reply from FloridaTix
Thank you for taking the time to share your experience! We’re so pleased to hear that both Jennie and Penny were able to assist you quickly and efficiently. Providing responsive and hassle-free support is something we always strive for, so it’s wonderful to know we could help make the changes to your booking smoothly. We really appreciate your kind feedback and look forward to helping you again in the future!
Penny is a pleasure!
Penny is a pleasure to talk to. Very friendly and always eager to help. 10/10 for customer service
7 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your kind words! We’re delighted to hear that Penny made such a positive impression. She truly cares about providing friendly and helpful service, and your feedback means a lot to both her and the team. We’ll be sure to pass on your lovely comments — 10/10 customers like you make our day too!
Great customer service
The support, speed of response and agility in ensuring the correct ticket package for my group that was enabled by Penny was exceptional. She catered to all our requirements and found is a very competitive deal to ensure we have a fabulous time when in the US
4 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review!
We’re delighted to hear that Penny was able to provide such exceptional support and help find the right ticket package for your group. She’ll be so pleased to know her responsiveness and attention to detail made a difference, and that she was able to secure a great deal for you.
We really appreciate you taking the time to share your experience, and we hope you have an amazing time in the US! If you need anything else, we’re always here to help.
Such a friendly and extremely helpful…
Such a friendly and extremely helpful team that know their stuff and go above and beyond when placing a booking.
Thank you Matthew and Penny for your help and patience with my bookings.
6 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review!
We’re delighted to hear that you found the team friendly, knowledgeable, and helpful throughout your booking. Matthew and Penny will be especially pleased to know their support and patience made such a positive difference.
We really appreciate you taking the time to share your experience, and we hope you have an amazing trip! If you need anything else, we’re always here to help.
Always a great help thank you Mathew
Always a great help thank you Mathew
6 May 2026
Unprompted review
Reply from FloridaTix
We’re so pleased to hear that Mathew was able to help and provide you with great service.
We really appreciate your support and hope you have an amazing trip! If you need anything else, we’re always here to help.
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