Our absolute go to for all ticket bookings. We have used Florida Tix several times now and always find the tickets to be fairly priced and the customer service second to none. Fast, friendly, great co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Floridatix is great, we've used them atleast 5 times now over the years and they've always been the lowest price around, and their customer care team is fab. Penny just personalised my holiday tickets... See more
Company replied
Booked a couple of things now with Floridatix. Prices seem really good when comparing with others. Latest one we booked I needed some clarification on the finer details so got in touch through custome... See more
Company replied
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immed... See more
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Company details
Written by the company
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Contact info
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, United Kingdom
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4.8
Excellent
693 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Problem resolved quickly
Problem resolved quickly, effectively and smoothly by Matthew at FloridaTix. What happened was I had placed an order Thursday for over £500 and no email had arrived, panicking I re checked the screenshot I took, worried it was maybe a fake site, but I realised my Autofill had picked up an email from years ago... so I messaged the company on a Saturday and with 4 hours had my tickets arrive to the correct email! Thank you so much for your quick response and resolving this for us!
13 June 2026
Unprompted review
Reply from FloridaTix
Thank you for taking the time to share your experience.
We're delighted to hear that Matthew was able to resolve the issue quickly and efficiently for you. We completely understand how concerning it can be when a confirmation email doesn't arrive, especially after making an important purchase, so we're pleased we could put your mind at ease and get your tickets sent to the correct email address.
We're also glad that our team was able to assist you promptly, even over the weekend. Providing excellent customer service is very important to us, and it's great to hear that Matthew's support made the process smooth and stress-free.
Thank you for choosing FloridaTix. We hope you have a fantastic trip and create some wonderful memories!
Great service very good prices
Great service very good prices. Highly recommend 👌
12 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review!
We're delighted to hear that you were happy with both our service and our prices. Your recommendation means a great deal to us and we're grateful that you chose FloridaTix for your booking.
We hope you have an amazing trip and look forward to helping you again in the future.
I spoke to Matt today
I spoke to Matt today, and he was a very friendly and helpful gentleman from the outset. I would say he's now close to becoming my second favourite Brummie, behind my team leader, who still holds the top spot!
We had a very engaging conversation regarding the parks and the ticket package I purchased. Matt was extremely informative, took the time to answer my questions, and helped me understand the various options available. We also spoke about a range of related topics, which made the whole process enjoyable and straightforward.
I will likely be calling back to book one additional item once I've crossed the t's and dotted the i's. I also intend to leave a further review after I've had my experience in the parks, as I'll then be able to provide a more complete assessment of how easy everything was to navigate, including the ticketing process and extras such as the weeklies.
Thank you, Matt. You've been fantastic, and I look forward to leaving a follow-up review when I return.
12 June 2026
Unprompted review
Reply from FloridaTix
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that Matt provided such a friendly, informative, and enjoyable experience. We're sure he'll be thrilled to know he's earned the title of your "second favourite Brummie"—that's high praise indeed!
At FloridaTix, we strive to provide expert advice and outstanding customer service, so it's fantastic to hear that Matt was able to answer your questions and help you navigate the various ticket and package options available.
We appreciate your trust in us and look forward to helping you with any additional bookings. We hope you have an incredible time on your trip, and we'll look forward to hearing about your experiences when you return.
Thank you again for your kind words and for choosing FloridaTix.
Outstanding service from Jenny
Outstanding service from Jenny. Highly recommend
11 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review!
We're delighted to hear that you received outstanding service from Jenny. We'll be sure to pass on your kind feedback to her – she will be thrilled to know she made such a positive impression.
Thank you for your recommendation and for choosing FloridaTix. We hope you have a fantastic holiday and look forward to helping you plan your next adventure!
So easy to book my tickets which…
So easy to book my tickets which arrived by email the next day
10 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your review!
We're delighted to hear that you found the booking process easy and that your tickets arrived promptly by email. We work hard to make booking attractions as simple and hassle-free as possible, so it's great to know we delivered on that for you.
We hope you have a fantastic time and look forward to helping you book your next adventure with us soon!
The staff were friendly
The staff were friendly, informative and nothing was too much trouble.
Will be back for more tickets soon :)
9 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review! We're delighted to hear that our team was friendly, informative, and able to help with everything you needed. Providing excellent customer service is something we take great pride in, so it's fantastic to know you had such a positive experience.
We truly appreciate your kind words and look forward to helping you with your next tickets very soon. We can't wait to welcome you back!
I just love Floridatix they are…
I just love Floridatix they are absolutely amazing. Very Quick service 10/10
10 June 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your amazing review! We're thrilled to hear that you love FloridaTix and found our service quick and efficient. Your kind words and 10/10 rating mean the world to our team. We really appreciate your support and look forward to helping you plan many more unforgettable Florida adventures in the future!
Reply from FloridaTix
Thank you for your review! We're delighted to hear that you found the ordering process easy and straightforward. We appreciate your feedback and look forward to helping you again in the future.
It was quite easy to pay and also to…
It was quite easy to pay and also to book our Florida park tickets. Our e tickets were sent through as soon as it was paid. So please with the ease of it.
7 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review! We're so pleased to hear that you found it easy to book and pay for your Florida park tickets, and that your e-tickets arrived promptly after purchase. Providing a smooth and hassle-free booking experience is always our goal, so it's great to know everything went seamlessly for you. We appreciate your feedback and hope you have an amazing time at the parks
Service was seamless and responded…
Service was seamless and responded straight away and Sarah was super helpful and made buying my tickets a quick and easy experience
7 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review! We're delighted to hear that your experience was seamless and that our team responded quickly to your enquiry. We'll be sure to pass your kind comments on to Sarah, who will be thrilled to know she made the ticket-buying process quick and easy for you. We really appreciate your feedback and hope you have a wonderful trip!
So easy to do penny was amazing emailed…
So easy to do penny was amazing emailed me back straight away so much cheaper than paying on the gate well worth trying them
5 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your lovely review! We're so pleased to hear that you found the booking process easy and that Penny was able to help you so quickly. We'll be sure to share your kind words with her. It's great to know you found excellent value compared to paying at the gate, and we really appreciate you recommending us. We hope you have a fantastic time and look forward to helping you again in the future!
Reply from FloridaTix
Thank you for your review! We're delighted to hear that you found the booking process easy and our prices competitive. Providing a simple, convenient experience and great value for our customers is always our aim. We appreciate your feedback and look forward to helping you plan your next adventure!
Thank you so much to Penny…
Thank you so much to Penny for all of your replies and making booking our tickets very easy. You went above and beyond and it was very much appreciated. Tickets were easy to book and had loads of help and advice. Would defo recommend
6 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review! We're delighted to hear that Penny was able to make booking your tickets easy and provide the help and advice you needed throughout the process. We'll be sure to pass on your kind words to her – she'll be thrilled to know her efforts were appreciated. It's great to hear that you found the booking experience straightforward, and we truly appreciate your recommendation. We hope you have an amazing trip and look forward to helping you again in the future!
Chatted with Matthew today when didn’t…
Chatted with Matthew today when didn’t receive our tickets, he was most helpful and sorted out the issue fast and efficiently 5 stars
6 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review! We're delighted to hear that Matthew was able to assist you and resolve the issue with your tickets quickly and efficiently. We'll be sure to pass on your kind words to him. We appreciate your patience and are so pleased we could get everything sorted for you. Thank you for the 5-star rating, and we hope you have a wonderful trip!
1st class customer service from Penny
1st class customer service from Penny. When I thought all was lost, Penny came to the rescue and sorted everything. Absolutely delighted. Not the 1st time I’ve used FloridaTix and certainly wont be the last. Thank you Penny!
4 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review and for your continued support! We're delighted to hear that Penny was able to step in and help when you needed it most. We'll be sure to pass on your kind words to her – she'll be thrilled to know she made such a positive difference to your experience.
It means a lot to us that you've chosen FloridaTix more than once, and we're especially grateful to hear that you'll be returning again in the future. Thank you for your loyalty, and we hope you have an amazing trip!
Sarah from FloridaTix was superb
Sarah from FloridaTix was superb. Helpful, knowledgeable and got back to me and my many queries in minutes. Excellent customer service and very easy to book tickets. Thank you.
4 June 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review! We're delighted to hear that Sarah was able to assist with all of your queries and provide the helpful, knowledgeable service you were looking for. We'll be sure to pass on your kind words to her – she'll be thrilled to know her support made such a positive impact.
It's great to hear that you found the booking process easy, and we truly appreciate you taking the time to share your experience. Thank you for choosing FloridaTix, and we hope you have a wonderful trip!
Really easy to apply
Really easy to apply, nothing was to much trouble. Paying balance easy . Customer service very helpful. I would reccomend.
22 May 2026
Unprompted review
Reply from FloridaTix
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that you found the booking process straightforward and that managing your balance payment was easy. It's especially great to know that our customer service team was able to assist you and make your experience a positive one.
We really appreciate your recommendation and look forward to helping you plan your next adventure!
Have been using Floridatix for over 7…
Have been using Floridatix for over 7 years now for my florida theme park tickets, and it is so easy to book, also a great way to spread the cost paying of your balance, quick convenient service. Would recommend to anyone.
11 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review and for choosing FloridaTix for over 7 years! We're delighted to hear that you continue to find our booking process easy and convenient, and that our payment plan option helps make budgeting for your holiday a little easier.
Your continued loyalty means a great deal to us, and we truly appreciate your recommendation. We look forward to helping you plan many more magical Florida adventures in the years to come!
Quick and easy
Quick, easy and very user friendly website. Competitive prices.
28 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your review! We're delighted to hear that you found our website quick, easy to use, and user-friendly. It's also great to know that our competitive prices helped make your booking experience even better.
We appreciate your feedback and look forward to helping you again in the future!
Very good and easy to use website
Very good and easy to use website, Disney Ticket prices were excellent especially with 20% off. Good communication from FloridTix throughout process.
23 December 2025
Unprompted review
Reply from FloridaTix
Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and that you were pleased with the value of your Disney tickets, especially with the 20% discount.
It's also great to know that our communication throughout the booking process met your expectations. We appreciate your feedback and thank you for choosing FloridaTix. We hope you have a magical holiday!
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