Would never ever use them again what an absolute waste of money. I put an ad on there. It was saying that I've had over forty people ask for details ( ie phone number or email ) and not one person ha... See more
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See what reviewers are saying
No problems with the supplier switches in the past. Hopefully this will continue. We are in changed circumstances as our old back boiler system has been replaced with an up to date Combi boiler. So ar... See more
Company replied
Largely speaking being with Flipper has been worthwhile. They certainly have saved me a lot of time searching for the best deal and although I haven’t always been completely satisfied with their choic... See more
Company replied
I've been with Flipper for well over 4 years, and there's no catch! They simply review your energy costs monthly [automatically] and tell you if they can save money by flipping you to another suppli... See more
Company replied
Company details
Written by the company
Flipper has ceased trading as of 22 October 2021
Contact info
1 Clevedon Walk, Nailsea, BS48 1WA, Bristol, United Kingdom
- 0345 528 0000
- support@flippercommunity.com
- flipper.community
After spending a day trying to sort out…
After spending a day trying to sort out the best and cheapest gas and electricity
deals, I gave up and got Flipper to do the work, this they have done and switched me to a deal with Green Energy . The procedure was quite straight forward
and they let me know all details of the swap including setting up a new direct debit. Up till now I am very pleased with their service.
11 May 2021
Reply from Flipper
Hi Mr Gilbert,
Thank you for your 5* review.
It is fantastic to hear that you have been happy with our service and that your switch to a new supplier was straight forward. We look forward to saving you more and more money as time goes on!
Kind Regards,
The Flipper Team
Excellent service
11 May 2021
Reply from Flipper
Hello Rosalind,
Thank you for your review.
We are very pleased that you love our service and we are always here should you need us.
Kind Regards,
The Flipper Team.
A very happy customer
I have been with Flipper some years; and have lost count of the number of times my service has been flipped. Only once was it not utterly seamless - and that minor detail (a late refund from my previous supplier), was quickly sorted by Flipper. Highly recommended.
11 May 2021
Unprompted review
Reply from Flipper
Hello!
Thank you for your fantastic review. It is great to hear that you have been Flipped many times which means that plenty of savings have been made. We understand that there may be times when the supplier needs to be contacted if there is a delay in a refund being issued but this is why you have us on your side, we will always help you resolve any issues.
Should you need any more help in the future, just get in touch.
Many thanks,
The Flipper Team.
Really straightforward process for…
Really straightforward process for flipping and submitting readings. And I saved money too.
7 May 2021
Reply from Flipper
Hi Mike,
Thank you for your review.
We always aim to make the flipping process straight forward and as easy as possible for our members so it is great that you have experienced this and saved money!
Kind Regards,
The Flipper Team
Efficient
Efficient. No bother. One thing I no longer have to worry about. Thank you Flipper.
7 May 2021
Reply from Flipper
Hi Sarah,
Thank you for your 5* review.
It's great to hear that we were able to take care of everything for you. You can just relax and we'll continue to make sure you're always on the best energy deal!
Kind Regards,
The Flipper Team
Great service
I have been with Flipper for several years and appreciate their working on my behalf to help me save money on my power bills. Would definitely recommend anyone try Flipper and see how much they can save.
7 May 2021
Reply from Flipper
Hi Mary,
Thank you for your review.
It's brilliant to hear you would recommend us and that we have saved you money on your energy!
Kind Regards,
The Flipper Team
Good service
I have been with Flipper for a number of years. Inputting electricity and gas readings is so much more straightforward than it used to be. Thank you for sorting it out. I like the idea that Flipper is always looking out for a better deal for each customer although I find the monthly readings seem to come around very quickly,
7 May 2021
Reply from Flipper
Hi Carly,
Thank you for your review.
It's great to hear the process of submitting meter readings is now easier for you. We will continue to search the market for you every month to make sure you are on the best tariff.
Kind Regards,
The Flipper Team
Excellent service.
7 May 2021
Reply from Flipper
Hi Shirley,
Thank you for your review.
We're very happy you've experienced our excellent service and we look forward to saving you money in future flips to come!
Kind Regards,
The Flipper Team
They are always keeping abreast of the…
They are always keeping abreast of the best priced suppliers to suit our gas & electric usage.
6 May 2021
Reply from Flipper
Hi Richard,
Thank you for your review.
Thank you for using Flipper. We will continue to search the market for you every month to make sure you are on the best tariff.
Kind regards,
The Flipper Team
Excellent customer support.
I've been with Flipper 5 years, and during that time been flipped several times and saved £600.
My last flip was not as straightforward as others, and found myself trying to talk to a company, that could only be contacted via emails, about the flip.
In the end I phoned Flipper and spoke to a customer services, who answered after about 4 rings. They said they would sort it AND that's exactly what happened.
Fantastic service. Well done
Flipper.
6 May 2021
Unprompted review
Reply from Flipper
Hi Ann,
Thank you for your 5* review.
We are so happy to hear about how much money you have saved and hope that you have been able to enjoy those savings! I am glad that we were also able to help you with your most recent switch and you received fantastic service.
Kind regards,
The Flipper Team
Stayed with my current supplier as I’m…
Stayed with my current supplier as I’m on a good rate. Great customer service from Flipper to get anew deal in a matter of days.
6 May 2021
Reply from Flipper
Hi Michael,
Thank you for your review.
We are so pleased to hear you are happy with our customer service! We will continue to search the market for you every month so that you never have to worry about overpaying for your energy again!
Kind regards,
The Flipper Team
The Flipper team take the stress out of Flipping
The Flipper team take the stress out of finding great deals and switching suppliers saving us money without the worry.
5 May 2021
Reply from Flipper
Hi Rob,
Thank you for your review.
We're so happy we've made switching stress free for you. We look forward to keeping you on the best deal, hassle free!
Kind Regards,
The Flipper Team
So far so good.
Flipper was recommended to me by my son. I am now with a new provider with no hassle. I trust that my account will be checked and my provider will be changed if there is a better offer. So far so good.
5 May 2021
Reply from Flipper
Hi Ms McCarthy,
Thank you for your review.
We are glad that you have switched to a better supplier with no hassle. We will continue to search the market each month to make sure you are on the best tariff.
Kind Regards,
The Flipper Team
This company saves me so much money and…
This company saves me so much money and worry, and their customer service is absolutely brilliant! If you want to flip energy companies without all the fuss and frustration, Flipper are well worth a try!
5 May 2021
Unprompted review
Reply from Flipper
Hi Debbie,
Thank you for your 5* review.
It is so good to hear that you have found our customer service absolutely brilliant and we have saved you so much money! We hope that you enjoy the savings.
Kind Regards,
The Flipper Team
I cannot yet as just started flipper
4 May 2021
Reply from Flipper
Hi Christine,
Thank you for your review.
We will continue to search the market for you each month to make sure that you are on the best tariff and not overpaying for your energy.
Kind Regards,
The Flipper Team
Be very careful who they flip you to
I have been with Flipper for some time and been very happy with them. In February they flipped me from Avro to Green Energy. I was owed £80 refund from Avro as my account was in credit. That was 3 months ago and I am still awaiting payment. I have contacted Flipper on 4 occasions to get this sorted with no joy.
4 May 2021
Unprompted review
Reply from Flipper
Hi Terry,
Thank you for your review.
Thank you for discussing your account with us over the phone. We have been in contact with your supplier and they have confirmed they have now sent you your refund. If you need any further help please do not hesitate to contact us on 0345 528 0000.
Kind Regards,
The Flipper Team
I have been with Flipper a couple of…
I have been with Flipper a couple of years and have been flipped twice. each time was painless, I used to change suppliers myself but not nearly as successful as with Flipper. The staff are extremely knowledgeable and any problems I may have are sorted out with one phone call. Would recommend them and do.
Vivienne
2 May 2021
Unprompted review
Reply from Flipper
Hi Vivienne,
Thank you for your review.
It is really good to hear that Flipper has made switching energy suppliers painless for you and that our team are extremely knowledgeable. It looks like there may have been a mistake with your scoring as this is a positive review and we would really appreciate it if you could update your review to five stars to reflect your positive review!
Kind Regards,
The Flipper Team
Everything worked out smoothly and…
Everything worked out smoothly and hassle free by Flipper.
2 May 2021
Reply from Flipper
Hi Joan,
Thank you for your review.
It's great to hear that your switch went smoothly and was hassle free. We will continue to search the market for you every month to make sure you are on the best tariff.
Kind Regards,
The Flipper Team
Brilliant.
Brilliant. A clever business that actually helps people do what they want to do—save money (while giving energy customers the peace of mind of knowing they’re on the lowest possible tariff), and also helping the environment by allowing customers to specify that they only want energy from green energy suppliers—all without hassle, and for a modest fee.
If there was a Nobel prize for business, Flipper would win it.
1 May 2021
Reply from Flipper
Hi Dog Owner,
Thank you for your kind review.
It is really nice to hear that you have found Flipper brilliant. We aim to make switching as simple as possible and it's lovely to see you've experienced this.
Kind Regards,
The Flipper Team
I recommend Flipper to all my friends have been with Flipper since…
I have been with Flipper since September 2018 and have been flipped 4 times. It has been a very smooth process. Where I have had queries it has never taken more than 5 minutes for my call to be answered. I am so impressed by the quality of the staff answering calls...absolutely on the ball,dealing with the issue completely in that one call. I recommend Flipper to all my friends and family.
30 April 2021
Unprompted review
Reply from Flipper
Hi Susan,
Thank you for your lovely review.
It's brilliant to hear your experience with Flipper!
Don't forget to use our "Refer a Friend" scheme on our website to take advantage of the discount and gift card.
We look forward to saving you more in the future.
Kind Regards
The Flipper Team
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