Would never ever use them again what an absolute waste of money. I put an ad on there. It was saying that I've had over forty people ask for details ( ie phone number or email ) and not one person ha... See more
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See what reviewers are saying
No problems with the supplier switches in the past. Hopefully this will continue. We are in changed circumstances as our old back boiler system has been replaced with an up to date Combi boiler. So ar... See more
Company replied
Largely speaking being with Flipper has been worthwhile. They certainly have saved me a lot of time searching for the best deal and although I haven’t always been completely satisfied with their choic... See more
Company replied
I've been with Flipper for well over 4 years, and there's no catch! They simply review your energy costs monthly [automatically] and tell you if they can save money by flipping you to another suppli... See more
Company replied
Company details
Written by the company
Flipper has ceased trading as of 22 October 2021
Contact info
1 Clevedon Walk, Nailsea, BS48 1WA, Bristol, United Kingdom
- 0345 528 0000
- support@flippercommunity.com
- flipper.community
Joining Flipper - my best Energy ‘Switch’
Joining Flipper is the best ‘move’ I’ve ever made in connection with my Energy contracts.
The modest annual charge is a small price to pay for getting the best ‘deal’ for me and my Pensioner’s budget.
Also, gone is the nightmare of trying to deal with slippery Customer Service systems compared to which the simple Flipper online email experience is a real ‘dream’!
22 July 2021
Unprompted review
Reply from Flipper
Hi Philip,
Thank you for your 5* review.
It is fantastic to hear that you are happy with how everything has gone for you. We hope to switch you more in the future, saving you more money!
Kind Regards,
The Flipper Team
Reply from Flipper
Hi Roi,
Thank you for your 5* review.
It is so great to hear that you are pleased with our service. We look forward to saving you even more money in the future.
Kind Regards,
The Flipper Team
Absolutely first class recommend 100%
20 July 2021
Reply from Flipper
Hello Jen,
Thank you for your kind review.
We are so pleased to hear you are happy with our customer service!
We will continue to search the market for you every month so that you never have to worry about overpaying for your energy again!
Kind regards,
The Flipper Team
Great service and team!
20 July 2021
Reply from Flipper
Thank you for your review.
We are delighted to hear our service has been Great. We hope you are enjoying your savings!
Kind Regards,
The Flipper Team
Despite the electricity suppliers…
Despite the electricity suppliers making the transfer difficult due to their error, Jonny at Flipper was a diamond and help the switch go through smoothly. I feel confident we are using reputable suppliers and are using the best tariff for our level of usage.
19 July 2021
Reply from Flipper
Hi Clive,
Thank you for your review.
It is excellent to hear the service you received was helpful. We will ensure that your comments are passed onto Jonny.
Kind Regards,
The Flipper Team
Great service
When I telephoned Flipper for help, the call was answered very quickly -- unlike most companies where I have to wait for a long time. The man I spoke to was very helpful and is even going to call back later for more information.
19 July 2021
Unprompted review
Reply from Flipper
Hi William,
Thank you for your review.
We are so pleased to hear your lovely comments. It's brilliant to hear that you have found our team very helpful.
Kind Regards,
The Flipper Team
I have only just joined Flipper.
I have only just joined Flipper, so it may be too early to judge. However all contact so far, has been both very helpful and professional.
I am still receiving post from my previous supplier, who managed to confuse my meter readings totally, (one reason I moved to Flipper) which is yet to be resolved...?
I look forward to easier communication with Flipper.
17 July 2021
Reply from Flipper
Hi Ms Nicolls,
Thank you for your review.
I apologise that you have had problems with your previous supplier. I attempted to call today to go over your account, unfortunately with no luck.
Your old supplier has six weeks from your switch date to produce your final bill. They will produce your final bill on the opening readings you provided to your new supplier to make sure you are not overcharged.
We are so happy to hear that so far you have found our team helpful and professional. If you would like to discuss your account further, please feel free to contact us on 0345 528 0000 or support@flippercommunity.com.
Kind regards,
The Flipper Team
Reply from Flipper
Hi George,
Thank you for your review.
It is amazing to hear your comments, you can just sit back and enjoy savings!
Kind regards,
The Flipper Team
Reply from Flipper
Hi Bill,
Thank you for your review.
We are so glad to hear Flipper works well for you and you have received good customer service. We look forward to future flips with you!
Kind regards,
The Flipper Team
Reply from Flipper
Hi Jennet,
Thank you for your review.
It is so good to hear that you have found Flipper's service great. We hope that you enjoy your savings!
Kind regards,
The Flipper Team
good attentive servirce
16 July 2021
Reply from Flipper
Hi Terry,
Thank you for your 5* review!
It is so great to hear that you are pleased with our service. We look forward to saving you more money in the future.
Kind Regards,
The Flipper Team
Saves me money every year.
Excellent service that continues to save me money every year.
Any problems are dealt with effectively and efficiently and usually eminate from the power companies, not Flipper.
15 July 2021
Reply from Flipper
Hi Charlie,
Thank you for your 5* review.
It is so great to hear that you are pleased with our service.
We aim to make switching as simple as possible and it's lovely to see you've experienced this.
We look forward to saving you more money in the future.
Kind Regards,
The Flipper Team
Happy with Flipper’s service
Happy with Flipper’s service. Good communication. Kept us updated about our switch
14 July 2021
Reply from Flipper
Hi Mohammed,
Thank you for your kind review.
We are so pleased to hear you are happy with our customer service!
We will continue to search the market for you every month so that you never have to worry about overpaying for your energy again!
Kind regards,
The Flipper Team
What are you waiting for? You just save money!!
I've been with Flipper for well over 4 years, and there's no catch! They simply review your energy costs monthly [automatically] and tell you if they can save money by flipping you to another supplier. I reckon I've saved around £750 by using them!
They've even helped me obtain an Economy 7 meter to make the most of my new night storage heaters!
14 July 2021
Unprompted review
Reply from Flipper
Hi Anne,
Thank you for your 5* review!
It is so great to hear that you are pleased with our service. We look forward to saving you more money in the future.
Kind Regards,
The Flipper Team
All the hard work done by Flipper
All the hard work done by Flipper - what a relief! Just waiting for refund as had to pay 2 amounts in one month……hopefully it will arrive soon
13 July 2021
Reply from Flipper
Hi Lucy,
Thank you for your review.
It is lovely to hear that we have been able to make your switch easier for you.
Your old supplier has six weeks to produce your final bill from your switch date. Once your final bill has been produced any overpayments will be refunded to you!
Kind Regards,
The Flipper Team
Always helpful
Always helpful, easy to get through.
We have been with Flipper since 2016 and they have saved us a load of money in that time.
If you ever get problems with the various energy suppliers these people will help.
Highly recommend these people, especially if, like me, comparing the market every month isn’t your thing.
12 July 2021
Unprompted review
Reply from Flipper
Hi Dominic,
Thank you for your 5* review.
We are so pleased to hear that you have found our team helpful. We love to take the hassle out of switching and it's great we have saved you so much money!
Kind Regards,
The Flipper Team
Plus and minus..
Telephone service was superb.My particular thanks to Vicky. Email not so good. Message re price difference between symbio and neon reef had a mistake not tolerated by a teacher of eight year olds.
12 July 2021
Reply from Flipper
Hello Francis.
Thank you for your review.
We are pleased to hear that you received great service from Vikki over the phone! However, I am sorry that you did not feel that communication via email was as good, if there's anything that you would like to discuss further regarding this, please do get in touch. We always want to provide you with the best service only.
Kind Regards,
The Flipper Team.
Very easy administration
Very easy administration. Seamless. Only had to give my details once when registering with flipper. Very happy as they have saved us so much money and it’s all green power which is great for our planet.
9 July 2021
Reply from Flipper
Hello Kathtyn.
Thank you for your review!
We are pleased to hear that signing up was easy and that we have saved you plenty of money whilst also making sure that you are also with a Green supplier! Every switch can be a switch for a better planet with our "Green" preference!
Kind Regrads,
The Flipper Team.
Excellent sevice
9 July 2021
Reply from Flipper
Hi Adeel,
Thank you for your lovely 5*review.
We are pleased to hear that you are happy with our service.
We are looking forward to saving you more money on your energy bills.
Kind Regards,
The Flipper Team
The team are so helpful and prompt.
The team are so helpful and prompt.
My husband set up the account and when he died they looked after everything
6 July 2021
Reply from Flipper
Hi Gillian
Thank you for your 5* review!
We're very sorry to hear of your loss.
I am so glad we have looked after you well. We are always more happy to help with any queries you have!
Kind regards,
The Flipper Team.
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