Findmykids Reviews 

477
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the app's location tracking, reporting inaccuracies and delayed updates, which made it unreliable for monitoring their children's whereabouts. People also encountered numerous issues with the app's functionality, including error messages, difficulties reconnecting devices, and problems with features like app blocking. Reviewers frequently reported being charged for subscriptions they no longer used or without prior notification, and found the cancellation and refund processes to be frustrating and unhelpful. However, some customers also noted positive experiences, particularly appreciating the app's ability to provide peace of mind by knowing their children's location and helping in emergencies. A few other people also felt that the app was informative and easy to use, providing valuable data about their children's movements.

What people talk about most

Application

Customers had ambiguous experiences with the app, with some reviewers expressing significant dissatisfaction,... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many finding the app to be a... See more

Location

People report negative experiences with location, citing frequent issues with accuracy and real-time updates.... See more

Subscription

Reviewers highlight negative aspects of subscription, expressing disappointment with unexpected charges and... See more

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unexpected charges... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We constantly trace the whereabouts of our disabled daughter. Findmykids often reports the wrong type of movement of our daughter! This worries us every time as we fear that she has been taken in some... See more

Rated 3 out of 5 stars

I've got care plus plan on top of premium, so I can block my kid's excessive use of social media apps and phone games and prevent him uninstalling Pingo, but I can see in usage that he's still able t... See more

Rated 3 out of 5 stars

It seems like the tracking timing is off lately. My son was home for at least seven minutes before I got the notification. This is happening more often. I would go in, minimize all apps on my phone t... See more

Rated 3 out of 5 stars

The location is not always accurate, even after checking the settings in my kid's phone, they are in a place and the app shows they are still at home, sometimes just mark a straight line from two plac... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

Findmykids is a global child safety and family connection app developed by Letem Ltd. since 2016. Our mission is to help parents stay connected with their children and ensure their safety — wherever they are. With Findmykids, parents can: See their child’s real-time location on the map Listen to surrounding sounds for peace of mind Set up safe zones and receive instant alerts Track screen time and app usage Send and receive SOS signals in emergencies In 2023, Findmykids introduced Apple Watch integration, making it easier for families to stay connected across different devices. As of 2025, the app is trusted by over 3.4 million parents monthly in 180 countries. Findmykids was recognized by F6S as one of the Top 100 Childcare Companies in the US and reached #1 in the Parenting category on Google Play in July 2025. We continue to develop new features to help parents raise confident, safe, and independent children in a connected world.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

477 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 2 weeks

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2.6

All reviews

(477)

330 reviews in the last 12 months

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Rated 5 out of 5 stars

cross-country field trip..

My oldest daughter decided to embark on a cross country field trip with friends. I was a nervous wreck knowing I wouldn't know where she would be as she traveled. Find my kids was everything I needed. It's different from find my iphone because I was able to see her literally moving across the country at any time, and also see how fast she was moving.. (sent her a couple of text messages to slow down). I also received notifications when her phone had low power so I could text her and tell her to charge up her phone. And the location was so accurate.. This field trip of hers took 7 days and I followed her faithfully every day until she safely reached her destination. I don't need it anymore however if she decided to stress me out with another trip such as this, I would definitely download it again.

5 September 2021
Unprompted review
Rated 5 out of 5 stars

I was searching a way to know where my…

I was searching a way to know where my kids are and if they are safe , with this app now i know where they are and what happend around them. I need to say a big thanks to the developers 😁

And a big thanks to the support team who are always here to help the users in under 5 minutes.

1 September 2021
Unprompted review
Rated 5 out of 5 stars

The app makes life so much easier

The app makes life so much easier. Not only is it a functional app but it also has game elements, such as earning rewards, that help incentivise the kids to behave and keep busy. The geolocation is great, I can easily see where they are and when they reach certain places such as school. Notifications were easy to set up so I can keep up to date with them!

1 September 2021
Unprompted review
Rated 1 out of 5 stars

Most functions don't work with iphone.

Most functions don't work with iphone. The company blames Apple rather than taking responsibility. They do not make it clear that it will not work on the iphone. This should be an exclusively Android app if it doesn't work with Apple. There isn't a trial period so you don't know this until they have your money.

27 August 2021
Unprompted review
Findmykids logo

Reply from Findmykids

Hello Andrea. You are right: listening and app statistics features don't work if a child's device is an iPhone. It doesn't depend on us, it is the demand of Apple's policies.
UPDATE: It works with Apple, only 2 functions are prohibited by Apple itself. Child's location as well as other features are available for iPhone users.

Rated 1 out of 5 stars

I have jumped through hoops to get this…

I have jumped through hoops to get this app to work. I needed it for my 90 year old father. Waste of money on my part.

8 June 2021
Unprompted review
Findmykids logo

Reply from Findmykids

Hello Robert, we are sorry that you had bad experience with Find My Kids. We would really appreciate it if you help us to improve our service by sharing more details about your issue via e-mail: kourova@findmykids.org

Rated 5 out of 5 stars

A must have for parents

I have this app for my two children .Its been great, i can see exactly where they are in real time, receive notifications , the kids have a SOS button if they are in danger. Parents can send an alarm to their childrens phone (if the child dosent answer your call).You can also use the microphone feature where you hear their surroundings, and in my case hear my child talking to her friends and the environment .My two are 8-9 have their own mobile phones with parental controls , in this day and age its important to teach your child about good communications whilst at play .

7 April 2021
Unprompted review
Rated 5 out of 5 stars

The Find My Kids app is great

The Find My Kids app is great! The best feature is being able to see where your kid is without having to call or text them. Plus it gives you a great peace of mind if they don't answer your call. The integration with the Chat with Parents app was super simple to set up as well. Highly recommend.

17 June 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant app!

Brilliant app!
Find My Kids has really replaced my billion calls a day!! The beast feature, in my opinion, is notifications when child leaves or enters a place, really no more 'where are you' messages
I was hesitant to buy or not, but, actually, my daughter's life and my peace of mind cost much more.

8 June 2020
Unprompted review
Rated 5 out of 5 stars

Amazing app! Helps me keep my whole family safe!

Amazing app! Keeps track of the whole family. We know where the kids are and can plan dinner when they are near home. Also works great for when my daughter miss places her phone. One night she let someone use her phone and they left with it. We where able to find the general location with the app and called the phone and heard it ring, and were able to get my daughter's phone back from them. Would not live without this app!

8 June 2020
Unprompted review
Rated 5 out of 5 stars

Best app for location tracking

I am very happy with this app, it is the best location tracker on the market. My children are just in that age when they want to be a bit more independent, and this app takes the worry off of me, as I can always see on the map where they are exactly and I can even listen to who they are talking to. My younger son fell off the bicycle the other day and his brother remembered to use the SOS to alert me, and it took me only a few minutes to get to them as I knew exactly where they were!! The app is easy to use, it’s child friendly, the kids love it as well.

29 May 2020
Unprompted review
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