Finch - The Trade Professionals Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, polite, and friendly staff, from office personnel to engineers, who keep them informed every step of the way. The service is frequently described as excellent, efficient, and reliable, with many appreciating the care and commitment shown, especially for tricky jobs. Reviewers also highlight the fair and competitive pricing, with work completed according to schedule and sometimes even under the original quote. Some people also felt that the attention to detail and willingness to go the extra mile truly set this company apart, making them highly recommended for all plumbing needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, knowledge,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, politeness, and... See more

Price

Customers had positive experiences with price, often highlighting the excellent and affordable work.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finch were extremely professional, polite and friendly. Jamie came out to quote and followed up in writing with a line by line breakdown of each item. When it came to the two days of instal... See more

Rated 5 out of 5 stars

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving... See more

Rated 5 out of 5 stars

Finch Plumbing did an excellent job for me again. This one was very tricky and took a lot of effort on Jamie's part - there was a problem with the hot water flow to the en suite. Jamie located the p... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Finch Plumbing- Solid and Reliable

Finch Plumbing are a solid, reliable company who will address your plumbing issues promptly, efficiently and for a fair price. We have used them on numerous occasions and have been delighted with the service they have provided.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Turned up when they said they would, were considerate and careful moving about the property, tackled the problem in a considered and logical sequence to identify and successfully resolve the problem. Excellent service for which my wife and I were grateful.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

5 star boiler installation

Team Finch installed a new boiler into our fixer upper home. This required relocation of boiler, adding a water softener and disposing of old tanks. Mason and Jamie's work was incredible. Pipe work looks like a work of art and the brick work to fill in the old vent hole is pretty special. Lovely people to have invade your home for a few days, even gave us some portable heaters to get us through the cold snap. Will be booking in more work with these guys for sure.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jamie arrived on time, started promptly was polite and discreet. The boiler was removed, replaced, explained in full detail. All mess cleared up daily. I recommend Finch Ltd for any plumbing and boiler work.
Polite and conciencious describes all Finch employees.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Reoccurring leak issue now resolved

I had a leak in my hot water system which had reoccured several times, after checking it was concluded the previous work done (by another company) was not that great hence issue reoccurred. This time issue looks to be fully resolved, which was done same day and at a good price. Very happy.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Workmanship

Jamie, the engineer, made an efficient, clean repair to our water softener. Clearly knowledgeable and a pleasure to deal with. Reasonably priced. Would strongly recommend - we will definitely use again.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Good Service By A Company That Cares For It's Customers

Finch Ltd, 36 Banbury Rd Poole BH17 0GA Provided and installed our new boiler in Jan 2018 and was a very good and safe choice! In June for the first time it stopped working, but was put right with a new part. Which for two older people was a worry. We would like to thank both the office staff and Jamie, despite being on the day up to their necks in work, made the effort to find a way to come out and fix the problem. We would like to say that this sort of service does not exist in many companies today. Caring and Service is what we received,,, Thank you Jamie and Staff! Edward Lancaster Swanage.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Honest, reliable company

Helpful and informative from start to finish . Very tidy and efficient engineers completed the work as agreed. Would recommend.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Finch Plumbing and…

Highly recommend Finch Plumbing and heating. All staff are very polite, friendly ,communication was straight forward. Jamie came to my house as I needed two extra radiators and my boiler serviced, he talked me through the work involved, quote and date of work given. On accepting the work was carried out to a very high standard, so I am really pleased. Boiler was serviced and the central heating timer was all set for me ready for the colder day's. Thank you 😊

18 July 2024
Unprompted review

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