Finch - The Trade Professionals Reviews 229

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, polite, and friendly staff. Many people highlight the efficiency and care taken with their homes, noting that work is completed on schedule and to a high standard, often at competitive and reasonable prices. Reviewers frequently mention the staff's helpfulness and commitment, with many appreciating their ability to explain issues clearly and provide sound advice. The company is often described as reliable and responsive, with engineers arriving on time and resolving problems quickly and effectively.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finch were extremely professional, polite and friendly. Jamie came out to quote and followed up in writing with a line by line breakdown of each item. When it came to the two days of instal... See more

Rated 5 out of 5 stars

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving... See more

Rated 5 out of 5 stars

Finch Plumbing did an excellent job for me again. This one was very tricky and took a lot of effort on Jamie's part - there was a problem with the hot water flow to the en suite. Jamie located the p... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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Rated 5 out of 5 stars

Quick, reliable, efficient, friendly

In my experience over the last few years Finch does exactly what you would never get with British Gas: they answer the phone promptly, they give you an appointment that suits, they turn up on time, they solve the problem, they send you the bill.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

A plumber who arrives on time

A plumber who arrives on time ! There’s a first and the excellent service did not stop there, Jamie was polite knowledgeable and efficient and completed a very professional job would highly recommend this very top rate company

10 June 2025
Unprompted review
Rated 5 out of 5 stars

First Class

Once again, an excellent job completed by Jamie. A first service for our boiler, installed last year by Jamie, and a 5 year replacement filter + post filter replacement for our water softener. Cannot fault his professionalism and courtesy.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Down to earth.

We had Jamie or Mason in our apartment on three occasions. On all occasions they were well able to explain things simply, identify the options and execute accordingly. Unusual also these days, they followed up on things. So highly recommended!!!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Six star service

I wish I could give 6 stars to stand out above other 5 star reviews I've given as Finch is head and shoulders above anything else I've reviewed. I had a small studio bungalow completely done over- so new floor, kitchen and some work in the shower room plus new radiators and boiler. So a lot!
The work was great, all workmen reliable and tidied up after themselves, the price competitive and fair, deadlines kept. But what stood out for me was an exceptional collaborative attitude. Jamie (who oversaw everything) didn't just want to make sure the job was done well he wanted the customer to be happy and offered advice, clear costings, and fantastic attention to detail. I changed my mind on some of the work needed just before work started but the planning encompassed this seamlessly. Cannot recommend highly enough!

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Professional Job, very pleased

Finch Plumbing replaced our whole shower unit in our ensuite, including retiring. The job has been done very well and the plumber ensured that he cleaned up thoroughly before he left causing minimal disruption. We always use Finches and will continue to do so

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Five Star Heating & Plumbing Service

We were recommended to use the company to replace our existing boiler. It was not straightforward. It involved use of a cherrypicker due to the location of the flue and the weight restriction required for the vehicle. Every aspect of the installation from initial contact to completion of the project was carried out efficiently, professionally, on time and at the agreed price, together with the relevant guarantees etc. Smaller jobs including replacing a waste disposal unit have been dealt with in a similar manner. We would not hesitate to use the company again.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Technician kept me up to date on the…

Technician kept me up to date on the appointed day for any delays and arrived on the belated time.
Installed a Dayton valve on existing radiator which I had bought and was going to fit myself. Took him 2 minutes.
Excellant techy. Thanks

11 February 2025
Unprompted review

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