Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.
Contact info
36 Banbury Road, BH17 0GA, Poole, United Kingdom
- 01202 937509
- office@pooleplumbingcompany.com
- finch.limited
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super easy to contact and deliver great results
Super easy to contact via email and phone. We used these guys as they came highly recommended by a plumber family friend. They renovated our bathroom and did a great job, kept us up to date with progress and explained what needed doing. Came back later to install a water softener and actually got us to choose a different one which is more reliable and proven than what we had in mind alongside being cost effective. Anytime we have an issue they're who we want to fix it. They fixed our old boiler very quickly and have also organised fitters to sort out our kitchen flooring too.
I wouldn't go to anyone else!
Two more excellent jobs done by Jamie…
Two more excellent jobs done by Jamie and his team at Finch. Reliable prompt and professional team.
Great customer service your engineer …
Great customer service your engineer Mason was very polite, kept us fully informed of what work needed to be done. Nothing was too much trouble. He was on time every day and a great neat job was carried out. Brilliant
Finch Bolier Service
Mason the plumbing Engineer is a very personable young man ,who in very polite , helpful and knowledgable . Would have no problem recommending Finch
Finch Plumbing and Heating company are excellent
Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer has worked diligently and with great expertise. He recently came out after hours to rescue our hot water system.
We are really impressed and most grateful to all in the team.
This company are trustworthy, local, hardworking and honest.
This company are very pleasant and trustworthy. Always giving a great service and with a smile. If ever there are any questions or queries, Finch Plumbers are fabulous with customer service. I wouldn't use anyone else.
We have used the company on a few…
We have used the company on a few occasions and have always been satisfied with their work. Professional tidy prompt work at a reasonable price. Well done.
Excellent service
When making the original Appt, the Telephone assistant was very helpful. We were expecting an engineer between one and three and Colin arrived promptly at 1 pm. He worked for 55 minutes and was very thorough and efficient. Finch Plumbing was recommended to me by a friend and I am glad I took their advice to contact them. Many thanks for a good service.
Trustworth, efficient and diligent
These people answer the phone, make timely appointments, do the job and offer great customer service
Another very happy customer
I was very happy again with the boiler service carried out by Finch, everything went smoothly and I find their prices very fair.
Very professional and knowledgeable…
Very professional and knowledgeable service. Great to meet someone who genuinely loves what they do.
Finch were extremely professional
Finch were extremely professional, polite and friendly.
Jamie came out to quote and followed up in writing with a line by line breakdown of each item.
When it came to the two days of install, the plumber was again friendly & polite, explaining when I popped out to see him part way through how much progress was made and kept me informed about what was outstanding for day 2.
The office staff were also very friendly and kept me informed every step of the way about the timings, the parts arriving etc.
In summary, a really good company with excellent affordable work.
Highly Recommended
Great professionals, used many times, totally reliable, highly recommended
Excellent as always
We have used this company several times as the service is always excellent. On this occasion, the boiler had stopped working and an engineer came to inspect it the same day. Due to age of the boiler, we opted for a replacement which was fitted exactly as per the quote and within the timings promise. The engineer was punctual, professional and did a very tidy job.
So helpful.
So helpful.
We needed a plumber to fit a new shower mixer unit that we had intended to buy. They came out a did a site visit and we explained what was needed.
He suggested an alternative to our thoughts which not only solved our problem but also saved us a lot of money.
Installation was arranged, they arrived on time and was very quick and efficient. The new unit works a treat. As a result, we arranged for another small plumbing job to be done which was carried out a week or so later with equal, friendly efficiency. Superb service
Consistent and service minded.
Excellent friendly and efficient…
Excellent friendly and efficient service,really reasonable prices can’t recc them enough
Absolutely Brilliant
Absolutely brilliant! Work and Service Gold Standard ! Lovely staff too! Highly recommended! Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








