We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more
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Company details
- #2 of 22 best companies in Finance Broker
- #2 of 19 best companies in Car Finance and Loan Company
- #1 of 5 best companies in Insurance Broker
Written by the company
Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.
Contact info
1 Trafalgar Street, 4102, Woolloongabba, Australia
- 13 34 36
- hello@fidofinance.com.au
- fidofinance.com.au
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Very happy with Jordan
Very happy with Jordan. He did awesome with our caravan loan and couldn't be happier!
Finance person was very helpful
Finance person was very helpful. He helped me at every stage.
Excellent service at Fido
The services at Fido as always is great. Sandun has been the broker I've worked with for the past year. He always delivers a great service.
I highly recommend Fido Finance! Jordan is very helpful and kind—he managed everything so quickly and made the whole process easy.
Everything was good and quick I really appreciate
Amazing service
Amazing service! Quick prompt and great communication! 10/10 recommend
Amazing James! Good to be aware of fees.
James Enright was nothing short of amazing in my dealings through this company getting a car loan financed. He was professional, courteous and worked hard. He made me feel at ease during the process and kept me constantly updated on the process and was always friendly and put my mind at ease.
I was very satisfied with the rate I received, however it is important to know that the advertised lowest rate isn't available to everyone even if you believe you have an excellent credit rating.
There was also the unexpected discovery that Fido are a fee for service business, which increased the loan amount unexpectedly. This in no way changed my personal experience with James as he did his job to an exceptional standard, however I don't feel that the information on the website is particularly transparent around this fact and could be made more obvious. My understanding, was that they were like most other brokerages, where it is free to the customer and the bank/lender institutions pay commissions.
I still believe my overall experience with James as my finance broker was worth the 5 stars, despite these shortcomings of the current business.
Was a easy straight forward process…
Was a easy straight forward process without hassle
Doesn’t fit in the box? Try Fido
Even with a variety of issues from outside sources and the out of the box request that was presented Jordan and his Fido team managed to find a solution and communicate between all parties to find a resolution that was amicable to everyone involved.
Chelsea is great to deal with
Chelsea is great to deal with. She got me the best finance deal. Excellent communication from her as well
Very helpful with all the paperwork
Always helping out customer with paperwork if it’s not properly done
Prompt service
My broker Liam gave me excellent service. The best thing about the procedure was his prompt replies and keeping me informed of the steps i was required to fulfill. Great job Fido..keep up the great work.
10/10 would recommend everytime
Jordan was amazing and wonderful and sorted everything out for me. There was nothing to small or big that he wouldn't tackle for me and i felt supported the whole process! I wouldn't hesitate to go through them again when i need my next car sorted!
FIVE STARS TO SANDON
With the professional assistance of Sandun, a favourable outcome was quickly achieved.
Sandun was always available, confident and optimistic, guiding us through the process while keeping us informed at all times. Many thanks Sandun, for your hard work and diligence.
Jon
Fantastic service
Fantastic service , very polite,always happy to help me understand and explain it in English..
Super happy with the service from Fido Finance
Fido made the process of organising finance for my new car so easy. Jacq helped with everything, including chasing up the car dealer for a tax invoice. She also got me a great rate with the ability to pay the loan off earlier with no exit fee.
Christie was amazing
Christie was amazing! Whole process was so smooth!
Great rates and amazing customer…
Great rates and amazing customer service Christie was so helpful and friendly. Highly recommend
I had a wonderful experience with FIDO…
I had a wonderful experience with FIDO Finance, communication was great and it was an easy process.
Liam was awsome went above and beyond…
Liam was awsome went above and beyond when another broker had let me down. Cheers Liam
Darren
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