Fido Finance Reviews 997

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding service and professional staff, who are often described as friendly, helpful, and dedicated to achieving the best outcomes. Many appreciate the clear, honest, and timely communication, which makes the entire process feel less stressful and more supportive. The user experience is frequently praised for being smooth, efficient, and hassle-free, with many noting the quick response times and ease of understanding. People also value the personalized approach, with staff going above and beyond to guide them through the process and address their unique situations. The customer service is consistently rated as exceptional, ensuring a comfortable and well-informed journey for consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the smooth, stress-free, and easy process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. #2 of 22 best companies in Finance Broker
  2. #2 of 19 best companies in Car Finance and Loan Company
  3. #1 of 5 best companies in Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

997 reviews

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Rated 5 out of 5 stars

Jake Ginn - Highly recommend

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks. Jake kept me updated regularly and went above and beyond dealing with the dealership who were being difficult. Thanks again,

25 September 2025
Rated 5 out of 5 stars

Great Experience

it was great experience going through the process of financial assistance with FIDO.
Highly recommended.

25 September 2025
Rated 5 out of 5 stars

Smooth & Easy Process

Josh was very transparent by setting clear expectations upfront. He conducted himself in a professional manner making this a smooth transition and a great customer experience.

22 September 2025
Rated 5 out of 5 stars

Car finance

Continuous feedback on how the process was going, kept me feeling positive throughout even though I honestly did not think I would get approved with my defaults and bad credit,
Lovely happy personality, was a pleasure to deal with. Cannot fault anything.
I am now a happy owner of a beautiful toyota ch-r thanks to Jake :)

19 September 2025
Rated 5 out of 5 stars

I’m not very tech savvy

I’m not very tech savvy, and very busy during the day, so it was extremely helpful too have someone experienced to do all the work for me and help me through the process. While being very active to push the loan ahead as quickly as possible.
And get exactly what I needed
Thank you very much Liam 👍

12 September 2025
Rated 5 out of 5 stars

Bailey

Bailey Marton was unbelievable helpful and committed to me receiving my financial requirements as was fantastic. He was amazing and informative along every step of my journey. Totally recommend him.

19 August 2025
Rated 5 out of 5 stars

Fido Review

My broker, Jake, provided me with detailed, transparent and helpful advice. They were excellent in helping me understand the system and process and would go through them again.

26 August 2025
Rated 5 out of 5 stars

Fido

Just got approval for my motorbike finance. Christie from fido was awsome and realy made it easy. All documents where easy to submit online. And the process was realy quick. Communication was excellent. There was no waiting for hours to get a response. And when you called you could talk straight away or if not get back to you in minutes. It was refreshing not to talk to an overseas call centre.

21 August 2025
Rated 5 out of 5 stars

Ask to Speak with Bailey

Dealing with Bailey was and absolute pleasure. I’d recommend Fido and Bailey 100x over. I can honestly say this is the best experience I’ve ever had dealing with finance.

22 August 2025
Rated 5 out of 5 stars

Excellent Service

Jacq from Fido finance went above and beyond to get the best deal for me. Constantly keeping me updated through every procces and stage of my application. Would not hesitate to recommend Jacq or Fido.

22 August 2025

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