Fido Finance Reviews 997

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding service and professional staff, who are often described as friendly, helpful, and dedicated to achieving the best outcomes. Many appreciate the clear, honest, and timely communication, which makes the entire process feel less stressful and more supportive. The user experience is frequently praised for being smooth, efficient, and hassle-free, with many noting the quick response times and ease of understanding. People also value the personalized approach, with staff going above and beyond to guide them through the process and address their unique situations. The customer service is consistently rated as exceptional, ensuring a comfortable and well-informed journey for consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the smooth, stress-free, and easy process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. #2 of 22 best companies in Finance Broker
  2. #2 of 19 best companies in Car Finance and Loan Company
  3. #1 of 5 best companies in Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

997 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Darcy got me my dream car!!!

Darcy got me my dream car!!!
Got a loan for an 11 year old car, tricky employment history and he still found me an awesome option that suited me perfectly - so grateful for his help. Darcy at Fido is the man you need on your side.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Darcy was brilliant!

Darcy was brilliant!
Was so across what each lender could offer me and sorted me out with a loan option that fit my needs perfectly. Got approved within the hour, absolute legend

16 December 2025
Unprompted review
Rated 5 out of 5 stars

James went above and beyond to help

Fido Finance worked really hard to find the right loan for me, I wanted an older caravan that most lenders weren't interested in, but James worked tirelessly for days until he found the right loan for me! Big thanks!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

I wouldn't choose anyone else

I wouldn't choose anyone else!

Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my standards in every way. Thanks Fido, you'll be getting lots of referrals from me!

1 December 2025
Rated 5 out of 5 stars

The service was excellent

The service was excellent, Sandon my representative was amazing, talking through every step of the way.
Very professional, made me feel comfortable and everything progressed to me being able to secure my loan and my new car.
But what impressed me the most was the follow up phone call to make sure I was happy.
Very sincere.

3 December 2025
Rated 5 out of 5 stars

Jake Ginn from Fido Finance was a Gun.

Jake Ginn from Fido Finance was an absolute pleasure to deal with right from the very beginning of the process til the end. Not only did Jake explain every detail clearly, the manner in which he did was second to none. I couldn’t have been better informed and made to feel as comfortable as l did which was a real surprise. The whole experience was absolutely stress free and quite satisfying. I will highly recommend Fido Finance to family and friends and especially Jake who was totally responsible for the smooth ride. Fido Finance, promote this man. Great work Jake.

20 November 2025
Rated 4 out of 5 stars

Easy way to finance.

Easy way to finance.
We have only had one experience with finance in the past and this was one was easy. James and the team were professional, but also quick - application, forms, approval, signatures and money transfer happened within a couple of days. I felt very informed of the process.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Jordan

Jordan,
Was very professional he helped me through each process with clarity, and patience. Jordon showed alot of empathy when I when told he the purpose of the loan. Jordan keep up the great work. Jordon is a asset to your company.

19 November 2025
Rated 5 out of 5 stars

These guys are great!!

These guys are great!!! I needed some quick finance to help me out with my vehicle and these guys got the job done exactly what I needed in about 3 days. They (jimmy) actually listened to what I needed and not what he wanted to sell me. Would totally recommend for any kind of finance.

12 November 2025
Rated 5 out of 5 stars

A genuinely hassle free experience

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayment mark. I was also guided to a brilliant car brokerage company that helped me finalise the car a couple of thousand cheaper than market value. Great company and honest workers. I'd highly recommend

6 November 2025

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