Feel Good Contacts IE Reviews 

2,525
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 325 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the business for providing exceptional overall value, pointing out that both contact lenses and prescription glasses are significantly more affordable compared to traditional physical stores. People also express strong satisfaction with the reliable shipping times, noting that packages regularly arrive promptly and contain fun little complimentary gifts inside. However, some customers also noted occasional shipping delays that disrupted their scheduled vacation plans and caused frustration. A few other reviewers mentioned unexpected delivery bottlenecks, missing products from their received packages, or longer transit periods when shipping internationally overseas.

What people talk about most

Delivery service

Consumers find delivery service to be positive and generally fast, with many noting efficient and timely... See more

Order

Customers consistently note positive experiences with order processes, highlighting that it is very easy to... See more

Product

Customers report positive experiences with the product, highlighting that contact lenses and glasses are very... See more

Service

Users describe positive interactions with service, praising the professional approach, fast dispatch times,... See more

Price

Reviewers mention positive feedback about price, highlighting great value and affordability compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more

Company replied

Rated 5 out of 5 stars

Just received my order of two sets of glasses from Feel Good Contacts IE Both pairs were Bi focal glasses One pair of prescription sun glasses and one pair of ordinary bi focal reading / dista... See more

Company replied

Rated 5 out of 5 stars

Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all tha... See more

Rated 5 out of 5 stars

I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a... See more


Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

About Feel Good Contacts IE

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Superfast Delivery – FREE Over €89
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €89.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Reorder and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.

Feel Good Contacts

Written by the company

Competitive Prices
We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
Superfast Delivery on all Orders
Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
Return Policy
We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
Customer Care Service
Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have. 
In-house Opticians
We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
Enjoy BIG Discounts
Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
Official Distributor of Top Brands
We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.

Superfast Delivery

99% of our orders are dispatched the same day.

We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,525)

317 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous on trend glasses

Fabulous on trend glasses. Bought 2 pairs plus 1 pair of sunglasses. Great quality, fit perfectly, look fab! Arrived on time in cute little pouches with a packet of sweets!
Love this company & highly recommend.

8 March 2026
Rated 5 out of 5 stars

Fast delivery, my best product

I always bought my lenses on a trip back home. But sometimes it didn't work out. I got other lenses wich didn't feel good in the eye. Now I found a realgood solution for the problem

7 March 2026
Rated 1 out of 5 stars

Miss information/delayed delivery

They don’t stock some of the lenses and don’t tell you this when you are placing your order. You get an estimated delivery date for a week after order date however a week after ordering they still don’t even have the lenses in stock so you end up being left without contact lenses. They only tell you they don’t have them in stock when you query why you haven't received your order yet. Even when you raise the issue they don’t do anything to help. This has happened to me on more than one occasion. I will not be ordering from here again

4 March 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Aoife,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.

We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.

Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.

Our sincerest apologies for the inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 4 out of 5 stars

Speed of delivery and easy ordering

Speed of delivery and easy ordering

3 March 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Yvonne,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Rated 1 out of 5 stars

Said o would get a refund for an…

Said o would get a refund for an overcharge but I never did. Not using them again, going back to vision direct.

5 December 2025
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Dominik,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.

We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.

Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.

Our sincerest apologies for the inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 5 out of 5 stars

Excellent product

Excellent product, good value and delivery is really fast. I ordered on a Saturday for my daughter who’s just moved to the UK and she received it the next day. Highly recommend.

24 February 2026
Rated 1 out of 5 stars

Complete Order did not arrive, no customer support response

I have been a customer for several years.
I recently ordered lenses and sunglasses
The lenses arrived, the sunglasses did not.
It says that they were shipped together.
I have contacted customer service via WhatsApp and email and received no reply
Not good enough.

22 February 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 4 out of 5 stars

Very effective service and updates

Very effective service and updates. Sunglasses arrived. I’m Satisfied with this product.

19 February 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Barry,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

Great service.p

The service was excellent. The glasses arrived on time.
I had difficulty with payment but a lovely man at customer service went to a lot of trouble to sort the matter out.
Well done to customer service as well as all staff involved.

15 February 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Norma,

So happy to hear our team could assist you!

We pride ourselves on friendly, efficient service, and your review is truly appreciated.

Thank you for taking the time!

Kind regards,

Feel Good Contacts

Rated 4 out of 5 stars

On the day your website was a mess

On the day your website was a mess. I was unable to pay for my small order despite wasting 45 minutes. Everything else was good

12 February 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your feedback.

We’re really sorry to hear that you experienced issues with our website and that it took up so much of your time — we completely understand how frustrating that must have been, especially for a small order.

This is certainly not the experience we want for our customers. We’ve shared your feedback with our technical team so they can review what may have happened and help prevent similar issues in the future.

We’re pleased to hear that everything else was good, and we truly appreciate you taking the time to let us know about your experience. If you ever encounter any difficulties while ordering, please don’t hesitate to contact us via phone or live chat — we’re always happy to help place the order for you.

Kind regards,
Feel Good Contacts Team

Rated 5 out of 5 stars

Happy with my lenses

Happy with my lenses, ordered comfi soft dailies

11 February 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Inga,

Thank you for the 5 stars!

We’re glad you found your go-to contact lenses with us.

Reliable vision and fast service are what we strive for—thanks for trusting us.

Kind regards,

Feel Good Contacts

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look