SmartBuyGlasses Reviews 2,864

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting the authenticity of the glasses and the precision of the lenses. Many consumers appreciate the wide selection of frames and the competitive pricing, often noting significant savings compared to other retailers. The delivery service is consistently described as fast and efficient, with many orders arriving earlier than expected and well-packaged. However, some customers also noted occasional issues with delivery times, with a few experiencing delays beyond the estimated window. A small number of people were dissatisfied with the quality of certain frames, reporting that they felt flimsy or broke quickly. There were also isolated instances where customers received products that did not match the website description or had quality concerns, leading to difficulties with returns and refunds.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and selection. Many reviewers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers expressed delight with their glasses, noting... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Service

People report positive experiences with service, highlighting its efficiency and quality. Customers... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the competitive and reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

I’ll be honest, I was a bit wary at first since I didn’t know the company, but they genuinely surprised me. Their after-sales care is absolutely top-notch — they kept me fully reassured the whole way... See more

Rated 5 out of 5 stars

Great frame range, great prices, professionally made lenses. Very well packaged shipping. I've purchased prescription glasses and prescription sunglasses from smart buy glasses several times, and have... See more

Rated 5 out of 5 stars

I purchased multifocal lense glasses and very happy with my new specs. Knowing that I got them done online remotely way better than I got ones before in store elsewhere gives me great satisfaction an... See more

Rated 5 out of 5 stars

Big choice and possibility to find old model by searching on multiple countries. Price is good. Delivery can take 3 week-end.... But glasses are at home at the end 😀.


Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Fashion Accessories Store
  5. Optician
  6. Sunglasses Store

Information provided by various external sources

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses Ireland Details

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Fantastic Experience with…

Fantastic Experience with thisSmartbuyglasses, I just love my glasses , they fit perfectly plus the prescription I gave them was perfection , definitely will be back for more designers glasses at a reasonable prices 😊

21 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, fast and efficient, contacted me to get a new prescription as mine had just gone over two years old resent new prescription and got confirmation that work had started on my glasses received very quickly

17 April 2026
Rated 1 out of 5 stars

Transitions® XTRActive® - Grey €109.00 don't pay for that !!!!!!!

I just received my second order , the first was bit disappointing but this one is even more . I paid extra Transitions® XTRActive® - Grey

€109.00 for that option and guess what 10min inside of dark buildings my glasses are dark still , outside take them long time to dark too ..plus they are not going fully dark as the should fallow people reviews on YouTube maby because people get different shop ...my regular glasses where I paid less are much better then that fancy option thanks God I didn't choose the most expensive polarised...
Please don't waste your money for tat useless option from this store as it's not what supposed to be.
I do not recommend this store ..

15 April 2026
Unprompted review
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hello there,

Thank you for taking the time to share your feedback with us.

I understand your disappointment regarding your order, and I want to sincerely apologize for any inconvenience this may have caused. This is not the standard we aim to uphold.

Please know that your concerns have been heard, and I’m here to address them. Your satisfaction means a great deal to us, and we’d really appreciate the opportunity to make things right.

To help us move forward, may I kindly ask you to provide your order ID and the email address used for the purchase?

Looking forward to your response. Wishing you a great day ahead!

Kind regards,
Caztille

Rated 5 out of 5 stars

Perfect

I have to wait a while because of my high prescription. But it was extreme quick service and quality... At first I was afraid but my order is perfect. Everything fit and it made with precision. I'm glad that I order from here.

10 April 2026
Rated 3 out of 5 stars

Overall satisfied but arms are not the…

Overall satisfied but arms are not the best, break very easily!

10 April 2026
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hi D Shannon,

Thank you for your feedback.

I'm glad to hear you’re overall satisfied, though I regret to learn about the issue with the arms.

I’d love to look into this further and help find a solution for you. Our team will give you a call within the next 1–3 hours, so please keep your lines open.

Sincerely,
Nicole

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