Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... See more
Company replied

85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... See more
Company replied
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... See more
Company replied
Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
Company replied
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely bag, delivered quickly with good communication from order to delivery. Always great service from Fat Face, especially at my local branch in Ripon where the staff are brilliant :)

Reply from FatFace - MEADOWHALL 2
Lovely shop always something I want and the top is so comfy

Reply from FatFace - MEADOWHALL 2
Helpful staff. Lovely clear lay out in the store. Everything clean and tidy.

Reply from FatFace - MEADOWHALL 2

Reply from FatFace - MEADOWHALL 2
Lovely quality and great styles; customer service excellent. Delighted with my purchases.

Reply from FatFace - MEADOWHALL 2
Loved the Simone dress, but had to return because even the long length was too short at the front.Meadowhall staff very helpful.

Reply from FatFace - MEADOWHALL 2

Reply from FatFace - MEADOWHALL 2
I LOVE FAT FACE CLOTHES SO CASUAL JUST CARNT GET THE SIZE RIGHT ONE ITEM OF CLOTHING MIGHT BE A SIZE 8 FOR ME THE NEXT ITEM MIGHT BE A SIZE 14 SO I HAVE TO VISIT THE STORE TO TRY ON PART FROM THAT I WILL GIVE 5 STARS FOR THE QUALITY

Reply from FatFace - MEADOWHALL 2
Very helpful staff. There was a pair of trousers that I liked and a member of staff identified they were available on the website in short which I needed. Bought jumper and top in store both of which I’m very pleased with

Reply from FatFace - MEADOWHALL 2
Lovely store and helpful staff had to travel from Waltham just outside Great Grimsby to Meadowhall,wish Grimsby had a store.

Reply from FatFace - MEADOWHALL 2

Reply from FatFace - MEADOWHALL 2
The guy in the Meadowhall branch was so helpful, phoned Nottingham branch to see if they had the jacket I wanted in the required size. They did and were happy to save it for me until my granddaughter, who is at uni there was able to collect it.
Well done Fat Face!

Reply from FatFace - MEADOWHALL 2
I went into store when it was a sale / an extra 20% off and the customer service was still just as good and the store was still tidy. Very attentive staff to ensure the 20% came off of my items.

Reply from FatFace - MEADOWHALL 2
I have purchased several items from Fat Face and have been pleased beyond saying with each and every item I purchased. Just finished placing another order and can hardly wait to receive them. So happy to have quite by accident come upon your store. Thanks for being there.
Cecilia

Reply from FatFace - MEADOWHALL 2
Always helpful and friendly staff ready to help. The shop is well set out with plenty of space to look round. A pleasant shopping experience and you never feel under any pressure about just browsing.

Reply from FatFace - MEADOWHALL 2
Love FatFace, brilliant customer service, fab display of clothes and organised

Reply from FatFace - MEADOWHALL 2
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.