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FatFace - MEADOWHALL 2 Reviews 

201
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TrustScore 4.5 out of 5

4.7

85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.

Company replied

Rated 5 out of 5 stars

I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, United Kingdom

  • 01142 568344

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

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4.7

All reviews

(201)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Fatface for style

Love Fatface for style, quality and individuality. Great that Fatface are offering Click and Collect again.
Easy to order on website. I do prefer visiting store though.

17 April 2023
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB

Rated 5 out of 5 stars

Welcoming staff

13 April 2023
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Very helpful staff and welcoming store…

Very helpful staff sorted out an issue with my returns. Store was beautifully presented and they were very pleasant and friendly.

12 April 2023
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

I found a jacket in store but…

I found a jacket in store but unfortunately it wasn't in stock. The sales rep was quick to search the stock room then recommended I order on line. I was thrilled to find my garment which arrived the next day for my birthday. The denim style jacket is light & in a beautiful shade of green. It is for casual wear and very adaptable piece whether with a pair of cut offs on holiday or over a loose fitting dress at night. Absolutely beautiful.

30 March 2023
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Reply from FatFace - MEADOWHALL 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Rated 5 out of 5 stars

Absolutely love the clothes from this…

Absolutely love the clothes from this store. Staff always go above and beyond to make sure you have the best experience.

13 March 2023
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Reply from FatFace - MEADOWHALL 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Friendly staff

Quick delivery service and friendly helpful staff in store to ensure I received the birthday discount I’d been emailed.

11 March 2023
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Reply from FatFace - MEADOWHALL 2

Thank you for your wonderful review. We deeply appreciate your feedback and your comments will be fed back to our amazing team - RS

Rated 5 out of 5 stars

Had to return a t-shirt which did not…

Had to return a t-shirt which did not fit. Staff helpful & friendly.

8 November 2022
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Reply from FatFace - MEADOWHALL 2

Good afternoon, Lindrick

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Meadowhall store.

Take care, JB

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.
Well packaged.
Fantastic quality 👌👍

9 November 2022
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello

Thank you so much for taking the time to leave us a 5* review.

Your lovely feedback is very much appreciated; it's great to hear that your order arrived promptly and you are happy with the service and your new purchases.

Take Care, TG

Rated 5 out of 5 stars

Friendly helpful staff. Clean shop .easy to find what wanted

Friendly helpful staff.clean store . Could lower prices.

28 October 2022
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

I ordered some PJ's online

I ordered some PJ's online, had to go to the Meadow hall store to return them as to big, the lady who served me on 5ht November evening went out of her way to be helpful so I now am looking forward to having a smaller size delivered. I have had these PJ's in the past and I loved them, I had them for years.

5 November 2022
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

Great staff and great product

I ordered several coats in different sizes all arrived quickly and well packaged. I went to store to return the ones I wasn’t keeping and that was quick and easy too with very friendly and helpful staff in store.

17 October 2022
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Reply from FatFace - MEADOWHALL 2

Thank you for your lovely review. We are pleased to hear that you have had such a wonderful shopping experience with us. This information will be sent over to our crew in store :) - RS

Rated 5 out of 5 stars

Black and white dress

The dress has a lovely feel. It's so soft. It fits just right. Bonus was it has pockets
Loved the sale price too

7 September 2022
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi Sharon, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Always good quality and promt service

Always good quality and promt service. Good fit. I would reccomend fat face

7 September 2022
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Brought several tops from fat face in…

Brought several tops from fat face in Meadowhall. The store is clean and nicely laid out. Have to say the cut of their t shirts is much better than it used to be. I’m 5ft 8 and t shirts for men seem to be very long now these are just right.

29 August 2022
Unprompted review
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Good Morning Antony
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 5 out of 5 stars

I had the best shopping experience ever…

I had the best shopping experience ever at the Meadow Hall shop on the 2/8/22 the young lady at the till was Emma who was lovely but unfortunately I didn’t get the wonderful gentleman’s name who was so very helpful. I’m rubbish when it comes to buying for myself but he couldn’t have been more helpful !! Thank you so much. I will definitely be back soon.

7 August 2022
Unprompted review
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi Emma, Thank you for taking the time to write your review. This is amazing to hear, and we hope to see you in store again very soon. Take care! - ES

Rated 5 out of 5 stars

Top company

Easy to use website, lovely choices. Items arrived very quickly - excellent quality fabric and nicely made. Had to return one, only because it didn’t suit but the return and refund were processed really quickly. Excellent company

28 July 2022
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi Catriona. Thanks for the review. Glad everything worked out for you. PW

Rated 5 out of 5 stars

BlueLight card works well

BlueLight card works well. Reasonably priced but even better with a 20% discount

24 July 2022
Unprompted review
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Good afternoon Elliott,

Thank you for your 5* review. It is great to read these comments about our pricing.

Have a great day!

Take care, EG

Rated 5 out of 5 stars

Always very helpful assistants in the…

Always very helpful assistants in the Meadowhall store. Nothing too much trouble.

What lets this store down is the air conditioning hasn't worked for months - unbearable in this current hot weather !!!!!

13 July 2022
Unprompted review
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hi Joanne,

Thank you for your 5* review - I am so pleased to hear that you had fantastic service in our Meadowhall Store - this is really great news and this will be passed onto the Crew! Take care, LE

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