Fairview New Homes Reviews 

547
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and sales team for providing detailed and helpful guidance throughout the property viewing process, ensuring all questions are answered. Many buyers appreciate the welcoming atmosphere and clear communication from advisors, which makes their overall home-buying journey remarkably smooth and completely enjoyable. However, some customers also noted frustrations regarding post-sale support and a lack of responsive communication after completing their purchase. A few reviewers experienced difficulties with unresolved property maintenance issues, warranties, and parking arrangements after moving into their new homes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team is exceptionally helpful,... See more

Service

Users describe positive interactions with service, highlighting the thorough, clear, and professional... See more

Customer service

People report positive experiences with customer service, highlighting that team members are patient,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is consistently smooth,... See more

Location

Clients share positive opinions on location, highlighting the pleasant and idyllic settings of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were exploring options for a BTL apartment and ended up viewing one. Max supported us throughout the process, explaining all the details clearly. We now have the full plan and are just waiting for... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing!!! I attended Park Quarter for my very first viewing of properties as I am a first time buyer. Upon arriving at Park Quarter I was met with Rico Parmar who talked us through... See more

Company replied

Rated 5 out of 5 stars

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more

Company replied

Rated 5 out of 5 stars

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

547 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(547)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We tried to buy a home at Watton at…Stone

We tried to buy a home at Watton at Stone but the buyer we had for our home dropped his price at the last minute.We met Katie there and she was so lovely and we felt sad that we could not make the sale.Thank you Katie for all your patience you were brilliant.Sorry it did not work out.Ann and Mike Mikhail

24 July 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Ann,

Thank you for your review. We wish you all the best!

Kind Regards,
Fairview Team

Rated 5 out of 5 stars

Monica was extremely helpful

Monica was extremely helpful. Her service is excellent!

2 August 2026
Unprompted review
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Reply from Fairview New Homes

Dear Denese,

Thank you for your review, we are glad you had a positive experience with Monica.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Outstanding customer service

I can say that the service I did receive today was outstanding I been provided with all the information and suggestions I needed to make my decision and everything I need to know about the new properties which is really important for me so I’m really appreciate Qasim’s time for today .

26 July 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Katarzyna,

Thank you for your review. We are pleased to hear you had a positive experience with Qasim.

Kind Regards,
Fairview Team

Rated 5 out of 5 stars

We just had a viewing at Printmakers…

We just had a viewing at Printmakers Yard today with Max.
Max was very friendly and helpful. He provided all the information related to the properties and gave us relevant advice and options to consider.

18 July 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Amy,

Thank you for your review about your recent appointment with Max at Printmakers Yard. We are pleased to hear that you had such a positive experience.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

We had met with Max Hanson-Brooks and…

We had met with Max Hanson-Brooks and he was very kind with his time with showing us the apartments. Also, the focus from Max was to always find us a flat that suits our purpose and help us get a good deal. Grateful to have met max.

11 July 2026
Unprompted review
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Reply from Fairview New Homes

Dear Kimberley,

Thank you for your kind review about Max. We are pleased to hear that you had such a positive experience with him at Printmakers Yard - we will be sure to pass your feedback on.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Max Hanson-Brooks was fantastic

Max Hanson-Brooks was showing us around and we had a great experience at Printmakers Yard in Brentford. Max was kind, patient, and very clear in communication. It was a great experience.

9 July 2026
Unprompted review
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Reply from Fairview New Homes

Dear Abu,

Thank you for your review about your recent appointment with Max at Printmakers Yard. We are pleased to hear that you had such a great experience.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Great team

I went to see a few properties at printmakers yard, in Brentford. I was assisted by Quasim and Sam. They were both very friendly and supportive from the beginning. Quasim assisted me by showing all the properties within my budget, giving me different options and assisting with any incentives he could have helped me with. He has been available anytime i needed any clarifications. He also offered me suggestions and assistance in seeing other properties later on, as I wanted to have a bigger picture, before proceeding. Despite the purchase did not go through as I eventually considered other options, Quasim was very professional and understanding and still keen to help me in case I might need any help in the future. I really appreciated his attitude, politeness and supportive approach. I would definitely recommend this team, throughout a very good experience.

30 June 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Daniela,

Thank you for your review. We are pleased to hear that you had a positive experience with Qasim and Sam at Printmakers Yard. We wish you all the best in your search for a new home.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Special thank you to Jury and Monica…

Special thank you to Jury and Monica who helped us purchase our first home at Park Quarter back in September 2024. They were super professional and responsive which helped us to secure our preferred apartment. Since then they have always been happy to help and super friendly whenever we have popped back in to the marketing suite.

30 September 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Richard,

Thank you for your review. We are pleased to hear that you have had such a positive experience with our team at Park Quarter and are happy in your new home.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Sales team Asli & Katie

The Fairview sales team at Watton were always helpful, informative, accommodating and patient with all our questions and inquiries. All information was provided promptly and was clearly explained and efficiently processed. Without ever being too pushy, the team always made us welcome and did everything they could to make the process straightforward, manageable and friendly. Thank you guys!

1 June 2026
Unprompted review
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Reply from Fairview New Homes

Dear JB,

Thank you for your kind review. We are glad to hear that you had such a positive experience with our sales team at Wattons. We will pass your feedback onto Katie and Asli.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Rico was very helpful and knowledgeable …

Rico was very helpful at explaining the entire process and also went into great detail about the ongoing development in New Barnet. He took extra time with us going around the site and answering all of our questions!

14 June 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Akshay,

Thank you for your review. We are pleased to hear that you had a positive visit to Park Quarter thanks to Rico. We will ensure that your feedback is passed on.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Great help

Park Quarter team were very helpful and accommodating

29 June 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear David,

Thank you for your review. We are glad to hear that you found our sales team at Park Quarter helpful and accommodating - we will pass your feedback on.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

We had a great experience purchasing…

We had a great experience purchasing our new home with fairview. The process was really smooth and the team really friendly. We moved in to our property back in February and are so happy in our new home.

16 February 2026
Unprompted review
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Reply from Fairview New Homes

Dear Mike,

Thank you for your review. We are glad to hear that you had a great experience - we will be sure to pass your feedback onto our sales team.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Wonderful experience

Really friendly, answered all our questions and supported all the way through the process

26 June 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Dave,

Thank you for your kind review. We are glad to hear that you had a positive experience with our sales team.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Smooth process

Smooth process! Jury is fab!

21 June 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Sarah,

Thank you for your review. We are glad to hear that you had a smooth process and we will pass on your kind words to Jury.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

We had a viewing and our experience was…

We had a viewing and our experience was great. I appreciate the efforts put by Suzette on briefing everthing that a potential buyer should be aware of. She was very kind on taking us around the area of the building and various flats withing the building.

14 June 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear JJ,

Thank you for your kind review. We are delighted to hear that you had a great viewing experience and that Suzette was able to provide helpful information and guidance throughout your visit.

We appreciate your feedback and will be sure to share your lovely comments with Suzette and the team.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

The staff member are really nice and…

The staff member are really nice and really helpfull

1 June 2026
Fairview New Homes logo

Reply from Fairview New Homes

Dear Eliza,

Thank you for your kind feedback. We are pleased to hear that you found our team friendly and helpful. Your comments are greatly appreciated and will be shared with the team.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Our first time buying a new build and…

Our first time buying a new build and the process was seamless from start to finish with Fairview Homes. Huge thanks to Katie for seeing us through from start to finish which took only 3 months in total! Nothing has been too much trouble, we would highly recommend Fairview homes to anyone. Our new home is amazing we are so happy and look forward to making new amazing memories here. Sarah, Dan, Alfie and Ronnie x

16 June 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Sarah,

Thank you for your lovely review. It is great to hear that your first new-build purchase was such a positive experience and that Katie was able to support you throughout the journey.

Congratulations on your beautiful new home, and thank you for your recommendation. We wish you and your family many happy years and wonderful memories ahead.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

I had a great experience with Mursal at…

I had a great experience with Mursal at Fairview Homes. Mursal was knowledgeable, professional, and extremely helpful throughout the process. They took the time to answer all my questions, provided clear information, and made everything feel straightforward and stress-free. Excellent customer service from start to finish. I would highly recommend Mursal to anyone looking for a new home and interested in fairview homes.

16 June 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Elle,

Thank you for your wonderful feedback. We are delighted to hear that Mursal provided such knowledgeable, professional, and helpful service throughout your journey with Fairview Homes.

Your kind words and recommendation are greatly appreciated, and we will be sure to share your feedback with Mursal. We wish you every happiness in your new home.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

Mursal and Monica were extremely…

Mursal and Monica were extremely polite, helpful and willing to go the extra mile to help me.
A credit to the company.

5 May 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Andreas,

Thank you for your kind words and positive feedback.

We are delighted to hear that Mursal and Monica were able to assist you and provide such a helpful experience. Delivering excellent customer service is very important to us, and it is wonderful to know that their professionalism and willingness to go the extra mile made a positive impact.

We greatly appreciate your support and will be sure to share your comments with them both.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

We had a great viewing experience…

We had a great viewing experience guided by Mursal. From the moment we arrived, the whole process was professional, informative, and welcoming.

Mursal took the time to thoroughly explain the project, the different layouts, and the features of the homes. What stood out most was the extra effort made to show us a range of options beyond what we had initially enquired about. This gave us a much better understanding of what was available and helped us consider possibilities we may otherwise have missed.

Throughout the viewing, all our questions and concerns were answered patiently and honestly, and valuable insights and ideas were shared along the way. We never felt rushed or under pressure to make a decision, which made the experience all the more enjoyable and productive.

Although we ultimately decided not to proceed, we genuinely appreciated the time, enthusiasm, and professionalism shown by Mursal and the team. We would happily recommend them to anyone looking for a helpful and informative property viewing experience.

2 May 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Rajaram,

Thank you for taking the time to share your experience. We are delighted to hear that Mursal provided a professional, informative, and welcoming viewing experience.

At every stage, we strive to ensure our customers feel well-informed and supported in exploring all available options, so it is wonderful to know that Mursal's knowledge, patience, and dedication made a positive impression.

While we understand that the property was not ultimately the right fit for you, we truly appreciate your kind feedback and recommendation. We wish you all the best in your property search and thank you for considering us.

Kind regards,
Fairview Team

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