Everypaw Reviews 1,371

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease and efficiency of the claims process. Many people appreciate the quick payout of claims, often within days, and the straightforward online portal for submissions. The company is often praised for providing peace of mind and for its supportive customer service team. However, some customers expressed dissatisfaction with significant premium increases upon renewal, even without making claims, or after only one claim. A few people also mentioned issues with logging in or with the company's policy regarding older pets, specifically concerning coverage for cremation or certain conditions.

What people talk about most

Claim

People report ambiguous experiences with claim. Many reviewers found the claims process easy, quick, and... See more

Service

Clients share positive opinions on service, with many praising the efficiency and ease of the process, from... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers found the prices competitive and... See more

User experience

Users describe positive interactions with user experience, highlighting the straightforward and... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers praised the quick and easy claim process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everypaw is a fantastic company, hence why i took them on to become my pet's Insurance. The Only draw back is that when you set up the account as i did. This didn't allow acces directly to look and ch... See more

Company replied

Rated 5 out of 5 stars

Every Paw have been fantastic. It's bad enough when your loved family pet is poorly, but knowing your pet insurance are there supporting you all the way is one less worry. Their prompt settlement for... See more

Company replied

Rated 5 out of 5 stars

Everypaw have been absolutely brilliant! I’ve had to make two separate claims recently and both were handled so quickly and efficiently. The money was in my account before I even had a chance to worry... See more

Company replied

Rated 5 out of 5 stars

My old provider increased the renewal considerably, after being with them for years. I shopped around and looked for quotes, "Everypaw" came up best for my circumstances. They gave great explanation o... See more

Company replied


Company details

  1. Pet Insurance Company

About Everypaw

Written by the company

Here at Everypaw, we love your pet almost as much as you do, and their health and happiness mean the world to us. Every day with those paws is precious, so for you to enjoy the cuddles, we want our insurance to give you peace of mind.

We're not just about covering vet bills; every policy comes with a whole range of additional benefits. The Pet Portal makes policy management easy with our online claims service. And our Petcall service gives you unlimited access to our RCVS-qualified vet team over the phone, live chat or video call.

So if you ever feel a bit 'for pet's sake', know Everypaw will be there for you and your pet when you need it most.

Visit our site

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website

Great website

1 February 2026
Everypaw logo

Reply from Everypaw

Hi there Carol, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback. Many thanks, the Everypaw Team.

Rated 2 out of 5 stars

taken way to long

now taken over 2 weeks and the claim is still not processed. causing me finanical issues. keep calling and getting no where had to call my old vet today and do the job for them
not impressed LV pet was a matter of 2 days and it was processed.

12 January 2026
Unprompted review
Everypaw logo

Reply from Everypaw

We are sorry to hear that you are unhappy. If you did wish to discuss the circumstances surrounding your claim in more detail, our Claims Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars

Excellent service and quick claims process

My cat had a cut on front left paw due to an accident. She was treated at my vet (surgery) and I submitted claim on everypaw portal and within a few days of my vet replying to claim, I received email to say my claim was accepted minus the excess. Within a few days received funds in my bank account. Excellent service all round.

19 January 2026
Everypaw logo

Reply from Everypaw

Good Morning Andrian, we’re glad we have been able to help you while your pet receives treatment. We wish them the best and hope they make a speedy recovery. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Very easy to submit details and get it…

Very easy to submit details and get it all done. Very competitive price

26 January 2026
Everypaw logo

Reply from Everypaw

Hi there Toni, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company, very easy to deal with and understanding of your query and concerns. Insuring my dog for the second year in a row with them.

2 February 2026
Unprompted review
Everypaw logo

Reply from Everypaw

Hi there Rav, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback. Many thanks, the Everypaw Team.

Rated 1 out of 5 stars

Misleading!!!

During the signup process they gave me the quote as a monthly cost, there was nowhere to choose between annual/monthly payments and it was quoted as monthly payments, I assumed I’d be paying monthly. They’ve taken the money as an annual payment and now I have no money for the rest of the month for food or the train to work.

16 January 2026
Everypaw logo

Reply from Everypaw

We are sorry to hear that you are unhappy. If you did wish to discuss the circumstances surrounding your payments in more detail, our Customer Services Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars

Great service.

Great service.

28 January 2026
Everypaw logo

Reply from Everypaw

We are so pleased that you have received excellent service from us Gavan; we love hearing from our Everypaw customers. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Easy to discuss what was required and…

Easy to discuss what was required and very quick to set up the policy .

20 December 2025
Everypaw logo

Reply from Everypaw

Hi there Mrs Pedrick, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Previously with Every Paw

As I have been with Every Paw for a number of years with my last dog.

24 January 2026
Everypaw logo

Reply from Everypaw

Hi there Sandra, thank you for taking out another policy with us. We are so pleased that you have received excellent service from us; we love hearing from our Everypaw customers. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Clear and concise, no hidden snags.

All the information was clearly set out, every aspect of the insurance cover explained fully. Very good price for the level of cover compared to some others. The paperwork arrived within three days as promised. The whole process simple and straightforward.

17 January 2026
Everypaw logo

Reply from Everypaw

Good Morning Marion, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Very efficient service from Everypaw, thank you.

We did everything through our vet but Everypaw kept us up to date with each payment request and paid them promptly. This was the first time our veterinary practice had dealings with Everypaw and now are happy to again if requested.

29 May 2025
Everypaw logo

Reply from Everypaw

Thank you Val for leaving your positive feedback of Everypaw, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now and back up and running around on those thunderous paws. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Easy to navigate the set up online.

My old provider increased the renewal considerably, after being with them for years. I shopped around and looked for quotes, "Everypaw" came up best for my circumstances. They gave great explanation of their policy and expected treatments for each choice of cover. Early days but very happy with my policy, I have never claimed on my dog insurance despite having dogs for 3 decades.

30 December 2025
Everypaw logo

Reply from Everypaw

Good Morning Barbara, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your dog to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

I'm really impressed by Everypaw

I'm really impressed by Everypaw. I've been with them for 4 months now. They have kept to their part of the bargain and been swift in their decisions about my claims. When one was declined because the locum vet had written something incorrect, I explained and they understood and revised their decision. I was also told if I hadn't had a 2 week break between them and my previous insurer (due to me having no £!) they would have honoured a claim I made in my exclusion period which I had never heard of before (so bear this in mind for the future, policy holders!).
They pay out quickly and they have been fair in their assessments. They are also one of the few policies which is affordable for an "ancient" (11!) dog, who is my world. Thank you Everypaw, for helping me afford to take care of my little boy.

26 January 2026
Unprompted review
Everypaw logo

Reply from Everypaw

Thank you Elly for leaving your positive feedback of Everypaw, we're so happy we could help! Sorry to hear that your dog had been unwell. We hope they are feeling much better now and back up and running around on those thunderous paws. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Simple application

Easy to follow application forms, and hoping I never have to make a claim! Good to know the cover is there if needed.

20 January 2026
Everypaw logo

Reply from Everypaw

Good Morning Lynne, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

Rated 1 out of 5 stars

do not use Everypaw

Avoid Everypaw at all costs. This company is a complete rip-off. I paid insurance premiums for over six months, yet when my cat needed a minor procedure, they refused to cover it. It’s honestly ridiculous. I would never recommend this insurer to anyone.

1 December 2025
Unprompted review
Everypaw logo

Reply from Everypaw

We are sorry to hear that you are unhappy Rjj. If you did wish to discuss the circumstances surrounding your declined claim in more detail, our Claims Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars

Very easy experience insuring louie…

Very easy experience insuring louie with every paw thank you

20 January 2026
Everypaw logo

Reply from Everypaw

Good Morning Anna, thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to Everypaw. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Good service

Good service

5 January 2026
Everypaw logo

Reply from Everypaw

We are so pleased that you have received excellent service from us John; we love hearing from our Everypaw customers. Many thanks, the Everypaw Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look