etyres Reviews 

The Appointment with the fitter was given to me without consulting the fitter. The fitter could not then fit us in until the following day. This meant we were late leaving for holiday. The whole experience was rather frustrating.

Competent, careful and efficient

Needed a new rear tyre on my BMW.
They’re an unusual size and run flats and the Car reg look-up doesn’t work.
The website experience made it easy to find my tyres and book.

Tyres were faulty I submitted a warranty claim which was accepted after a lot of back and forth. They asked me to drop the tyres off at the garage which fitted them. The garage said they didn't think anyone actually came to pick them up. I had to constantly chase etyres to send the refund over countless phone calls and emails. They said the refund would be sent but it never was and didn't respond to my messages...

So easy to use! Amazingly priced, so much cheaper than garage prices.

Booking for fitting do not exist
When you get to fitting garage you more likely to go home with your old tyres
Buy from elsewhere!!!

I placed an order with etyres.co.uk and booked an appointment for fitting. When I arrived at the garage on the confirmed date and time, they told me my tyres hadn’t even arrived. I called etyres.co.uk and the lady on the phone casually said they needed to “email the supplier” to find out when the tyres might be delivered. Seriously? Why wasn’t this confirmed before making my appointment?

I took a day off work for this, only to be told they have no idea when the tyres will show up. Completely unprofessional, disorganised, and careless service. They clearly don’t value their customers’ time.

Never ordering from them again. AVOID this company at all costs unless you enjoy wasting your time and dealing with incompetence.

Great price but there must be a catch. There is-tyres not delivered by the supplier. As etyres was contracted to provide the service they get the blame.
Wasted day off for shoddy service!

Very friendly and welcoming, and very good, quick and efficient fitting service at Malvern Tyres in Stroud.

DO NOT USE. They fit new tyres (THE WRONG ONES) on my 75 year old grandmothers car and refused to fix it. They have basically stolen money from a 75 year old pensioner and will not help to replace them with the correct ones. Disgusting, make sure you check they have put the correct tyres on before leaving.

Have had part worn tyres from here previously and always had a great service. Ordered new tyres the afternoon before and was booked for 09.00. Got there early (around 08.40) and was all done and dusted just after 09.00.
Nice lad and very efficient.
Excellent service
Thank you.

DO NOT BUY FROM THIS COMPANY-My 75 year old Mother ordered 2 245/45 R18 from them. They arranged fitting, she went to the garage and had them fitted. She subsequently had her car serviced at BMW main dealer who informed her that she had two tyres that were the wrong size, 245:40 R18 not the tyres she ordered. She reported this to etyres and they have simply given her the middle finger! A disgusting way to treat any customer, let alone an elderly lady. BE WARNED!

Polite, helpful, quick and a good price.

Great value with super quick delivery time.
Thank you

From beginning to end the whole process was easy to follow and everything worked as it should.
Brilliant service from the fitters Protyre, will definitely use again.

Seems to be a theme in some of the reviews. Book a time slot with a local fitter, pay in full, local fitter phones to say not possible. Money is sat with etyres and not refunded promptly.

Business model perhaps is to sit on customers money for days earning interest rather than complete and fulfil tyre fitment bookings. Booking schedules are clearly not real time with the sites used. Suspect they pick and choose depending on if the price is worth it.

No point being slightly better price if you can’t get them fitted and lose access to funds for a week…. Had to dig deep to pay someone else in the meantime. I’d avoid using etyres based on my experience.

Was expecting a good service as I’d got one before and I wasn’t disappointed- got another good service. Good range of tyres and fast delivery to local fitter who fitted it promptly

The service was good overall, but I had some issues with the payment process. My card didn’t go through, so I had to pay via PayPal — even though the same card was linked to my PayPal account. It was a bit confusing.I booked my fitting expecting that my car would be attended to at the scheduled time, but I had to wait in line, which was a bit frustrating. What surprised me even more was that after returning home and going for an MOT, I was told that one tyre had been fitted the wrong way around. I had to drive back to have it corrected. I appreciate that mistakes can happen, but this really shouldn’t occur after a booked appointment.