etyres Reviews 

24,731
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the process of purchasing tyres and booking fitting appointments online to be straightforward and easy, with competitive pricing often highlighted as a significant advantage. Reviewers frequently praised the efficiency and professionalism of the fitting service, noting quick turnaround times and helpful staff at the garages. However, some people experienced significant issues with the booking process, including garages not being aware of appointments or tyres not being delivered as expected. There were also instances of incorrect tyre fitting, such as a tyre being installed the wrong way, and frustration with customer service when trying to resolve these problems.

What people talk about most

Service

Users describe ambiguous interactions with service, with many customers reporting positive experiences,... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable pricing... See more

Product

Customers had ambiguous experiences with product, with some praising the quick delivery of genuinely new... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues despite an initial easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 3 out of 5 stars

Price was good, ordering was easy and the tyre fitting centre was close . Car was booked in for Wednesday but no tyres arrive ,after a few calls e tyres confirmed they would be Thursday instead, which... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25K reviews

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No recent history of asking for reviews

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3.7

All reviews

(24,731)

182 reviews in the last 12 months

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Rated 1 out of 5 stars

Tyres not at fitting centre

I arrived at the fitting centre after ordering 4 new tyres for my car only to find 3 had been delivered. I called tyre customer service to be told that they would have to contact the supplier no apology basically saying it was my problem not theirs still waiting for a call back from them to find out what is going to happen next

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Some mobile tyre fitters do not even exist

Twice I have booked mobile tyre flitter for two different orders. The first time the mobile fitter cancelled, the second time the company booked didn’t even offer a mobile service.

Lesson learnt, never trust this company!

6 December 2025
Unprompted review
Rated 3 out of 5 stars

eTyres.co.uk Delivered but lack of customer support

Tires got delivered. However they sent me 3 tires at first and marked as 4 were delivered. Unfortunately the customer service did not care too much to explain what is happening with my order. They blamed delivery company and delivery company blamed them. At the end i had to reschedule fitting appointment due to late delivery.

4 December 2025
Unprompted review
Rated 4 out of 5 stars

First garage booked for fitting was no…

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at garage, received it just an hour before appointment time. Otherwise price was good and tyres were delivered to the new garage a couple of days prior to fitting.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Good experience would use again

I arrived at my allotted time and they were ready to do the tyres. I was helped to locate the well hidden wheel nut adaptor then proceeded to do the fitting. I was shown to the waiting area, which was nicely heated. Staff were friendly and they put the tyres they had removed neatly in the boot for me. Speedy and efficient fitting.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Sold tyres they didn't have

Bought tyres online yesterday with fitting booked today. Local garage called to say they don't have them. Got etyres to ring me who said they didn't have any. Really an online tyre company should be on the ball and only sell what they have in stock. Cancelled order and awaiting refund.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

I turned up at my scheduled time and as seen straight away and I was away in no motr than 15 minutes. Would definitely use again . Only down side and all garages in my experience are like this, they do need to smile more!

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid cowboys…

Bought tyres from here and had them delivered and fitted at a local garage. On fitting I noticed the “new tyres” are 6 years old! Very unhelpful customer service. Round and round about policy’s that don’t make sense. Refused to refund me. Had the tyres taken off and left at garage to return as not fit for purpose. Absolutes cow boys and a waste of 3 hours stood in minus 3 weather.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I was booked through two different garages for tyre fitting. The first one was permanently closed, and the second one didn’t receive the tyres at all. I went to both appointments as no one called me to say they couldn’t accommodate the fitting. Two weeks on, no one still knows where the tyres are. Communication is non-existent.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled on the day

Supposed to fit tyre today. Got a text late into the day saying they don't have the tyre and won't fit today, saying they can do Friday (today is Tuesday). No solution no customer care. Terrible service, won't use again and don't recommend

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish !!

Absolutely rubbish !!! Did not deliver the tyre to the supplier. Customer service did not do much to sort out the issue. I had to request a refund. I would highly recommend that you deal directly with JL Mobile Tyre, they did their best to sort out my tyre and it turned out to be cheaper ! Etyre, you will never see me using your service again.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Be worrying of "add ons" nightmare

Initial experience was great with good pricing and quick installation. However I bought additional wheel alignment and tyre protection which were the issues started.
1- wheel alignment was not possible in my car as installer was not equipped with right tech for my car
2- policy expired before I could upload pictures of DOT numbers required to make policy active and now company states they can't refund insurance money as it has expired pure shambles terrible costumer service with no humans available to speak to

21 October 2025
Unprompted review
Rated 1 out of 5 stars

THE WORST SUPPLIER I HAVE EVER DEALT…

THE WORST SUPPLIER I HAVE EVER DEALT WITH. Considering I deal with suppliers for work in both the UK and abroad, yes thats a bold statement!
If you like the idea of paying someone for tyres then taking a lucky dip on if they will arrive or not then these are your guys!
Ordered 2 tyres, had no delivery options on next day, 48 hours etc. Had to accept the one offer of "within 5 days". OK I can put up with my car being off the road for a week so let's do it. Two days in I get 1 tyre delivered, after emailing and chasing their customer services team (again a bold statement as they are completely useless and could not care less, they made me feel like I was inconveniencing them!). Long story short, fobbed off time and time again. After my car being off the road for 10 days now, I have been offered a refund so will have to find my 2nd tyre elsewhere.
A colossal waste of time.
Stick with Black Circles, or anyone else on the planet other than these cowboys.

25 October 2025
Unprompted review

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