Just Tyres Reviews 17,560

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, efficiency, and friendly demeanor, often highlighting their knowledge and informative approach. Many people appreciate the excellent service, noting the quick and professional handling of their needs, and the ease of booking appointments online. Consumers frequently mention the great prices and value for money, with some saving significant amounts on their purchases. However, some customers also noted issues with the booking process, experiencing delays or being turned away despite having appointments. A few people were dissatisfied with the product, citing concerns about tracking recommendations, tyre placement, or even receiving deflated tyres. There were also occasional reports of staff being unable to match online prices or equipment being broken, leading to inconvenience.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently highlight the excellent... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Price

People report positive experiences with price, often finding competitive and great prices for tyres and... See more

Product

Customers had ambiguous experiences with product. Some reviewers found good tyres at reasonable prices, with... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers found the online booking system... See more

Based on these reviews

Rated 5 out of 5 stars

I had a pre-booking for 4 tyres fitting + alignment. As soon I arrived the team was very welcoming. My entire experience was so great. I would like to give shout out to Kevin thank you for making... See more

Rated 5 out of 5 stars

Second visit to Just Tyres, Kenilworth this month, 4 new tyres on both my daughter's and my own car. Tyre fitter on both occasions was friendly, efficient and informative. Would definately recommend,... See more

Rated 5 out of 5 stars

Friendly, straight forward, efficient, knowledgeable and informative…excellent service. I attended my appointment on time and did not have to wait for the work (change two front tyres) to be started... See more

Rated 5 out of 5 stars

Saved over £100 per tyre by using these guys. Very simple process, place your order online then choose a garage near you off their list and an appointment time. The guys at the garage were very hel... See more

Rated 4 out of 5 stars

On-line purchase of two tyres. Tyres were a reasonable price and delivered to our local branch. Fitted well and on time. Staff were keen to sell tracking with little evidence that it was needed. D... See more

Rated 5 out of 5 stars

I never give 5 star reviews but here we are! Ryan was incredibly helpful and saved me money on my XJ8 today, kept me up to date and was very helpful, good workmanship noted too. Great price for work... See more

Rated 5 out of 5 stars

Service was very good. Chose different tyres and time will tell just how good they are. Would definitely recommend their service (Lewes Garage used)

Rated 5 out of 5 stars

Easy booking in on-line. On arrival job was started immediately, and fitter was happy to clean up the rim to eliminate an issue with a slow loss of pressure. Job all done in about 20 minutes, fuss fre... See more

Rated 5 out of 5 stars

Very quick and professional replacement tyre service. 2 front new tyres balanced and replaced in less than 15 minutes. Car drives like a dream. Just Tyres will be my first call when I need new tread.... See more

Rated 5 out of 5 stars

They did a great job, also they were very helpful, likeable and knowledgeable. I would definitely recommend and use them again.

Rated 5 out of 5 stars

regularly use this place for tyres, over the other locations, due to the excellent service and facilities. Add in the ability to book appointments, and purchase the tyres online, at the best prices o... See more

Rated 5 out of 5 stars

Professional and friendly staff. Good price. Booked time slot in advance, and tyre replaced immediately on arrival. Knowledgeable.

Rated 4 out of 5 stars

Ordering online was easy to follow. Found a great price, and delivery and fitting all done at once. They had supplier issue, but contacted me yo explain and gave me a suitable replacement, at no ext... See more

Rated 5 out of 5 stars

These guys ALWAYS go the extra mile to deliver. Went today with a slow puncture, transpired that it was a cracked wheel but still came up with a solution. Top service!

Rated 5 out of 5 stars

Quick and friendly service, appointment on time, only issue was the depot couldn't match the online prices??

Rated 4 out of 5 stars

Tyres were available at a good price in time for the appointment, and were fitted without delay upon arrival.

Rated 1 out of 5 stars

Got there and was immediately treated very standoffish and was told they had another booking so couldn't see me. Was treated as if I had done something wrong, when the issue was there booking system w... See more

Company replied

Rated 1 out of 5 stars

Went to your local depot to have my battery tested and your man, who was very helpful by the way, told me the equipment they use to do the testing was broken. He said he had reported it to head office... See more

Rated 5 out of 5 stars

Best price tyres for my Hyundai i10. Reviewed what tyres were available and which would be good for my car. Ordered them online and booked an appointment to have the new tyres installed two days lat... See more

Rated 5 out of 5 stars

I was needing five Michelin Pilot Sport 4 SUV 275/40 R22 for my XC90 and searching the internet prices varied significantly - from £340 each (!) to finally finding Just Tyres at a 'bargain' £264. Wit... See more

Rated 5 out of 5 stars

The guys at Malvern tyre were excellent. They were fully booked and squeezed me in and fitted 4 new tyres. They were all friendly and very helpful

Rated 5 out of 5 stars

Had 3x tyres changed, two were easy then locking wheel nut broke, they tried to get another from neighbouring garage with no joy, I managed to get one from Skoda, got back and third one sorted couldn... See more

Rated 5 out of 5 stars

I have used my local just tyres a few times Very helpful staff,friendly, Knowledgeable Seem to go that little extra

Rated 5 out of 5 stars

Friendly guy who fitted the tyres. He was very chatty and appeared to be a nice genuine bloke. It's early March 2026 and the tyres DOT date is 1624 (sixteenth week of 2024) so, fresh tyres... See more

Rated 5 out of 5 stars

Quick and easy to book an appointment. Range of tyres and prices shown. Special Thanks to the fitter for the good service , as he was on his own because of staff illness.. Will use again when I ne... See more

Rated 5 out of 5 stars

Tyres fitted quickly and efficiently. Tracking sorted, once my permission was asked. No upselling. Polite and friendly.

Rated 5 out of 5 stars

Ordered the tyre online, late in the day. Fitted the following day at agreed set time. Job done, good price.

Rated 5 out of 5 stars

Good tyres at a reasonable price. Fitted with no fuss and a quick turn around. recommended. PjA

Rated 5 out of 5 stars

Nice and friendly staff do a very reliable job ,keep up the excellent work.

Rated 1 out of 5 stars

Appalling. I recently bought two front tyres at the Just Tyres Cambridge branch, and the experience was deeply disappointing from start to finish. The staff were unfriendly and seemed reluctant... See more

Company replied

Rated 5 out of 5 stars

Everyone was really helpful and answered long my question, I dealt with Connor who was an absolute legend. Would definitely recommend just tyres in Crawley and will definitely be coming back when I ne... See more

Rated 5 out of 5 stars

It's so easy to use And might i add CHEAPER. Just a great service give um your tyre size they send um to the tyre shop and you pop up and get them fitted. Job done

Rated 4 out of 5 stars

The service and staff professionalism were excellent. However, my appointment needed to be rescheduled due to a delay in the tire delivery to the garage.

Rated 5 out of 5 stars

Bought online for wifes car. Wife arrived and the staff were polite and helpful. My wife was concerned as she had been to tyre companies previously and had huge bills from wanting to change 1 t... See more

Rated 4 out of 5 stars

The assistance from your Tonbridge branch staff was excellent. However when ordering the tyre I was given wrong info that the Michelin tyre was only for Audis and not for my Honda. The manager at Ton... See more

Rated 1 out of 5 stars

Garage didn't have the exact matching tyres in stock. Called garage the works were booked with and had to pay again for a set that would fit. Justtyres wont process a refund for order through themselv... See more

Rated 5 out of 5 stars

Pulled up in car staff were extremely helpful and just got on with the job you could hear that all the staff got on creating a good atmosphere they took care doing the work to the best of their abil... See more

Rated 5 out of 5 stars

Had a 13.00 booking in time and pre ordered and paid for my tyres .Arrived 12.40 was welcomed by a staff member then another who both went straight into action and changed the required tyres . Job don... See more

Rated 4 out of 5 stars

I was happy that I was informed that I could purchase a tyre on the website & also receive a discount. It was also v helpful that I could book my appointment for the tyre fitting, so there was no wai... See more

Rated 2 out of 5 stars

I purchased 2 premium tyres via the internet and booked an appointment at my local branch. I had a tracking check after fittment and the alignment of the FOS wheel was adjusted, even though the old ty... See more

Rated 5 out of 5 stars

Great Price, great service. Thank you to the lads for fitting 4 new tyres on my wife’s Audi.

Rated 1 out of 5 stars

I had a previous great experience at the St Ives branch, so was really keen to choose them again. Big mistake! Despite specifically asking for care to be taken when removing and refitting the weig... See more

Company replied

Rated 5 out of 5 stars

Great job and decent price. They also got me in quick and showed me where the tyre was punctured.

Rated 5 out of 5 stars

Fitted my chosen tyres at the appointed time. Advised me that I needed the tracking checked and adjusted. In hindsight, I should have accepted this recommendation as they were much cheaper than the m... See more

Rated 3 out of 5 stars

I made a purchase on line for 2 new tyres. I chose Uniroyal brand but after selecting my nearest branch they did not offer this tyre so I changed my selection to Hankook. I then got a call from head o... See more

Rated 1 out of 5 stars

Was in the reception room for 30 minutes and had no acknowledgment after booking a appointment so I left

Rated 1 out of 5 stars

Tyres not available at appointment had to return the next day, A call to say tyres not arrived would have been good and saved a wasted journey. Once fitted one tyre deflated. The fitter had failed to... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Just Tyres at Solihull. I was really stressing about my Diamond cut alloy wheel but I needn’t have worried the guys did a fantastic job & took great care of my wheel whilst they... See more

Rated 1 out of 5 stars

Centre in Basingstoke. In January this year went into branch asked the fur on the counter if he could check my 2 n/s tyres for tread depth as my mot was due he didn’t bother to use a tyre tread gauge... See more

Rated 1 out of 5 stars

Booked a 10am appointment, they were running quite late so didn’t get seen until 10:45. When trying to remove the wheels the apprentice snapped my locking wheel nut key off in the nut. this ment they... See more

Company replied

Rated 4 out of 5 stars

Very helpfull and cheerful staff and quick tyres .good price and fitted at the time I booked Great experience. Will use again


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
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1-star

Replied to 41% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service

Great service. Very knowledgeable and friendly.
Nothing was too much trouble. Will go there for next tyres.

16 March 2026
Rated 5 out of 5 stars

Fast Service

Booked in for 10:30, fitter was immediately ready, 2 front tyres fitted within 20 minutes, enough time for a walk in the park with dog, came back, car was ready.

23 March 2026
Rated 5 out of 5 stars

Integrity and Trustworthy

I went to the garage today to repair a slow puncture I have had for a while. I mistakenly indicated the wrong tyre when asked to indicate the faulty one. After checking and finding no leak, I was not charged any fee (even when I insisted on paying for time spent) but was advised to return if the leak still occurred. I subsequently returned and pointed out the correct tyre, which was repaired with no fuss. The integrity and professionalism was very impressive. Highly recommended!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Letchworth Branch

Trustworthy, fast and efficient - Dan and Jason were really helpful. Can definitely recommend Just Tyres Letchworth for all things tyre-related. Easy to book an appointment time online. I have used them in the past and found Just Tyres to be competitively priced.

15 March 2026
Rated 5 out of 5 stars

Great experience

Good selection of online tyres for my car at a fair price. Tyres arrived quickly to my chosen fitting station in Kenilworth, Warwickshire. Have used this location before and was previously impressed. My new tyres were fitted carefully and with due respect to my car. Staff there were very pleasant to deal with and offered informative advice. I can highly recommend.

12 March 2026
Rated 5 out of 5 stars

Quick, Friendly & Helpful

Helpful on the phone to find the tyre I wanted. Ordered online for the best price available in the market. Really quick, friendly & helpful service from everyone at the depot. Thanks guys.

13 March 2026
Rated 4 out of 5 stars

THE TYRE FITTER WAS PLEASANT AND…

THE TYRE FITTER WAS PLEASANT AND LISTENED TO THE REASONS FOR MY WANTING NEW TYRES AND WHICH ONES. I COULD SEE THAT THE WHEELS WERE BALANCED AND ALSO ALIGNED.
THE CAR NOW DRIVES BETTER AS WOULD BE EXPECTED.
FINDING THE GARAGE WAS NOT STRAIGHT FORWARD AS THERE IS NO "JUST TYRES" SIGNAGE SIGNAGE.

13 March 2026

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