Englishroses Reviews 

244
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the official website is very straightforward and easy to navigate when selecting wonderful gifts. People are exceptionally delighted with the wonderfully healthy condition of the floral plants, which consistently arrive securely packaged and full of vibrant blooms. However, some people mentioned experiencing frustrating delivery delays or minor logistical hiccups with their scheduled shipments during transit. A few reviewers also noted occasional disappointing issues with damaged ceramic pots, root concerns, or unexpected imperfections upon opening the delivered boxes.

What people talk about most

Product

People report positive experiences with product, noting that the roses arrive healthy, beautiful, and full of... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the healthy and stunning... See more

Delivery service

Consumers find delivery service to be efficient, noting that items frequently arrive on time and as... See more

Order

Clients share positive opinions on order, noting that the overall process is straightforward and easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, efficient experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more

Company replied

Rated 5 out of 5 stars

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

244 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(244)

221 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous!

Ordered, and arrived the following day. The rose was of excellent quality and the recipients were absolutely thrilled with it.

We've not used this company before, but will have no hesitation in the future.

Well done English Roses

3 November 2025
Unprompted review
Rated 5 out of 5 stars

60th anniversary rose

Ordered an 60th anniversary rose for my mam and dad about a month before there anniversary, chose what I wanted added to the basket, which was simple to do, made sure I goth everything I needed, went to check out, simple and secure payment, arrived on the 24th of October as I had chosen , well packaged, great rose, all in all a very simple process and 10/10 for English Roses

2 October 2025
Unprompted review
Rated 4 out of 5 stars

Very easy website to deal with

Very easy website to deal with. My friend was delighted. No issues with the delivery. The only thing was the price of the extras. I added the red bag which was £4.49 which I thought was expensive but knew it would look nice when opened. My friend was impressed and said she would be happy to use this company as well.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfect English Rose for my perfect…

Perfect English Rose for my perfect Daughter-in-Law’s 50th Birthday. Lovely shade of peach to make any garden glow in the spring and summer. Arrived on time, packed safely and in good condition. Easy to order, my Daughter-in-Law was delighted with her Fab Rose I would highly recommend English Rose.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I have now purchased over 20 roses with…

I have now purchased over 20 roses with this company and my family have been in the Rose business for many many years. My garden has never looked so beautiful. In fact most of my neighbours come visit it just to look and smell at the quality of roses in my garden Because of my surname Hillier everyone believes I buy them from my namesake however these roses are superb I would recommend them to anyone and the delivery is 100% brilliant.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Plenty to choose from

Plenty to choose from, website is very easy to navigate, bought our second Rose for Friends who had had a sad loss, found the perfect Rose, as they don’t have much of a garden decided on a basket to keep the Rose on the patio, so they can see it from inside. Was kept updated every step of the process. They were blown away at how healthy the plant looked, really loved the idea of putting it on the patio, can’t wait for it to flower.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

We wanted to get a thoughtful gift for…

We wanted to get a thoughtful gift for a close friend whose Mum had dies but didn’t want to buy a bunch of flowers. The letterbox memorial gift was perfect, my friend can choose and order a rose plant of her choice in memory of her lovely mum. My friend was really touched by the gift

7 October 2025
Unprompted review
Rated 5 out of 5 stars

70th birthday Rose

I have ordered 3 times from English Roses and each order has been positive. All the plants have been beautiful. The recipients have been very pleased and still send me photos of them blooming.
The recent one was for a 70th birthday and late in the year for blooms but I’m sure it will be gorgeous like the previous ones I’ve purchased. Company keeps you informed every step of the way. Website is very simple to use.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed, ordered one as gift for 60th wedding anniversary in basket and one for us in normal pot for planting, both roses arrived packaged really well and secure. No buds due to the time of the year, but you can see that both plants are healthy and have been well looked after. Will definitely be looking to get more later, as prices not bad either and would recommend.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Roses in Memory of a dear cousin

I ordered by phone 4 lovely red Roses for the wife and family of my cousin who died recently in memory of him. My cousin’s wife was thrilled with them, They arrived on the day that I asked for and she will be able them to hand the other 3 roses to her children when they come to stay. I found ordering by phone very easy and the lady was most helpful even though they were just about to close.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

I gave English Rose For a Golden Wedding

I was given English Rose by my grandaughter at her wedding. beautiful well packaged and lots of buds and flowering nicely. I had to think of a suitable present for a golden wedding and immediately thought of you. Recipient highly delighted, arrived on time, good packaging. Will definitely use again.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Golden Anniversary rose.

The rose arrived exactly on time and was extremely well packaged. Because of the time of year it was cut back but I am sure next year when it blooms it will be gorgeous.

29 September 2025
Unprompted review

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