Englishroses Reviews 

242
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the official website is very straightforward and easy to navigate when selecting wonderful gifts. People are exceptionally delighted with the wonderfully healthy condition of the floral plants, which consistently arrive securely packaged and full of vibrant blooms. However, some people mentioned experiencing frustrating delivery delays or minor logistical hiccups with their scheduled shipments during transit. A few reviewers also noted occasional disappointing issues with damaged ceramic pots, root concerns, or unexpected imperfections upon opening the delivered boxes.

What people talk about most

Product

People report positive experiences with product, noting that the roses arrive healthy, beautiful, and full of... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the healthy and stunning... See more

Delivery service

Consumers find delivery service to be efficient, noting that items frequently arrive on time and as... See more

Order

Clients share positive opinions on order, noting that the overall process is straightforward and easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, efficient experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more

Company replied

Rated 5 out of 5 stars

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

242 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(242)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

I received a gift token from a friend…

I received a gift token from a friend to choose a rose for myself which was lovely. I could then choose a delivery day, and the rose arrived on that day. Looks like a lovely healthy specimen, looking forward to Spring to get it planted out.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

I needed a rose for a special birthday…

I needed a rose for a special birthday and fulfilled it by purchasing ~ It's a wonderful life.
The recipient was delighted with it and was particularly impressed with the packaging and advice that came with it.
I will definately use you again.

27 January 2026
Unprompted review
Rated 4 out of 5 stars

Golden Rose 50th Wedding Anniversary gift

We bought the Golden Rose as a 50th Anniversary gift for our friends in the wicker basket with the wooden heart and gift message, our friends were absolutely delighted,we would definitely use them again.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

First class service

We live in France and wanted to send a rose bush to a friend in England
The staff at English Roses were extremely helpful
The service and communication from start to finish was excellent
Highly recommended

26 January 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful, thoughtful gift

I bought a memorial rose for a friend that has just sadly lost her dog. The website was really easy to navigate, with excellent choice and reasonable prices & great options and choices for delivery. I would highly recommend

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Memory of sister

Was kept up to date about delivery. Wanted a beautiful orange rose in remembrance of my sister who sadly passed away three days before Christmas. Orange was her favorite colour. Was well packaged and very happy with rose

24 January 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful rose in memory of a lovely lady

I rang the company to ask their opinion on the rose I'd chosen in memory of a friend. Although it was very bear their closing time i was dealt with courteously and in a very friendly manner. The rose I chose was delivered to my friend's husband very speedily. He is delighted with it and how it was presented so I am delighted too.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Never Forgotten Gift Rose

Have recently received my ‘never forgotten gift’ rose in memory of my dear mum who sadly passed away in October. Cannot wait for the spring/summer when the rose will be in flower. Delivery was very quick and would recommend.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Special birthday rose

Absolutelty thrilled with this rose ,delivered in very strong sturdy packaging.
received for my husbands 90th birthday.
it was a complete surprise to him, he is delighted.
we both look forward to it flowering .

thank you. Highly reccomendable company /service

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Very special rose for very special person

I wanted a very special rose, for the husband of a very special person. I wanted it be bright, sunny and to be a constant reminder of his dear wife. I needed it to be delivered within a couple of days. Englishroses had an excellent selection of suitable roses and very fast, reliable delivery. I chose the “Forever in our hearts” rose with a long flowering period and beautiful orange/yellow flowers. It was delivered within the advised timescale with regular tracking updates. I hope this will be a beautiful reminder of his wife, the friend we have all lost.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Rose Plant Gift

I hace ordered a feq ti.es nowxans recepiants of Roses are always pleased with their gifts. Grea5 service and I am always updated on status of the order.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

A perfect gift for a sad occasion

I purchased a memory rose bush for a friend who had just lost her beloved dog. The gift arrived on time and packaged carefully to prevent any damage during transit. My friend absolutely loved the rose and it's a perfect gift for the sad circumstances Highly recommended.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Bought as a gift for my friends golden…

Bought as a gift for my friends golden wedding..it was delivered on time despite being over the Christmas period..I haven't seen the purchase personally as they live a long way from me but I have seen a photo.jt was delivered on excellent condition.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

It is always a little nerve wracking…

It is always a little nerve wracking ordering from so far away (Australia to UK) but everything went smoothly. My friend said the rose was beautiful. It was delivered when scheduled. I was kept up to date by both English Roses and DPD. In all I was totally relieved and happy. Thanks.

22 December 2025
Unprompted review

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