Englishroses Reviews 

247
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the plants, enthusiastically noting that the gorgeous rose bushes arrive exceptionally healthy, securely packaged in protective boxes, and completely full of promising blooms. Many people also find the online ordering process extremely straightforward and truly appreciate the reliable, fast delivery service provided for special occasions. However, some reviewers were not happy with unexpected delivery delays and occasional coordination hiccups encountered with the third-party shipping service. Consumers pointed out specific frustrating instances where parcels arrived significantly late, missed intended schedule windows, or experienced minor address complications during transit.

What people talk about most

Product

People report positive experiences with product, noting that the roses arrive healthy, beautiful, and full of... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the healthy and stunning... See more

Delivery service

Consumers find delivery service to be efficient, noting that items frequently arrive on time and as... See more

Order

Clients share positive opinions on order, noting that the overall process is straightforward and easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, efficient experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more

Company replied

Rated 5 out of 5 stars

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(247)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful, healthy looking rose. Quick delivery.

Quite expensive in willow basket but worth it for a special memory rose.
Lots of lovely shoots on a healthy looking stem.

16 March 2026
Unprompted review
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Reply from Englishroses

Hi Alison

Thank you for leaving us a review.
We are delighted to hear your rose is looking healthy.

English Roses

Rated 5 out of 5 stars

Rose came well packed the box was in…

Rose came well packed the box was in very good quality, robust and not damaged in anyway.
The rose itself is in lovely condition, as a gift it just perfect.

11 March 2026
Unprompted review
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Reply from Englishroses

Hi Linda, Thank you for the lovely review, we work hard on making sure our packaging is secure and efficient, we hope the rose blooms for may years to come.

English Roses

Rated 5 out of 5 stars

Great quality product

Great quality product, very well packaged! Super happy with my rose! The 2nd one I have purchased this month!!

2 March 2026
Unprompted review
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Reply from Englishroses

Hi Adele

Thank you for your 5 star review!
It is wonderful to hear how happy you are with your purchases.
We hope your spring and summer is full of blooms

English Roses

Rated 5 out of 5 stars

Fantastic Company

Fantastic website, wonderful variety to choose from. I picked a Ruby anniversary rose as a gift, it arrived in a secure, safe packaging. The rose looked super healthy and my sister looks forward to planting it in her garden. She was delighted with the wooden plaque and gift card and bag too. Very impressed by this company.

7 March 2026
Unprompted review
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Reply from Englishroses

Thank you for your wonderful comments Sharon, We are so happy your sister is pleased, hoping she gets lots of fantastic blooms for years to come.

English Roses

Rated 5 out of 5 stars

Beautiful 70th Birthday Rose…

I purchased a beautiful 70th birthday rose as a gift for a close relative.
The online ordering process was straightforward & I was able to select a delivery date that was close to her birthday and convenient for me.
The rose arrived well packed and secure within a strong box with clear instructions on the outside as to how to unpack & look after the plant. The bush had a good shape & looked very healthy with the leaves just beginning to appear.
I was pleased to see that my relative would be able to view pictures of the rose in full bloom by scanning the QR code provided on the enclosed leaflet.
She was delighted with this gift, has planted it in the back garden and is looking forward to when it flowers.

26 February 2026
Unprompted review
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Reply from Englishroses

Hi Susan

Thank you for your delightful review.
We are pleased to hear how easy you found our ordering process.
And we are glad to hear that the rose has been received very well by your friend aswell.
We hope the rose blooms for many years to come

English Roses

Rated 5 out of 5 stars

Rose arrived well packed and on time

Rose arrived well packed and on time. Have planted in garden and so far it's looking good. Hopefully, time will tell on it's progress.

10 March 2026
Unprompted review
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Reply from Englishroses

Thank you Jean, we aim to make our packaging as efficient as possible, hoping you get years of wonderful blooms.

English Roses

Rated 5 out of 5 stars

A Rose with a name

It was easy to make the order and give both the details as the delivery details as were different from the purchase . You kept me informed as to the exact time the item would arrive so I could let the recipient know when to expect it . It arrived exactly at that time . The item itself is a rose and is now ready to plant in memory of a person who died who had the same name as the rose . Being able to find roses with names you need is a great 5 star service too. Thank you - I will definitely use you again . H C

2 March 2026
Unprompted review
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Reply from Englishroses

Hi Helen

Thank you for such a lovely review.
We are delighted that you came across our selection of Named roses. They can add such sentimental value especially as a memorial.
We hope the rose blooms for years to come

English Roses

Rated 5 out of 5 stars

Wonderfully packaged and protected

Wonderfully packaged and protected. Rose is in perfect condition to gift, the bag makes it look extra special.

4 March 2026
Unprompted review
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Reply from Englishroses

Hi Emma, Thank you, the bags do make it extra special, I hope the rose blooms for many years to come.

English Roses

Rated 5 out of 5 stars

It is our 4th rose

It is our 4th rose. They are beautiful . Delivered in days, Great packaging , i have sent 1 to my friend who recently lost her mum she loved it. Everytime the roses come out i think of my dad . Thank you excellant service

26 February 2026
Unprompted review
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Reply from Englishroses

Hi Karen

Thank you for your review.
We are always happy to hear our returning customers say such lovely things.
We hope all your roses are full of blooms this spring and summer.

English Roses

Rated 5 out of 5 stars

Dog memorial rose

Very happy with the rose great condition speedy delivery packed well

24 February 2026
Unprompted review
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Reply from Englishroses

Hi
Thank you for your 5 star review.
We are very happy to hear your rose was delivered promptly.
We hope you enjoy your rose

English Roses

Rated 5 out of 5 stars

Ease of use is always a plus

Ease of use is always a plus. It seems to be a quality product which in turn should provide years of visual enjoyment.
Thank you. X

25 February 2026
Unprompted review
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Reply from Englishroses

Hi Paul, Thank you for lovely comment, we pride ourselves on producing quality roses, hoping you get years of fabulous blooms

English Roses

Rated 5 out of 5 stars

special 80th birthday gift

I ordered this beautiful rose for my sister in laws 80th birthday the rose was securly packed and delivered in lovely condition .
she was absolutley delighted

24 February 2026
Unprompted review
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Reply from Englishroses

Hi Elaine

Thank you for your lovely review.
We are so pleased to hear your sister in law was delighted with her rose.
We hope it blooms for many years.

English Roses

Rated 5 out of 5 stars

…Great customer service

Easy to order,kept informed about delivery .I was txt to say the rose had been delivered,very impressed.The rose looked healthy and my sister was very pleased with her present

23 February 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Sarah

Thank you for your review.
We are happy to hear you were kept updated with your delivery, its a very important part of our service.
Enjoy your rose!

English roses

Rated 5 out of 5 stars

Belle de Jour 60th Birthday

Purchased in a pot as a 60th Birthday gift for a close friend who loves her garden.
Rose delivered on time, in excellent condition, securely packaged and with clear instructions.
First class service from start to finish.

20 February 2026
Unprompted review
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Reply from Englishroses

Hi Jules, were glad you're happy with our packaging and instructions, we work hard to make everything efficient, We hope your roses have first class blooms

English Roses

Rated 5 out of 5 stars

90th Birthday Rose

Hiya

The rose was delivered and as packed really well. Great customer service and easy to order.

Mum loved it thank you

19 February 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Sally

Thank you for leaving us a review, its great to hear you were happy with our customer service!
We hope your spring and summer is full of blooms.

English Roses

Rated 5 out of 5 stars

Really impressed with the quality

Really impressed with the quality
of the rose I purchased for a friend's birthday.
Beautifully packaged/wrapped and excellent customer service.
Highly recommend and will use again.

18 February 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Jacqueline,
Thank you so much for your lovely review.
We are happy to hear you were impressed with our packaging. We take great pride in our quality.
We hope you enjoy your rose for years to come.
English Roses

Rated 5 out of 5 stars

A friend recommended this website to…

A friend recommended this website to me, and I’ve since purchased several roses as gifts. I’ve never been disappointed — the quality and service are always excellent!

16 February 2026
Unprompted review
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Reply from Englishroses

Thank you Donna, we appreciate your lovely comments and are glad you are happy with the service. We hope your roses bloom for years to come.

English Roses

Rated 5 out of 5 stars

Excellent company

Easy to order
Fast delivery
Well packaged
Rose looks in great condition
Can’t wait for it to bloom
Excellent service, will definitely use again

16 February 2026
Unprompted review
Rated 4 out of 5 stars

Good

Good website. Great range. Reasonable price.

The first photos are all in bloom. The actual bush is sent without bloom. When ordering I wrote to leave the rose in the front porch if out. The delivery company were not aware of this, so I had to tell them too.

12 February 2026
Unprompted review

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