What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more
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Quite expensive in willow basket but worth it for a special memory rose.
Lots of lovely shoots on a healthy looking stem.

Reply from Englishroses
Rose came well packed the box was in very good quality, robust and not damaged in anyway.
The rose itself is in lovely condition, as a gift it just perfect.

Reply from Englishroses
Great quality product, very well packaged! Super happy with my rose! The 2nd one I have purchased this month!!

Reply from Englishroses
Fantastic website, wonderful variety to choose from. I picked a Ruby anniversary rose as a gift, it arrived in a secure, safe packaging. The rose looked super healthy and my sister looks forward to planting it in her garden. She was delighted with the wooden plaque and gift card and bag too. Very impressed by this company.

Reply from Englishroses
I purchased a beautiful 70th birthday rose as a gift for a close relative.
The online ordering process was straightforward & I was able to select a delivery date that was close to her birthday and convenient for me.
The rose arrived well packed and secure within a strong box with clear instructions on the outside as to how to unpack & look after the plant. The bush had a good shape & looked very healthy with the leaves just beginning to appear.
I was pleased to see that my relative would be able to view pictures of the rose in full bloom by scanning the QR code provided on the enclosed leaflet.
She was delighted with this gift, has planted it in the back garden and is looking forward to when it flowers.

Reply from Englishroses
Rose arrived well packed and on time. Have planted in garden and so far it's looking good. Hopefully, time will tell on it's progress.

Reply from Englishroses
It was easy to make the order and give both the details as the delivery details as were different from the purchase . You kept me informed as to the exact time the item would arrive so I could let the recipient know when to expect it . It arrived exactly at that time . The item itself is a rose and is now ready to plant in memory of a person who died who had the same name as the rose . Being able to find roses with names you need is a great 5 star service too. Thank you - I will definitely use you again . H C

Reply from Englishroses
Wonderfully packaged and protected. Rose is in perfect condition to gift, the bag makes it look extra special.

Reply from Englishroses
It is our 4th rose. They are beautiful . Delivered in days, Great packaging , i have sent 1 to my friend who recently lost her mum she loved it. Everytime the roses come out i think of my dad . Thank you excellant service

Reply from Englishroses
Very happy with the rose great condition speedy delivery packed well

Reply from Englishroses
Ease of use is always a plus. It seems to be a quality product which in turn should provide years of visual enjoyment.
Thank you. X

Reply from Englishroses
I ordered this beautiful rose for my sister in laws 80th birthday the rose was securly packed and delivered in lovely condition .
she was absolutley delighted

Reply from Englishroses
Easy to order,kept informed about delivery .I was txt to say the rose had been delivered,very impressed.The rose looked healthy and my sister was very pleased with her present

Reply from Englishroses
Purchased in a pot as a 60th Birthday gift for a close friend who loves her garden.
Rose delivered on time, in excellent condition, securely packaged and with clear instructions.
First class service from start to finish.

Reply from Englishroses
Hiya
The rose was delivered and as packed really well. Great customer service and easy to order.
Mum loved it thank you

Reply from Englishroses
Really impressed with the quality
of the rose I purchased for a friend's birthday.
Beautifully packaged/wrapped and excellent customer service.
Highly recommend and will use again.

Reply from Englishroses
A friend recommended this website to me, and I’ve since purchased several roses as gifts. I’ve never been disappointed — the quality and service are always excellent!

Reply from Englishroses
Easy to order
Fast delivery
Well packaged
Rose looks in great condition
Can’t wait for it to bloom
Excellent service, will definitely use again
Good website. Great range. Reasonable price.
The first photos are all in bloom. The actual bush is sent without bloom. When ordering I wrote to leave the rose in the front porch if out. The delivery company were not aware of this, so I had to tell them too.
Bought a rose for my Wife and it was very easy to do online, it came really well packaged and in very good condition. All the paperwork was useful and the gift card intact
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