Englishroses Reviews 

242
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the official website is very straightforward and easy to navigate when selecting wonderful gifts. People are exceptionally delighted with the wonderfully healthy condition of the floral plants, which consistently arrive securely packaged and full of vibrant blooms. However, some people mentioned experiencing frustrating delivery delays or minor logistical hiccups with their scheduled shipments during transit. A few reviewers also noted occasional disappointing issues with damaged ceramic pots, root concerns, or unexpected imperfections upon opening the delivered boxes.

What people talk about most

Product

People report positive experiences with product, noting that the roses arrive healthy, beautiful, and full of... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the healthy and stunning... See more

Delivery service

Consumers find delivery service to be efficient, noting that items frequently arrive on time and as... See more

Order

Clients share positive opinions on order, noting that the overall process is straightforward and easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, efficient experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more

Company replied

Rated 5 out of 5 stars

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

242 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(242)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Birthday Rose

The 80th Birthday Rose came well packed and in very good condition it was very easy to order, came on the day requested I've bought from them before and will certainly buy again.

23 March 2026
Unprompted review
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Reply from Englishroses

Thak you Dorothy for the lovely review.

We work hard on making sure our packaging is secure and efficient.We are pleased to hear your rose arrived on time and in great condition.
We hope you enjoy the blooms.

English Roses

Rated 5 out of 5 stars

The beautiful rose plant arrived…

The beautiful rose plant arrived perfectly packaged and on time. It is a golden wedding present for my brother and his wife and they are delighted with it. We look forward to seeing the lovely yellow blooms later in the year.

28 March 2026
Unprompted review
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Reply from Englishroses

Hi Heather, thank you for the 5 stars, we work hard on making sure our packaging is secure and efficient. We are delighted to hear your brother and wife are pleased with the rose, hoping for years of blooms.

English Roses

Rated 5 out of 5 stars

English roses

I've bought several rose bushes, some in wicker baskets (amazing!) And some in canvas bags...every recipient has been highly delighted and all the bushes are blossoming literally! Excellent customer service and quality plants and accessories, whats not to love? X

28 March 2026
Unprompted review
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Reply from Englishroses

Thank you Christine for such a lovely review. Were so glad you and the recipients are happy with your purchases and have many years of blooms.

English Roses

Rated 5 out of 5 stars

Fab at 60’ rose

Bought a ‘Fab at 60’ rose for my friend, it arrived on the day and was packaged beautifully.

23 March 2026
Unprompted review
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Reply from Englishroses

Hi Sue,

Thank you for the 5 star review and we hope you enjoy your rose for many years to come

English Roses

Rated 5 out of 5 stars

This company were absolutely great from…

This company were absolutely great from start to finish. The rose bush we ordered was extremely well packaged and protected . The rose bush is very healthy and a good size . We are very happy with everything.

20 March 2026
Unprompted review
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Reply from Englishroses

Thank you for your lovely review Heather, we work hard on making sure our packaging is secure and efficient. We are delighted to hear your rose is looking healthy.

English Roses

Rated 5 out of 5 stars

A lovely gift for a special occasion!

My friend was delighted to receive her well packaged 70th birthday rose. We are looking forward to seeing it in bloom!
Great service from ordering to delivery. Good communication along the way
Highly recommended.

23 March 2026
Unprompted review
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Reply from Englishroses

Hi Sarah

Thank you for taking the time to leave us a review.
We are happy to hear your friend was delighted with her gift.
We hope the blooms arrive soon and for years to come

English Roses

Rated 5 out of 5 stars

The beautiful 🌹 rose arrived safely

The beautiful 🌹 rose arrived on the arranged date, was well packed and in excellent condition. The courier left it in arranged safe place and the recipient was delighted with it.

19 March 2026
Unprompted review
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Reply from Englishroses

Hi Gillian

Thank you for leaving us a 5 star review.
We are pleased to hear your rose arrived on time and in great condition.
We hope you enjoy the blooms

English Roses

Rated 5 out of 5 stars

Fabulous x made a sad experience easy

Beautiful rose and customer service was brilliant. Ordered a rose for a friend who had just lost her twin sister in difficult circumstances, the rose for Julia was the perfect gift and the company made it very easy to place order and ensure everything was perfect

19 March 2026
Unprompted review
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Reply from Englishroses

Hi Andrea,

Thank you so much for your lovely review.
We are so happy to hear you found the perfect gift for your friend.
We hope it blooms for years to come

English Roses

Rated 5 out of 5 stars

Beautiful roses and fabulous service

I used English roses to deliver a beautiful rose to my parents for their diamond wedding anniversary. They had an extensive range to choose from and I was able to chose when they were delivered. I was kept up to date on the delivery status and all went to plan. My parents were delighted and I will definitely buy again.

19 March 2026
Unprompted review
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Reply from Englishroses

Thank you Clair for the 5 star review. Were so happy that you enjoyed your experience with us and I hope your parents get to enjoy their rose for many blooms.

English Roses

Rated 5 out of 5 stars

Memorial Rose

I purchased the Memorial Rose planted in a beautiful large willow basket for my friend, who's sister had passed away.
He was absolutely delighted with it.
It arrived safe and sound; boxed up and in perfect condition.

19 March 2026
Unprompted review
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Reply from Englishroses

HI Elspeth

Thank you for the 5 stars!
It is lovely to hear how happy you are with your purchase. We hope your friend can enjoy bloom for years to come.

English Roses

Rated 5 out of 5 stars

Beautiful rose

This company are amazing. It was easy to order the rose, was delivered on time and was so good.

20 March 2026
Unprompted review
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Reply from Englishroses

Hi,

Thank you for the lovely review, We hope you get lots of blooms.

English Roses

Rated 5 out of 5 stars

Definitely would buy from again

Ordered a gift for a friends milestone birthday.. couldn’t be happier, it was easy to order, came quickly with info to help care for it. I excellent healthy plant… can’t wait for it to flower now

18 March 2026
Unprompted review
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Reply from Englishroses

Hi Clair
Thank you for your 5 star review!
It is lovely to hear how happy you are with your purchases.
We hope spring and summer is full of blooms

English Roses

Rated 5 out of 5 stars

A special birthday

The rose bush I selected was for a special birthday for my cousin. The delivery happened as scheduled and she was delighted with the quality and good health of the Bush. I look forward tonseeing it when I visit in the summer!

11 March 2026
Unprompted review
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Reply from Englishroses

Hi Barbara

Thank you for leaving us a lovely review.
We hope when you visit in the summer it is full of many blooms that will continue for years to come

English Roses

Rated 5 out of 5 stars

I purchased a rose for a friend and it…

I purchased a rose for a friend and it was delivered and packaged beautifully. She was very impressed with the condition of the rose and everything that accompanied it. Outstanding item and customer service. Thank you.

16 March 2026
Unprompted review
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Reply from Englishroses

Hi Sheila

Thank you for such a fabulous review.
We are delighted to hear how happy your friend is with their rose.
We hope it blooms for many springs and summers to come

English Roses

Rated 5 out of 5 stars

Excellent service cant fault it…

Excellent service cant fault it whatsoever 👍

14 March 2026
Unprompted review
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Reply from Englishroses

Thank you so much Sandra, We hope your rose has fabulous blooms for years to come

English Roses

Rated 5 out of 5 stars

Beautiful, healthy looking rose. Quick delivery.

Quite expensive in willow basket but worth it for a special memory rose.
Lots of lovely shoots on a healthy looking stem.

16 March 2026
Unprompted review
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Reply from Englishroses

Hi Alison

Thank you for leaving us a review.
We are delighted to hear your rose is looking healthy.

English Roses

Rated 5 out of 5 stars

Rose came well packed the box was in…

Rose came well packed the box was in very good quality, robust and not damaged in anyway.
The rose itself is in lovely condition, as a gift it just perfect.

11 March 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Linda, Thank you for the lovely review, we work hard on making sure our packaging is secure and efficient, we hope the rose blooms for may years to come.

English Roses

Rated 5 out of 5 stars

Great quality product

Great quality product, very well packaged! Super happy with my rose! The 2nd one I have purchased this month!!

2 March 2026
Unprompted review
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Reply from Englishroses

Hi Adele

Thank you for your 5 star review!
It is wonderful to hear how happy you are with your purchases.
We hope your spring and summer is full of blooms

English Roses

Rated 5 out of 5 stars

Fantastic Company

Fantastic website, wonderful variety to choose from. I picked a Ruby anniversary rose as a gift, it arrived in a secure, safe packaging. The rose looked super healthy and my sister looks forward to planting it in her garden. She was delighted with the wooden plaque and gift card and bag too. Very impressed by this company.

7 March 2026
Unprompted review
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Reply from Englishroses

Thank you for your wonderful comments Sharon, We are so happy your sister is pleased, hoping she gets lots of fantastic blooms for years to come.

English Roses

Rated 5 out of 5 stars

Beautiful 70th Birthday Rose…

I purchased a beautiful 70th birthday rose as a gift for a close relative.
The online ordering process was straightforward & I was able to select a delivery date that was close to her birthday and convenient for me.
The rose arrived well packed and secure within a strong box with clear instructions on the outside as to how to unpack & look after the plant. The bush had a good shape & looked very healthy with the leaves just beginning to appear.
I was pleased to see that my relative would be able to view pictures of the rose in full bloom by scanning the QR code provided on the enclosed leaflet.
She was delighted with this gift, has planted it in the back garden and is looking forward to when it flowers.

26 February 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Susan

Thank you for your delightful review.
We are pleased to hear how easy you found our ordering process.
And we are glad to hear that the rose has been received very well by your friend aswell.
We hope the rose blooms for many years to come

English Roses

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