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Review summary

Created with AI, based on recent reviews

Looking at 597 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their quality and authenticity, often highlighting the competitive pricing. Many people appreciate the efficient delivery service, noting that items arrive promptly and well-packaged. The overall service is frequently described as excellent, with consumers finding the website easy to navigate and the purchasing process smooth. However, some customers experienced issues with their orders, including longer than expected delivery times or problems with product performance, such as weak scents or defective items. A few people also mentioned difficulties with the ordering process itself, such as the website blocking larger orders or a lack of proper invoicing.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their high quality, authenticity,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the swift and fast delivery, with... See more

Order

Reviewers mention ambiguous feedback about order. While some customers praise the quick turnaround from... See more

Price

Customers had positive experiences with price, often highlighting the superb and competitive pricing, with... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The orders take so long to be attended to and also delivered take so long to get to us. If an item is out of stock instead of telling the customer immediately it's us the customers to contact the comp... See more

Rated 4 out of 5 stars

I'm a repeat customer of Emirates Oud. Their perfumes are genuine and very well priced. All of my previous order experience have been 5 stars. But this one, they accepted my payment and one of... See more

Rated 4 out of 5 stars

The site was easy to navigate and I was pleasantly surprised how many fragrances there was on there. My only issue was with the delivery which took longer than expected. And I had to contact them to g... See more

Rated 5 out of 5 stars

I had a very positive experience with Emirates Oud. The prices are genuinely competitive, especially considering the quality of the products offered. Everything arrived well‑packed, secure, and clearl... See more


Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

Written by the company

Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.


Contact info

4.1

Great

TrustScore 4 out of 5

793 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic Arabian Perfumes!

Fantastic Arabian Perfumes!
Emirates Oud delivers amazing quality at a great price. The fragrances are rich, authentic, and long-lasting with beautiful oud notes that last all day.
The scents feel luxurious and sophisticated – perfect for daily wear or special occasions. Packaging is premium and customer service is excellent.
I’m already on my second order. Highly recommended for anyone who loves real Arabian fragrances!
10/10

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Discounter in the UK

I've reviewed multiple times from Emirates Oud; they always have amazing delivery times and authentic perfumes. Customer service is on point; I have reached out multiple times, and every response was quick and helpful. Definitely recommend for perfume lovers in the UK.

6 April 2026
Unprompted review
Rated 4 out of 5 stars

Great selection!

Great selection and authentic products. I did a big order and one item was missing but they sent a replacement pretty quickly which I was very grateful for! 4 stars instead of 5 because there are still quite a few products that I’ve been waiting for which have said “coming soon” for ages and also some perfumes that they just don’t sell. Hopefully they will in future🤞🏽

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Customer service literally said they don't sell unsealed product and for that reason they are not going to allow a return because I opened the box, bear in mind that one of their product were unsealed. I dont appreciate service like that. Definitely will never buy again and would not recommend family and friend

22 March 2026
Rated 5 out of 5 stars

I received a perfect service

I received a perfect service, I loved my order, not to mention the fast delivery. Also,thank you for the added samples.I will definitely recommend Emirate Oud. I will be back again.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not recommend ❌️

Unpleasant experience and would not recommend, ordered a fragrance well over a week ago and did not receive any further news besides the order confirmation. I had to contact them by email (website form does not work) and they responded fairly quickly stating that my fragrance is out of stock which shocked me as it did not show this anywhere. Only alright thing was the customer service and the provision of a full refund (deservedly) in appropriate time.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Purchased Nyla perfume

Purchased Nyla perfume, had seen it on other platforms but Emirates Oud were the best deal I had seen, quick delivery very happy with my purchase already have my eye on some other perfumes will be ordering soon.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Good prices, good products

Local shop to me, so I can pick up in person which saves on the delivery cost, which is a nice option. But anyway, prices are very reasonable compared to other online competitors. Having met the family who run this business, I liked their work ethic and morality.

20 March 2026
Unprompted review

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