dxbperfume.co.uk Reviews 2,040

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the amazing scents, long-lasting quality, and overall value. Many people appreciate the fast and well-packaged delivery, often receiving their orders within a few days. The service is frequently described as excellent, with consumers noting helpful staff and efficient communication throughout the ordering process. However, some customers also noted issues with delivery, with a few reporting not receiving their orders or experiencing significant delays. A small number of people were dissatisfied with the product's longevity, finding that the scent disappeared quickly, or with the authenticity of the fragrance. Additionally, a few reviewers received damaged products, such as broken atomizers.

What people talk about most

Product

Consumers generally express satisfaction with the products, particularly praising the beautiful, long-lasting... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast delivery times and good... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the quick delivery, with some receiving... See more

Based on these reviews

Rated 5 out of 5 stars

Reordered Ajmal perfume for myself, daughter, daughter-in-law. We all love this scent. Everyone comments and asks us what perfume are you wearing? Never had so many comments on smelling so good, even... See more

Company replied

Rated 5 out of 5 stars

Afnan perfumes from DXB are honestly unmatched. Long-lasting, rich, and smell expensive without trying too hard. One spray and it stays all day — always gets compliments. Once you try it, there’s no... See more

Company replied

Rated 5 out of 5 stars

I was walking past Merry Hill Shopping Centre with my sister when we stopped because of a beautiful fragrance. We were served by Sanna, who was absolutely amazing and so lovely. She went above and bey... See more

Company replied

Rated 5 out of 5 stars

Very easy to use and understand website. Delivery was very quick and well packaged. Kept informed of its transit through out. Fragrances purchased are brand new, boxed with cellophaneand smell fabu... See more

Company replied


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

About dxbperfume.co.uk

Written by the company

At DXB Perfume, we are dedicated to providing our customers with an exceptional fragrance shopping experience that combines luxury, authenticity, and outstanding customer service. With a deep appreciation for the rich heritage of Arabian perfumery, we curate a diverse collection of scents that capture the essence of elegance, tradition, and opulence.

We take pride in our commitment to quality, ensuring that every fragrance we offer is carefully selected from renowned Arabian perfume houses known for their craftsmanship and legacy. Our collection features a captivating range of perfumes, from delicate florals to exquisite ouds, allowing our customers to discover scents that resonate with their unique personalities and preferences.

At DXB Perfume, we prioritize customer satisfaction above all else. Our knowledgeable team is passionate about fragrances and is always ready to assist our customers with personalized recommendations, product inquiries, and order assistance. We strive to make every interaction with our customers a memorable one, ensuring that they feel valued and supported throughout their fragrance journey.

We believe in transparency and authenticity, which is why we have partnered with Trustpilot to gather genuine customer reviews. These reviews provide valuable insights and feedback, helping us to continuously improve our products and services.

Join us on a fragrant adventure at DXB Perfume and experience the magic of Arabian perfumery. Discover luxurious scents, immerse yourself in the world of fragrance, and trust in our commitment to excellence. Your satisfaction is our utmost priority, and we are honoured to be your trusted source for exquisite Arabian perfumes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Peak

Really great company, update at every step and the products are great!

14 April 2026
Rated 2 out of 5 stars

Damaged case on arrival

The case that the perfume came in was cracked on arrival. Now I don’t know if this happened in transit or whether it was already like that when it at the warehouse. So I marked it down 3 starts because I don’t appreciate the damaged product. But otherwise the perfume smells DIVINEEEE and lasts forever😌

13 April 2026
dxbperfume.co.uk logo

Reply from dxbperfume.co.uk

Dear Lizzy,

Thank you for letting us know. We're sorry to hear your order didn't arrive in perfect condition, This is not the standard we hold ourselves to. Our Customer Service team will be reaching out to you at the soonest to resolve this.

Best regards,
The DXB Perfume Team

Rated 5 out of 5 stars

Beautiful fragrances, superb design & packaging, fabulous price !

This was the 2nd time (bought 3 bottles this time)
ive purchased from this website, the perfumes / fragrances are beautiful, long lasting, the bottles are gorgeous, beautifully designed

The package was delivered well, kept informed on tracking

Not disappointed at all, i will certainly be back to purchase more

Great as a gift or for myself

10 April 2026

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