Eddie Wright Car Supermarket Reviews 2,244

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and efficient approach, and the user experience is consistently highlighted as smooth and easy. However, some people were dissatisfied with the product, reporting issues such as unroadworthy vehicles, electrical faults, and undisclosed problems after purchase. Additionally, some reviewers were not happy with customer service, mentioning poor communication, aggressive sales tactics, and a lack of support for resolving post-purchase issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers praising the helpfulness,... See more

Product

Consumers find product quality to be ambiguous. While many reviewers express satisfaction with their new... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process of buying... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise specific staff members for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mark made buying a car a very simple and easy experience. He explained all the processes in detail but without going overboard. He was very knowledgeable abd any questions we had were answered in fu... See more

Rated 5 out of 5 stars

We needed to buy an automatic as a first car and went to look at Eddie Wright. They have so mamy cars we asked the questikn and a sales man, Dave Burdett we extremely helpful, we settled on two cars,... See more

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more


Company details

  1. Used Car Dealer

Written by the company

Car Supermarket


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10 would recommend

Bought a car here, which ive collected today Mark Smith went above and beyond to make the deal happen. The new car looks great has being fully valeted and serviced including brake disks and pads which is a fantastic added touch. They gave a fair and reasonable price for my part exchange and helped with all aspects of the swap. 10/10 would recommend extremely happy with all aspects of the service.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service from David Burdett at Eddie Wrights

I was dealing with David Burdett and he just made the whole process from start to finish really easy. Nothing was a hassle. Everything was clearly explained and he was really friendly. The car I bought was well priced and was exactly as described on the website when I collected it. I honestly can’t fault the service I received.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick and smooth purchase

Purchased a car recently which was a quick and smooth process from finding a car i liked online to test driving it the next day. Lewis Bye was a lovely salesman throughout the whole process. Highly recommend.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly efficient service …

Lewis Bye looked after us in a friendly and efficient way. He was not pushy but answered all our questions very patiently. He approached the sale in a customer focused manner and gave us all the information we needed. We would highly recommend Eddie Wright.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Dave Burdett helped us to buy our first…

Dave Burdett helped us to buy our first car! He was so knowledgeable about the car and helped us every step of the way. He was really kind and so easy to talk to. If we ever need a new car again, we are coming straight back to Dave!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Dynamic Duo - Gary & Liam

We visited Eddie wrights and had the absolute pleasure of having Gary support us. Gary put us at ease from the very beginning, his sheer professionalism and knowledge helped us decide on our beautiful car! Unlike sales people we have dealt with in the past, there was no pushiness or spiels. We were given honest advice and was encouraged to find the vehicle best for us and our family…. And we found it! Nothing was too much effort for Gary - if you are visiting here track him down!
Also a massive shout out to Liam in the finance department .. nothing was too much trouble!
Thanks for everything guys!!! Mike & Mel.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Dave Burdett.

Dave Burdett.. thank you for my 3rd purchase from you and 4th from Eddie Wrights. Your knowledge on everything on the cars to the warranty is excellent and it's a pleasure to purchase from you again. The warranty is peace of mind and previously needed when 10 months down the line I had to have the turbo and then new engine. This was all done without any hassle or complications. This is why I would recommend buying from you and Eddie Wrights and taking out warranty for extra peace of mind. I will always deal with Dave Burdett as a returning very happy customer.

27 February 2026
Unprompted review

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