Mark made buying a car a very simple and easy experience. He explained all the processes in detail but without going overboard. He was very knowledgeable abd any questions we had were answered in fu... See more
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Company details
Written by the company
Car Supermarket
Contact info
Warren Road, DN15 6XH, Scunthorpe, United Kingdom
- eddiewright.co.uk
Hasn’t replied to negative reviews
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Given a car with an electrical fault
I was allowed to leave with a car that had an electrical fault. I was told the replacement part would take 2-3 working days to arrive, it took 8 (12 days total). When I went back in to the branch to query why nobody had got in touch regarding the delay on the part, I was promised a phone call the next day with an update. This call never came. Eventually the fault was rectified, but only after a second electrical fault occured caused by the same faulty part. I had to return to the branch to get them to finally prioritising fixing the vehicle the next day. Overall a poor experience with what felt like zero empathy from the sales department when faults was reported. I honestly expected some priority as a customer allowed to leave with a faulty vehicle costing £21k.
Lewis been great all through the sale…
Lewis been great all through the sale of nissan juke couldn't fault dealer ship..
Brilliant customer service
Bought a new car from here today. Had to part ex my old car but had a very pleasant experience and drove away in the new car within the hour. Lewis was the salesman I dealt with, very nice chap!
Dave Burnett dealt with me very…
Dave Burnett dealt with me very helpful,would recommend
A great experience!
This is my second car purchased from Eddie wright and both times have been plain sailing. Mark, who I dealt with this time around, has gone over and beyond to make sure I was happy and made this experience very good. He was very honest and always in communication with me through out the whole process.
Would highly recommend these guys to anyone and will definitely be purchasing again from here!
Lovely experience
Lovely experience, mark was very helpful, straight forward and made the whole thing simple and easy
Was seen today by Dave Burdett in the…
Was seen today by Dave Burdett in the Scunthorpe branch,Great service, well looked after by Dave, everything made super simple, made to feel comfortable and confident in my purchase!
Friendly and helpful
Fab, friendly service and advice. No pressure, got the car I wanted with ease. Thank you Dave Burnett
Great
Just bought my new car from Eddie wright, dealt with a gentleman called Dave Burdett who made the process very quick easy and pain free for me. Thankyou very much and I’m very excited
Lewis
The car sales man Lewis, made the experience very smooth, did exactly what I asked for. Explained everything very well. Very welcoming, knows how to match his audience, very good banta made the experience so much better!
Would recommend
First time buying here. Really please with purchase and PX. Lewis was really knowledgeable and helped at every step of the way. Would recommend 100% Thankyou
Excellent service from Dave Burdett
Excellent service from Dave Burdett. Return customer
Mark Smith was very welcoming and very…
Mark Smith was very welcoming and very professional and a really nice guy. We think he is a great ambassador for the company. The car is brilliant, presented in pristine condition and we are over the moon with the car and the company. The down side was we had a 200 mile journey home that's how good they are.
Had a brilliant experience very…
Had a brilliant experience very straight forward. We dealt with Dave Burnett and he was very informative and helpful. Super happy with the service.
Exceptional service from start to finish.
Exceptional service! Lewis was amazing! He made us feel at ease, no pressure and answered any questions we had.
Would definately recommend this dealership so welcoming and helpful.
Thank you!
Great customer service
Mark has made the whole process easy and enjoyable. There was no pressure and lots of information. I would definitely recommend
Absolutely great experience buying a…
Absolutely great experience buying a car with Mark Smith, great salesman! Cheers
Excellent service provided by Mark.
Excellent service provided by Mark.
Made everything easy to understand and complete.
Went looking for new car and got great…
Went looking for new car and got great help from Lewis and ended up with a better car than I had gone for. Not pushy at all
Car valeted excellent
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