Ecomotive Reviews 

1,237
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 551 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery staff for being exceptionally friendly, polite, and professional during vehicle handovers. Reviewers highlight that drivers call in advance with accurate estimated times of arrival and always turn up punctually as agreed. Consumers consistently mention how helpful the team is when demonstrating all the key features of the new vehicles. Though some customers also noted that cars were nicely washed and polished prior to drop-off. People shared that these thoughtful touches made the entire buying process smooth and exceptionally pleasant from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting polite, professional, and punctual... See more

Delivery service

Customers had positive experiences with the delivery service, frequently highlighting exceptional... See more

Service

Customers consistently note positive experiences with service, highlighting prompt arrival times and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the smooth and stress-free... See more

Product

Clients share satisfaction on product delivery, highlighting smooth and on-time drop-offs directly to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had our new car delivered by Paul Fenwick. Paul called to advise his departure time and expected arrival time. Paul then sent a text message when he was half an hour away. Paul arrived right on time a... See more

Company replied

Rated 5 out of 5 stars

Joel Wafula delivered my Kia, it was an early handover, despite this he was bright, engaged, thorough, professional and most importantly patient. Tech really isnt my thing, yet he took the time and ca... See more

Company replied

Rated 5 out of 5 stars

Simon Row, called the evening before to let me know what time he would be coming, Happy to come a bit later so I could do the school run, delivered my new car at the time expected , very friendly, hel... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of meeting Kev Slater today. He dropped off my car nice and early, and messaged me 10 mins before he arrived. He even took time out over the weekend to advise me about drop off t... See more

Company replied


Company details

  1. Logistics Service

Written by the company

Established vehicle delivery company offering both driven and transported services to end users, dealer to dealer and demonstrator vehicle movement.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,237)

496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly Delivery Driver

Friendly Delivery Driver , Mark J took time to explain everything clearly & provided regular updates regarding ETA

14 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thanks Sean
Regards
Gerald

Rated 5 out of 5 stars

Simon Row

Simon Row, called the evening before to let me know what time he would be coming, Happy to come a bit later so I could do the school run, delivered my new car at the time expected , very friendly, helped me navigate the car, gave me some hints and tips. Very efficient and happy to help. Thank you

10 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Vicky,
Thank you for sharing you experience.
Regards
Gerald

Rated 5 out of 5 stars

Mark J

Mark J - excellent delivery and explanation of all functions

14 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Suzanne
Regards
Gerald

Rated 5 out of 5 stars

Very professional and helpful!

Just had a car delivered by Mandeep. It was a brilliant smooth experience. The advisor was very friendly, helpful and ensured I was comfortable with the vehicle and how it all worked. Very professional. Thank you so much for delivering my new car.

11 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Rajinder
Regards
Gerald

Rated 5 out of 5 stars

Ross was excellent

Ross was excellent. He phoned the day before to give me a time slot and arrived punctually as agreed. He was friendly and professional, ensuring that I was comfortable with operating the vehicle before he departed.

11 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Dean
Regards
Gerald

Rated 5 out of 5 stars

Gary delivered my new vehicle today

Gary delivered my new vehicle today. He kept me up to date on the delivery, was on time, and thoroughly professional from start to finish. Thanks Gary, 5 Stars 🌟

10 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Andy
Regards
Gerald

Rated 5 out of 5 stars

Josh arrived promptly provided plenty…

Josh arrived promptly provided plenty of notice on his arrival to allow time for me to ensure I was ready, he was friendly polite and professional, he explained the functions of the vehicle and allowed me time to check it myself too with no pressure felt to rush etc.
Highly recommend delivery through these means for any business looking to deliver vehicles.

9 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Mark
Regards
Gerald

Rated 5 out of 5 stars

Excellent delivery experience by the…

Excellent delivery experience by the very friendly and knowledgeable Paul H. Very polite, friendly, prompt and efficient.

7 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Jon,
Thank you for taking the time to share your experience.
Regards
Julian

Rated 5 out of 5 stars

Outstanding service

Outstanding service - great communication prior to delivery, which Rob maintained on the day.

Friendly, reliable & efficient.

Highly recommended, many thanks!!

2 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Mr D.E
Regards
Gerald

Rated 5 out of 5 stars

Fantastic delivery experience with Mike!

Mike delivered my new car and was absolutely lovely from start to finish. He contacted me several days before the delivery to introduce himself and confirm that he would be delivering my vehicle and then contacted me again on the morning of delivery to provide an estimated time of arrival. He was so friendly, chatty and helpful and was more than happy to answer any questions I had. As this was my first electric car and my first automatic, I really appreciated him taking the time to explain everything to me and making sure I felt comfortable before he left. He is a total credit to the company and made the whole delivery experience really positive 😊

1 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Shannon
Regards
Gerald

Rated 5 out of 5 stars

Mark J

Mark J. Excellent service. Delivered clean neat and safe. Shown over fully. Recommended. Thank you.

1 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you
Regards
Gerald

Rated 5 out of 5 stars

Fab experience with Simon

Fab experience with Simon - really polite, friendly and thorough. Couldn't be more pleased!

1 September 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Katie
Regards
Gerald

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