Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... See more
Company replied
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See what reviewers are saying
My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... See more
Company replied
I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... See more
Company replied
My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understan... See more
Company replied
Company details
Information provided by various external sources
At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.
Contact info
Eagle Building - E2, Daedalus Park, Daedalus Drive, PO13 9FX, Lee-on-the-Solent
- 01329 311451
- info@dsmedical.co.uk
- dsmedical.co.uk
4.8
Excellent
913 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Defib Pads
Ordering process easy, price for replacement pads competitive too.
Delivered on time and kept updated on progress .
Spot on .
3 May 2023
Reply from DS Medical
Thank you for your 5* review and that your defib pads arrived safely.
My amended review
The review I gave on 5/3/23 was totally incorrect. It did not apply to DS Medical ,, it applied to a purchase I had made from another company on the same day and I managed to muddle the two
I'm very sorry for my error and thank you for being so sympathetic towards me about this
I was extremely satisfied with your product and your service and I would recommend your company
With apologies
Thank you
Gretta White
5 March 2023
Unprompted review
Reply from DS Medical
Thank you for the updated review, and the recommendation.
Excellent product and price and service
Excellent product and price, prompt service. Eadt to deal with would recommend
24 April 2023
Unprompted review
Reply from DS Medical
Thank you for your 5* review
Reply from DS Medical
Thank you for your 5* review
Good company with excellent customer…
Good company with excellent customer service. Nothing too much trouble.
Efficient and professional
2 April 2023
Reply from DS Medical
Great to hear and thank you for your order & review
Reply from DS Medical
Thank you for the 5* review and that you liked your 5.11 Quantum Tems Pants
Really good prices and service
Good prices, website very easy to use, and fast informative shipping.
3 April 2023
Unprompted review
Reply from DS Medical
Thank you for your 5* review
Reply from DS Medical
Thank you for your 5* review
Reply from DS Medical
Thank you for your 5* review
Arrived on time and they seem good
Arrived on time and they seem good. Haven’t had to use them for a nose bleed yet but I think they will do the job as my dad can’t pinch hard enough
26 March 2023
Reply from DS Medical
Great to hear they arrived and you like them, thank you for the 5* review
Delivery was quick
Delivery was quick, but the shelf life of some of the goods were very poor.
2 March 2023
Reply from DS Medical
Thank you for bringing this issue to our attention. We're sorry to hear that the shelf life on one of our products received, had a short shelf life of 6 months, the other 5 products had expiry dates of 2025, 2026 & 2027.
We understand how frustrating this can be, and we want to make things right.
We had every intention of reducing the one product to reflect the short shelf of 6 months prior to your order, if you would like to contact us we can offer you a refund to reflect the difference.
Once again, we apologise for any inconvenience this may have caused and thank you for bringing it to our attention. We value your business and want to ensure that you're completely satisfied with our products and services.
Good prompt service and delivery of…
Good prompt service and delivery of goods and goods were good value for money thank you DS Medical
2 March 2023
Reply from DS Medical
Glad we met your expectation and look forward to providing you a 5* service again
Quick service.
Very quick service which can be very important with obtaing medical supplies. Thank you.
28 February 2023
Reply from DS Medical
Great to hear and thank you for the 5* review
Efficient service
I received my order very promptly which gave confidence in their service.
28 February 2023
Reply from DS Medical
Thank you for the 5* review and that your happy with your products
There was a bit of delay but still good…
There was a bit of delay but still good service!
6 February 2023
Reply from DS Medical
Thank you for 4 star review, we have checked why there may have been a delay and according to our couriers tracking system, there was an attempted delivery on the 03/02/2023 a day after your order
Purchased 20 items that i needed on…
Purchased 20 items that i needed on call off.
Ashley was super helpful & speedy at responding!
He managed to get everything to me in the time required & with a super good deal!
100% recommmend and will be using in the future.
6 February 2023
Unprompted review
Reply from DS Medical
WOW... 5 star review. Thank you for your custom and review, glad we could be of assistance.
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