Highly recommended. The team were very professional and helpful. I requested a quote and received a reply very quickly and once ordered our items arrived the next day. Ashley was extremely helpful, an... See more
Company replied
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See what reviewers are saying
My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... See more
Company replied
I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... See more
Company replied
Very professional. There was a small technical glitch when we used their website but they responded super-quickly with a personal and very detailed reply which completely addressed the issue. I was i... See more
Company replied
Company details
Information provided by various external sources
At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.
Contact info
Eagle Building - E2, Daedalus Park, Daedalus Drive, PO13 9FX, Lee-on-the-Solent
- 01329 311451
- info@dsmedical.co.uk
- dsmedical.co.uk
4.8
Excellent
921 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Highly recommended
Highly recommended. The team were very professional and helpful. I requested a quote and received a reply very quickly and once ordered our items arrived the next day. Ashley was extremely helpful, answering all my questions and ensuring our delviery was dealt with promptly. Would use again without any reservations.
22 October 2026
Unprompted review
Reply from DS Medical
Thank you for taking the time to leave such a lovely review and for recommending DS Medical. We're delighted to hear that you were happy with the service, from your initial enquiry through to next-day delivery.
I'll be sure to pass your kind comments on to Ashley. Providing helpful, responsive service is something we take pride in, so it's great to hear we delivered on this occasion.
We really appreciate your business and look forward to helping you again in the future.
The DS Medical Team
Reply from DS Medical
Thank you for your kind review! We're pleased to hear you were happy with our quick service. We really appreciate your feedback and look forward to helping you again in the future.
**The DS Medical Team**
Our parcel hasn’t been delivered as of…
Our parcel hasn’t been delivered as of today 05/10
I’ve contacted both dpd and Dc medical as dpd have stated there is a problem with item and paperwork .
30 September 2026
Reply from DS Medical
We’re sorry for the delay with your parcel and the inconvenience caused.
Following your contact with us yesterday (05/10), we identified and rectified the issue reported by DPD. Your parcel should now be delivered soon. Thank you for your patience.
Reply from DS Medical
Thank you for your review! We’re pleased you were happy with our service and look forward to helping you again.
Quick service and correct size sent
4 September 2026
Reply from DS Medical
Thank you for your review. We’re pleased your order arrived quickly and that the correct size was supplied. We appreciate your business and hope to assist you again.
I am Jersey-based
I am Jersey-based. Website automatically deducted VAT which is not applicable in the Channel Islands. Becoming more common, but still a rarity.
Seamless transaction. Happy customer. Thank you.
2 September 2026
Reply from DS Medical
Thank you for your review. We’re pleased our website correctly removed VAT for delivery to Jersey and that you found the whole transaction seamless. We really appreciate your order and hope to assist you again soon.
Great products with competitive…
Great products with competitive pricing.
Quick delivery.
28 August 2026
Reply from DS Medical
Thank you for your review. We’re pleased you were happy with our products, pricing and delivery service. We appreciate your business and look forward to helping you again.
Very professional
Very professional. There was a small technical glitch when we used their website but they responded super-quickly with a personal and very detailed reply which completely addressed the issue.
I was initially a little irritated but having received their lovely reply I would be delighted to order again.
2 September 2026
Unprompted review
Reply from DS Medical
Thank you for taking the time to leave this review. We’re sorry about the initial technical issue, but pleased that our team responded quickly and resolved everything for you. We really appreciate your understanding and look forward to helping you again.
Items bit more expensive than others…
Items bit more expensive than others but my experience good all round
3 August 2026
Reply from DS Medical
Thank you for your honest feedback. While we may not always be the cheapest, we aim to provide reliable products and a consistently good service. We’re pleased you had a positive experience and appreciate your custom.
Thank you for a very professional and…
Thank you for a very professional and speedy service.
31 July 2026
Reply from DS Medical
Thank you for your kind feedback. We’re pleased you were happy with our professional and speedy service, and we appreciate you taking the time to leave a review.
Excellent service as always
Excellent service as always. Easy to order with a super quick dispatch and delivery. Highly recommended
28 July 2026
Reply from DS Medical
Thank you for your continued custom and kind recommendation. We’re pleased you found ordering easy and that your order was dispatched and delivered promptly.
Belt was exactly what I needed
Belt was exactly what I needed, right size and price and was delivered promptly.. works fine
27 July 2026
Reply from DS Medical
Thank you for your review. We’re pleased the belt was exactly what you needed and that you were happy with the size, price and prompt delivery.
Good price,quick delivery and very good…
Good price,quick delivery and very good packaging.
27 July 2026
Reply from DS Medical
Thank you for your review. We’re pleased you were happy with the price, prompt delivery and packaging. We appreciate your custom.
goods delivered when promised
29 June 2026
Reply from DS Medical
Thank you for your kind review! We're delighted to hear your goods were delivered as promised. We really appreciate your support and look forward to serving you again.
Great Service
I found the website easy to order from and delivery was prompt. No stress. Would recommend.
30 June 2026
Reply from DS Medical
Thank you for your wonderful review! We're delighted to hear you found our website easy to use and that your order arrived promptly. It's great to know the whole process was stress-free. We really appreciate your recommendation and look forward to serving you again! 😊
Reply from DS Medical
Thank you for your great review! We're so pleased to hear you found exactly what you needed at a good price and that our delivery was quick. We really appreciate your feedback and look forward to serving you again! 😊
Fast Delivery
Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Will definitely use again.
26 June 2026
Reply from DS Medical
Thank you so much for your wonderful review! We're delighted your order arrived even sooner than expected and that you found our tracking updates helpful throughout the delivery. It's great to hear we exceeded your expectations, and we really appreciate your recommendation. We look forward to serving you again soon!
Reply from DS Medical
Thank you for your great feedback! We're so pleased to hear you found the ordering process easy and that your order arrived the very next day. We really appreciate your support and look forward to serving you again soon!
Great supplier of items for our first aid kits
The items ordered (foil blankets for our first aid kits) were shipped promptly and arrived well packaged.
3 June 2026
Reply from DS Medical
Thank you for your positive feedback. We're delighted to hear that your foil blankets arrived promptly and were well packaged. It's great to know the items met your needs for your first aid kits. We appreciate your support and look forward to serving you again in the future.
Reply from DS Medical
Thank you for your kind feedback. We're delighted to hear that you were pleased with both our quick delivery and our range of first aid equipment. We work hard to provide quality products and efficient service, so it's great to know we met your expectations. We look forward to serving you again in the future.
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