Many thanks to the Medical-Supermarket Sales/Finance/Admin teams, and in particular to Seb Z., Amanda F., Faisal K., just to name a few of the staff that have tremendously helped us with their su... See more
Company replied
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See what reviewers are saying
The team are excellent, nothing is too much trouble. If you cannot find something on their website they will always look to source it for you. Great range of quality products. The customer care is... See more
Company replied
We had a meeting with Seb on Thursday who explained everything to us in detail. We then put an order in on the same day which arrived on the Friday......WOW never had a service like it!! Keep up the g... See more
Company replied
Our health centre has been with Medical Supermarket for 8 years and to this day the service and quality of goods has been excellent. We have bought a plethora of goods from exam couches, fridges, to e... See more
Company replied
Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Supply Store
- Mobility Equipment Supplier
- Pharmaceutical Products Wholesaler
Written by the company
Launched in 2011, Medical Supermarket has quickly become an established online healthcare supplier specialising in GP Surgery and Care Home supplies. We believe that delivering quality products, services and solutions to our healthcare customers is an essential building block that will support our national health service and social care to continuously develop. Providing a tailored online account setup enables us to deliver an easy and reliable purchasing process that is centred around our customers and supported by our outstanding level of service and expert knowledge. Furthermore, as a trusted supplier we only partner with market leading medical manufacturers with a reputation that your patients, residents, nurses, carers and doctors can depend on. By visiting www.medical-supermarket.com, you can register for a free account giving you access to our entire range of healthcare supplies, services and discounts on medical supplies, furniture, equipment, cross infection control, PPE, stationery and pharmaceuticals.
Contact info
Unit 5 Farmborough Close, HP20 1DQ, Aylesbury, United Kingdom
- 02033016500
- help@medical-supermarket.com
- medical-supermarket.com
The team at MS consistently goes above…
The team at MS consistently goes above and beyond, offering excellent service and great prices.
29 January 2026
Unprompted review
Reply from Medical Supermarket
Thank you for your wonderful feedback Jennifer highlighting how happy you are with the service received from our dedicated Customer Care Team!
Reply from Medical Supermarket
Thank you for your kind words Susan! 😊 We're glad you found the online ordering process easy and that your delivery was quick.
All of the staff at MS always go that…
All of the staff at MS always go that extra mile. Fantastic service and competitive pricing.
24 February 2025
Reply from Medical Supermarket
Thank you for your wonderful review! We're thrilled to hear that you appreciate our service and competitive pricing. Our team at Medical Supermarket is always happy to go the extra mile for our valued customers. 😊
Items delivered on time and really good…
Items delivered on time and really good condition.
27 January 2025
Reply from Medical Supermarket
Hi Paula, thank you for your review, we are so pleased to heard about your positive experience with us! Thank you for taking the time to provide us with feedback! 😊
Excellent Service
Prompt deliveries. Great customer service with great value prices. Nothing is a problem for the Sales Team.
Thank you
26 November 2024
Reply from Medical Supermarket
Thank you for your 5 star review! We are so glad you have received such quick deliveries and a positive experience with the team, we are always happy to help 😊
Always has the stock I need
Always has the stock I need. Delivery is quick and the staff are extremely helpful
25 November 2024
Reply from Medical Supermarket
Thank you for your 5* review! We are so pleased to hear you have had a positive experience with us :-)
Reply from Medical Supermarket
Thank you so much for your 5* review Linda!
Excellent service
Excellent service. Speedy delivery, usually next day.
Superb after sales service. Can't fault them at all
10 October 2024
Unprompted review
Reply from Medical Supermarket
Thank you so much for your kind words Helen! We're thrilled to hear that you're happy with our service and speedy delivery. Providing top-notch after-sales support is something we take pride in, so it's great to know that it made a difference for you.
I cant speak more highly of this…
I cant speak more highly of this company. The staff that answer the calls are quick and super friendly. Deliveries are fast and reliable. if I have a query its dealt with immediately. I would definitely recommend them to any company.
2 October 2024
Unprompted review
Reply from Medical Supermarket
Thank you so much for your kind words! We're delighted to hear that our team's friendliness and efficiency have made such a positive impression. It's great to know our fast and reliable deliveries, as well as our prompt handling of queries, have met your expectations. Your recommendation means a lot to us, and we're always here whenever you need us!
Great help from admin and a very prompt…
Great help from admin and a very prompt delivery. Highly recommended.
24 September 2024
Reply from Medical Supermarket
Thank you for your 5* review and feedback Colin, appreciate you taking the time!
Query on orders
If I have any problem with the order, its dealt with efficient and always prompt to solve queries. They are also approachable and supportive.
9 August 2024
Unprompted review
Reply from Medical Supermarket
Thank you for your review Maria, glad to know that our Customer Loyalty Team are always on hand to help!
Reply from Medical Supermarket
Thanks for your review Janet, glad that ordering is easy with Medical Supermarket and we can off the support you need!
Seb was brilliant
Seb was brilliant! thanks so much for supoorting me and my practice.
6 September 2024
Unprompted review
Reply from Medical Supermarket
Thank you so much for your feedback Naomi, pleased to hear that Seb was able to help you and the surgery!
GREAT COMPANY. HIGHLY RECOMMEND THEM
What a great company, very polite, helpful and attentive. if we have an issue they go out of their way to sort the problem out and we always get it resolved.
I highly recommend them...
18 September 2024
Unprompted review
Reply from Medical Supermarket
Thank you for your wonderful feedback Donna! We're so glad to hear that you've had such a positive experience with our team. We're always here to help! 😊
Reply from Medical Supermarket
Thank you for your 5* review Karen!
Awesome experience shopping here!
Many thanks to the Medical-Supermarket Sales/Finance/Admin teams, and in particular to Seb Z., Amanda F., Faisal K., just to name a few of the staff that have tremendously helped us with their suggestions and advice on our queries.
Seb has been diligently helping us out in our efforts to reduce costs for our business and we are grateful for this.
Keep up the good work and we will be here to support you as well.
Thanks once again,
Mill Hill Surgery Management
16 September 2024
Unprompted review
Reply from Medical Supermarket
Thank you so much for your kind words and for taking the time to acknowledge our Sales, Finance, and Admin teams. We’re delighted to hear that Seb, Amanda, Faisal, and the rest of our staff have been able to assist you effectively.
We are glad that Seb's efforts in helping you reduce costs have made a difference. Your continued support means a lot to us, and we look forward to continuing to work with you 😊
Excellent customer service!
17 September 2024
Unprompted review
Reply from Medical Supermarket
Thank you for your review Paul! Delighted to know that you rate our service as 5*!!!
Always on hand to help and the team are…
Always on hand to help and the team are absolutely lovely! All queries are dealt with straight away and I have never been let down by them!
17 September 2024
Unprompted review
Reply from Medical Supermarket
Thank you for your review Lynsey, always a real joy to to speak to you we always have a big smile on our faces after we have had a chat! 😁
Helpful account manager and swift…
Helpful account manager and swift deliveries
17 September 2024
Unprompted review
Reply from Medical Supermarket
Thank you for your 5* review Sarah!
Try them you won't regret it…
Our health centre has been with Medical Supermarket for 8 years and to this day the service and quality of goods has been excellent. We have bought a plethora of goods from exam couches, fridges, to everyday healthcare items and never had an issue. Seb and his team are attentive and understand the needs of a busy dispensing practice. I highly recommend them
17 September 2024
Unprompted review
Reply from Medical Supermarket
Andrew, thank you so much for highlighting numerous ways that we have helped you and the team at your health centre.
We are thrilled that you have been a loyal customer of ours for so long and that you are still happy with the service that Seb and the rest of the team provide for you. Your recommendation is hugely appreciated!
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