Great service and supply. At least delivery driver rang doorbell and delivered parcel not like many others who just leave items and rely on email as delivery notice. Will definitely use again.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy ordering. immediate dispatch and arrived the next day (which was also a Saturday). I was very pleased to see that they were back in stock as having used them before I found the alternative I had... See more
Company replied
Very quick delivery; however be warned this is part of Amazon so they deliver on Sundays; in future I will not order from them on Saturdays so my Sunday remains delivery-free. Other than that, everyth... See more
Company replied
Excellent service, very good prices, well packed, delivered on time, parcel placed where I asked for it to be. I came to my computer just now to place a similar order from them for a friend who has ha... See more
Company replied
Company details
- Medical Supply Store
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Hygiene Articles Wholesaler
- Mobility Equipment Supplier
Written by the company
Easy Care Solutions is one of the UK’s leading distributors of continence and hygiene products, supporting individuals and professional care providers with dependable, discreet solutions designed to promote comfort and dignity. ✔ High-quality, affordable products focused on reliability and discretion ✔ Our own trusted ranges: ALIA and Easy Care Solutions ✔ Global brands including TENA, ONTEX, Attends, SUNKISS and Hartmann ✔ Knowledgeable customer support and excellent value you can rely on
EASY CARE SOLUTIONS – Trusted Incontinence & Hygiene Supplies Across the UK
Written by the company
- Competitive Pricing & All-Time Promotions
- We offer ongoing promotions across our website, giving you great value on essential care products every day. With strong partnerships and direct sourcing, we keep costs low and pass savings on to our customers.
- Flexible Care Subscriptions
- A convenient auto-reorder service to ensure customers never run out of vital supplies.
- Exceptional Customer Support
- Our experienced care team is always available to help choose the right product, arrange subscriptions, or answer any care-related questions.
Fast and Reliable Service
Next Day Delivery and Free Shipping Over £100
Fast Delivery – Most orders are dispatched within 24 hours, ensuring you receive essential incontinence products quickly and discreetly.
Contact info
Westfield Two, Pistone Green Business Park, Westfield Road, LU7 9GP, Tring, United Kingdom
- +441923243393
- help@easycaresolutions.co.uk
- easycaresolutions.co.uk
4.7
Excellent
345 reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery on time!
17 April 2026
Really happy with East Care Solution…
Really happy with East Care Solution for offering products at wholesale prices.
Prompt delivery and fine quality. It’s fit for purchase for my dad who’s having dementia. The pads were of great quality. Thanks.
27 March 2026
Excellent product
2 April 2026
Reply from Easy Care Solutions
Hi there,
Thanks so much for your review! We’re really pleased to hear you’re happy with the product.
If you ever need anything else, we’re always here to help.
Kind regards,
Swift response to my revised order, and quick delivery
Swift response and delivery. Thank You.
10 April 2026
Reply from Easy Care Solutions
Thank you for your kind feedback! We're glad to hear you were happy with our swift response and delivery. We truly appreciate your support and look forward to serving you again!
Reply from Easy Care Solutions
Thank you for your great feedback! We're delighted to hear that you experienced next-day delivery and found our service reliable. We truly appreciate your support and look forward to serving you again soon!
Reply from Easy Care Solutions
Thank you for your wonderful feedback! We're delighted to hear that you’re happy with our prices, product range, and fast delivery. We truly appreciate your support and look forward to serving you again soon!
Only half of my order was sent
9 April 2026
Reply from Easy Care Solutions
Thank you for your feedback, and we’re sorry to hear that only half of your order was received. This is certainly not the experience we want for our customers.
Reply from Easy Care Solutions
Thank you for your kind feedback! We're delighted to hear that you found great value for money with us. We truly appreciate your support and look forward to serving you again soon!
Reply from Easy Care Solutions
Thank you for your feedback! We're pleased to hear that your order was delivered quickly and that you were happy with the fast postage. We truly appreciate your support and look forward to serving you again!
Quick turnaround from order to delivery.
8 April 2026
Reply from Easy Care Solutions
Thank you for your feedback! We're glad to hear you were happy with the quick turnaround from order to delivery. We appreciate your support and look forward to serving you again soon!
Great supplier
This supplier Is cheaper than any other online supplier and has a quick delivery solution
7 April 2026
Reply from Easy Care Solutions
Thank you, Mahesh, for your valuable feedback! We’re delighted to hear that you found our pricing competitive and our delivery quick and efficient. Your support means a lot to us, and we look forward to serving you again soon!
Delivered on time and correctly.
7 April 2026
Reply from Easy Care Solutions
Thank you for your feedback! We’re glad to hear that your order was delivered on time and correctly. We appreciate your support and look forward to serving you again soon.
Be aware of trying to increase your subscription
The website doesn't allow you to alter subscriptions, as it seems to be set at your original subscription order, so had a bit of trouble getting my subscription increased.
It is probably easier to add your new value subscription order, then delete the original one, as they were unable to do it in their back office either.
Good service, as shortfall posted out same day, when I pointed it out.
Thank you.
30 March 2026
Reply from Easy Care Solutions
Thank you for your feedback—we really appreciate it.
You're absolutely right that increasing a subscription can sometimes be tricky due to how orders are set up, and your suggestion is a helpful one for other customers. We're always working to improve this experience.
We're glad we could resolve the shortfall quickly for you and that you were happy with the service.
Thanks again for taking the time to share your experience!
Reply from Easy Care Solutions
Thank you for your kind review!
We're really pleased to hear that ordering was easy and everything arrived as expected. That’s exactly the experience we aim to provide.
We appreciate your support and hope to serve you again soon!
Reply from Easy Care Solutions
Thank you for your kind feedback! We’re really glad to hear you were happy with the service. We appreciate your support and look forward to helping you again soon 😊
Easy to order just what I was looking…
Easy to order just what I was looking for. Competitive price and delivery the next day. Great service.
1 April 2026
Reply from Easy Care Solutions
Thank you for your kind feedback! We’re really glad to hear you were happy with the service. We appreciate your support and look forward to helping you again soon 😊
Success Story
Simple, straight forward order process and delivery in very quick timescale.
31 March 2026
Reply from Easy Care Solutions
Thank you so much for your kind feedback! We're really pleased to hear you found the ordering process simple and the delivery quick. We truly appreciate your support and look forward to serving you again 😊
Dissappointing experience
Dissappointing experience. Delivery very poor from Amazon. Delayed and delivered to wrong house number. Wish they use a different courier.
Though after relaying issue with Easy Care Solutions they agreed to reimburse the courier costs.
12 March 2026
Reply from Easy Care Solutions
Hello,
Thank you for your feedback, and we’re sorry to hear about your experience.
We sincerely apologise for the delivery issues caused by the courier, including the delay and incorrect delivery location. While the delivery is handled by Amazon, we completely understand your frustration and appreciate you bringing this to our attention.
We’re glad we were able to assist in resolving the issue by reimbursing the courier costs. Your feedback is important to us, and we will continue to raise such concerns to help improve the service.
Thank you for your understanding.
Kind regards,
Reasonable service…
Ordered and delivered within two days which is an excellent service
Website easy to use and easy to pay
Price could be better.
30 March 2026
Reply from Easy Care Solutions
Hello,
Thank you for your feedback.
We’re really pleased to hear that you found our service quick and our website easy to use—that means a lot to us. We also appreciate your comments regarding pricing, and we continuously work to keep our prices as competitive as possible while maintaining product quality and service standards.
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
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