Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more
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Review summary
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Reviews shaping this summary
Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more
Company replied
From start to finish Dan and James were brilliant and I couldn’t rate them highly enough. Professional and friendly and excellent at explaining everything. Boiler, gas fire and underfloor heating al... See more
Company replied
Our boiler stopped working on Boxing Day and Danny called to kindly spend the time talking me through how to re-pressurise it. Danny was throughly helpful and knowledgeable meaning the problem was fix... See more
Company replied
Company details
Written by the company
We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas
Contact info
16-18 Falsgrave Road, YO12 5AT, Scarborough, United Kingdom
- 01723313404
- info@dpbplumbing.co.uk
- dpbplumbing.co.uk
4.9
Excellent
268 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Heart and helpful
Patrick was very and informative of what he was doing and needed to do next
31 October 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to leave a review.
We’re really pleased to hear that Patrick was helpful and informative throughout your appointment. It’s great to know he kept you updated on what he was doing and what was needed next — we’ll be sure to pass your kind words on to him.
If you need anything in the future, we’re always here to help.
Kind regards,
The DPB Plumbing & Heating Engineers Team
Brilliant service
Brilliant service. Very friendly, helpful and efficient highly recommend!
24 October 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your lovely review.
We’re really pleased to hear you found our service friendly, helpful and efficient. Your recommendation means a lot to us.
If you ever need anything in the future, we’re always here to help.
Kind regards,
The DPB Plumbing & Heating Engineers Team
Highly recommend
Highly recommend. They came out straight away and sorted out the problem with speed and professionalism.
17 October 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind review.
We’re really pleased to hear that we were able to attend quickly and resolve the issue with speed and professionalism. Your recommendation is greatly appreciated.
If you need anything in the future, we’re always here to help.
Kind regards,
The DPB Plumbing & Heating Engineers Team
Brilliant service on our worcester oil…
Brilliant service on our worcester oil boiler, service plan great value for total peace of mind ~ highly recommend.
13 October 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind review! We're really pleased to hear you were happy with the service on your Worcester oil boiler and that you’re finding our Homecover plan great value for peace of mind. We truly appreciate your recommendation and your support!
Kind regards,
DPB Plumbing & Heating Engineers Ltd
Rob - Thankyou :)
I just wanted to give a huge shout to your employee Rob. Heis been a star from start to finish.
What seemed a big task - renovating a bedroom into a bathroom and transforming the old bathroom into an office was very overwhelming however it was a total breeze! Robs professionalism and knowledge, he coordinated the whole thing which we were very grateful for.
Rob arrived on the dot every day, has a really keen eye for detail, especially his unique tiling skills!
Rob kept us up to date with the process and what to expect. We did come across one issue with a wall, however Rob quickly identified it and sorted it for us. It’s been such a relief knowing how much we could rely on Rob throughout the whole process. His cleanliness was exceptional and I
loved his customer focus approach with us. Nothing was too much trouble, a real asset to your company at DPB.
Thank you Rob!
9 October 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and detailed feedback — we’re absolutely delighted to hear about your positive experience!
Rob truly takes great pride in his work, and it’s fantastic to know his professionalism, attention to detail, and customer-focused approach made the renovation process smooth and stress-free for you. We’ll be sure to pass on your appreciation to him — feedback like this means a lot to our team.
Thank you for choosing DPB for your project, and we hope you enjoy your new bathroom and office spaces for many years to come!
Warm regards,
The DPB Team
Great service,came on time
Great service,came on time, friendly and very helpful, brilliant job
9 September 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind feedback! We’re so pleased to hear you were happy with the service, punctuality, and the job carried out. Your support means a lot to us, and we look forward to helping you again in the future.
Kind regards,
Team DPB
Just had my bathroom done
Just had my bathroom done, really good experience, the two people who did it were brilliant and on time everyday.8am on the dot. Very impressed Will recommend them to my friends and family.
20 August 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your fantastic feedback! We’re delighted to hear you’re so pleased with your new bathroom and that our team made the experience a positive one. It’s great to know they impressed you with their punctuality and workmanship. Your recommendation means a lot to us — we really appreciate it.
Kind regards,
Team DPB
Central heating failure on…
Central heating failure on mother-lnlaws boiler. Struggled to get hold of an engineer.
Contacted DPB Plumbing explained what the problem was, they were at the property within one hour diagnosed the problem made safe. Received the part next day again sorted the boiler checked central heating system.
Big thanks for Dan engineer and Sue in the office arranged a service contract no problem going forward thanks to DPB Plumbing excellent service.
6 August 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind and thoughtful review.
We’re very pleased we could help resolve the central heating issue so quickly, especially in a situation involving your mother-in-law’s comfort and safety. It’s always our priority to respond promptly and provide a reliable, stress-free service.
Dan will be delighted to hear your feedback, and I’ll be sure to pass your thanks along to Sue as well. We’re glad the service contract brings you peace of mind going forward, and we’re always here if you need us.
Thanks again for choosing DPB Plumbing – we truly appreciate your trust and support.
Warm regards,
Team DPB
Patrick was Really friendly
Patrick was Really friendly, very professional, arrived on time and decent prices. He even helped me put a floor board back down which was great service. Will be using again and really hope other people do too. Would give more stars if I could! Thanks Patrick 👍 Dan Glanvill
4 August 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you, Dan, for your fantastic review! We’re so pleased to hear Patrick made such a positive impression with his professionalism, friendliness, and going the extra mile to help. I’ll be sure to pass your kind words on to him — he’ll really appreciate it. We’re grateful for your recommendation and look forward to helping you again in the future.
Kind regards,
Team DPB
Had a boiler problem
Had a boiler problem and Danny Birley from DPB came out to sort it, very good polite guy and straight into it and sorted them problem, very professional and gave straight forward advice, thanks Danny!
18 July 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Hi Conor,
Thank you so much for taking the time to leave this feedback. I’m really pleased I could get your boiler issue resolved quickly and efficiently. I always aim to provide a professional service along with clear, straightforward advice, so it’s great to hear that came across.
If you have any further questions or need any help in the future—whether it’s maintenance, upgrades, or just some guidance—please don’t hesitate to reach out. We’re always happy to help.
Thanks again for choosing DPB!
All the best,
Danny
Great service from the initial phone…
Great service from the initial phone call. We could not find the water mains turned off for the house and we had a pipe about to burst and a cistern constantly filling up. We thought we needed to get the mains turned off. Within an hour Sue in administration had arranged a team of engineers to visit our property early next day. The engineers turned up early as arranged, tracked all the pipes through the house and managed to find two places to turn the water mains off. The team were very efficient, polite, friendly and very reassuring.
We have no hesitation in recommending this company. Will definitely be using again.
8 July 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave such a thoughtful and detailed review!
We're really pleased we could step in quickly and help resolve the situation before it became a major issue. Sue in the office will be thrilled to know her support made a difference, and we’ll certainly pass your kind words on to the engineers who attended — they always aim to be prompt, professional, and reassuring.
It means a lot to us that you’d recommend DPB, and we’re delighted to hear you’ll be using us again. We're always here whenever you need us.
Thanks again for your trust and support!
Warm regards,
The DPB Team
Boiler repair
Your engineer, Patrick, was extremely helpful, friendly and knowledgeable and we hope to use your company in the future.
9 May 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind words!
We're so pleased to hear that Patrick was helpful, friendly, and knowledgeable during his visit — we’ll be sure to pass your feedback on to him. It's always great to hear when our engineers leave a positive impression.
We’d be delighted to help you again in the future — thank you for choosing DPB and for your support.
Warm regards,
The DPB Team
Excellent service
Excellent service ! Shower screen broken on Monday. Contacted them. Replied within the hour. Details provided. Came and did the job on Friday morning - all done by 10 am. Courteous, efficient and friendly staff who cleared everything away afterwards. No praise is too high !
27 June 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your fantastic review!
We're really pleased we could help you out so quickly and get everything sorted with your shower screen. It’s great to hear that our team were courteous, efficient, and left everything clean and tidy — we always aim to deliver that level of service.
Your kind words and high praise mean a great deal to all of us here at DPB. We truly appreciate your support and look forward to helping you again in the future should you need us.
Warm regards,
The DPB Team
Great service did my boiler service…
Great service did my boiler service very efficient will use again
21 June 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your great feedback!
We’re pleased to hear you were happy with the efficiency of your boiler service. It’s always our goal to provide reliable and professional service, so we’re glad we met your expectations.
We really appreciate your support and look forward to working with you again in the future.
Kind regards,
The DPB Team
I have already have the excellent…
I already have the excellent boiler protection with DPD pluming and have just needed a plumer pretty urgently as i had a leak under the bath and dripping from kitchen light fitting. they came within 1 hour and sorted it out. I thought they would have to pretty much rip my floor and lino up but they didnt they were brillian. I would definatly recomens DPD plumbing for any and all pluming you need doing properly and at a very fair price. thank you DPD
6 June 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear that our team was able to respond quickly and resolve the issue without any major disruption. It’s always our aim to carry out work efficiently, with care and consideration for your home, so it’s great to know you were happy with the service received.
Thank you for recommending DPB Plumbing – your support means a lot, and we’re always here whenever you need us.
Kind regards,
The DPB Team
Brilliant service
We have a Service Plan with DPB Plumbing. I called them at 8.15am this morning as boiler not working. Engineer, Patrick arrived within half an hour. Very quickly identified problem was electrical and not the boiler. He then traced where the fault was and although this is not within our plan he will arrange for an electrician to call. He could not have been more kind and helpful.
Excellent service carried out so efficiently by such pleasant staff. Would highly recommend DPB Service Plan.
27 May 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your thoughtful review and for highlighting the swift response and support you received.
We're really pleased to hear that Patrick was able to attend so promptly and assist in identifying the issue, even though it fell outside the scope of your plan. We pride ourselves on delivering a helpful and caring service, so your kind words mean a great deal to us.
We’re glad to have your recommendation and are always here to help whenever you need us.
Kind regards,
The DPB Team
I was in a bit of pickle this morning I…
I was in a bit of pickle this morning I called DPB Plumbing and spoke with Emma who called me back and arranged Jamie to visit to sort out our problem which he did with professionalism and efficiency.
22 May 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words! We're glad we could help you out when you were in a tight spot. Emma and Jamie will be thrilled to hear your feedback—it's always our goal to provide quick, professional, and efficient service. Don’t hesitate to reach out if you ever need us again!
Warm regards,
The DPB Plumbing Team
Boiler service
Boiler service, was communicated with several times prior to make sure the time and date was ok. Prompt arrival and service. The guy who did it was friendly and polite. Couldn’t have asked for better.
23 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to leave such positive feedback! We're glad to hear you were happy with our communication and service—it's always important to us that the appointment is convenient and hassle-free. We appreciate your kind words about our team member, too. If you ever need anything else, please feel free to get in touch.
Best regards,
DPB Plumbing & Heating Engineers Ltd
DPB Plumbing have been excellent in my…
DPB Plumbing have been excellent in my dealings with them over a water pressure problem with my boiler. Always very polite and professional, the four times they came about the problem, they came on time and were very considerate at wearing overshoes or taking their shoes off in my house. I initially bought a bronze package with them to cover all parts in the boiler with unlimited visits, but then upgraded to a silver package to cover my radiators too, for my peace of mind. The packages I thought were very reasonably priced. The Call Centre were also excellent in taking my calls and fixing up engineers on convenient days and at convenient times. Very nice to speak too, and very professional. I would highly recommend this company for their expertise and professionalism.
26 March 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your wonderful review! It's fantastic to hear that you found our team polite, professional, and punctual in addressing your boiler's water pressure issue. We're especially pleased that our engineers made you feel comfortable by respecting your home.
We're glad that our service packages provided you with the reassurance you needed, and it's great to know you found them reasonably priced. Our administration team also appreciates your kind words—they always strive to offer friendly and efficient scheduling.
Thanks again for recommending us; your satisfaction means a lot. We're always here if you need us in the future!
Warm regards,
DPB Plumbing & Heating Engineers Ltd
Transparent, honest and quick
Came out next day to diagnose and a day later with a part to fix it. The boiler ended up needing a less expensive part, they were transparent and honest reducing the invoice accordingly. My boiler was fixed quickly, cleaning and efficiently
30 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you very much for your kind review! We're glad we could quickly diagnose and resolve the issue with your boiler. Transparency and honesty are important to us, so we're pleased you appreciated our approach. If you ever need assistance again, please don't hesitate to reach out—we're always here to help.
Thanks again!
DPB Plumbing & Heating Engineers Ltd
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