Door Warehouse (Deeside) Reviews 82

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Lovely friendly business came out measured up and doors were fitted within 2 weeks. Doors look amazing the joiner Derek went above & beyond so he got them perfect. Would definitely recommend

Rated 5 out of 5 stars

We had oak doors fitted. Excellent service from Door Warehouse. Our doors where fitted by Daryl. Daryl was extremely professional, polite & competent. He has done a fantastic job for us, we would mo... See more

Rated 5 out of 5 stars

Cannot recommend enough. We had our banisters and 6 awkward newels completely removed and replaced with oak and glass. The door warehouse staff very friendly and helpful from ordering to completion,... See more

Rated 5 out of 5 stars

Fantastic team here from Dan’s communication throughout to Jon’s measuring, confirming the small details and fitting. We have all internal doors and 2 composite doors. Really is a wow and I would high... See more

Company details

  1. Door Warehouse
  2. Door Manufacturer
  3. Door Supplier
  4. Interior Door
  5. PVC Windows Supplier
  6. Stair Contractor

Written by the company

Door Warehouse is celebrating its 30th year of trading in 2024. Since we began we have strived to give our customers the best possible service and products at the most competitive prices. We are the largest stockist of internal doors and ironmongery in the area and supply the best composite doors on the market. If you’re looking for a stress free solution to updating your home, business or hotel, Door Warehouse can provide the full service. We measure, fit, finish and deliver. We also supply and fit new, fully finished, stair parts. the finest quality ironmongery We now stock a vast range of the finest quality ironmongery. Italian brass & chrome handles from the world’s leading manufacturers to complement your choice of door perfectly. dedicated after-sales support Door Warehouse use our experience and knowledge of the industry to select the best products on the market, offering you the widest choice in design and innovation. Combine this with our dedicated after-sales support making us the number door supplier in the North West.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

8 doors replaced

Top quality doors and service
John the door fitter was excellent
No mess no fuss ,I would highly recommend this company
You get what you pay for...

21 February 2023
Unprompted review
Rated 1 out of 5 stars

Had a door fitted by this company few…

Had a door fitted by this company few years back and had nothing but trouble with it. the door is out of line so won’t shut probably and am having to slam it which is so embarrassing. They have been out twice and fixed it so they said and it’s still the same. Don’t know if it just composite doors or this company but stay away.

7 February 2023
Unprompted review
Door Warehouse (Deeside) logo

Reply from Door Warehouse (Deeside)

Hi Lisa

Thanks for the feedback and apologies you are having issues with your door. It sounds like the door may have dropped a little over the years which is usually an easy fix as there is adjustment on the hinges.

I have asked one of the fitters to contact you to arrange popping out over the next week or so.

Thanks, Dan

Rated 5 out of 5 stars

Highly Recommended!

Fantastic service from start to end!

From the moment I first contacted Door Warehouse to the point of installation, this company has been exceptional.

They were incredibly knowledgeable & helpful throughout, plus priced very competitively. They installed front / back doors and replaced my old patio doors with bi-folds - I am very pleased with the quality of the products and installation.

Finally, as I have a young family and work from home I had expected disruption, but all members of staff were incredibly friendly and accommodating to my families needs

1 November 2022
Unprompted review
Rated 5 out of 5 stars

10/10

Very pleased with my new door. Great service. Excellent quality. Good price. 10/10

19 February 2021
Rated 5 out of 5 stars

The doors and staircase

The doors are stunning and the workmanship on our staircase is beautiful. I would highly recommend the door warehouse. The value added to the house is amazing.

13 February 2021
Rated 5 out of 5 stars

Cannot recommend enough

Cannot recommend enough. We had our banisters and 6 awkward newels completely removed and replaced with oak and glass. The door warehouse staff very friendly and helpful from ordering to completion, competitive pricing and perfect quality products. As for John our joiner he is amazing, a true craftsman! Nothing too much trouble, friendly, perfectionist who knows exactly what he’s doing and has done a beautiful job right down to the tiniest detail, couldn’t be happier!
A shame we can’t add pictures to this review

13 December 2020
Rated 5 out of 5 stars

Our new doors are fantastic

Our new doors are fantastic, thank you so much. Brilliant service from start to finish and great quality doors that have made such a difference to our home.

3 December 2020
Rated 5 out of 5 stars

Beautiful door and great service

Ordered a composite door. The communication from purchase to installation was second to none and the quality of the door is brilliant. It has made the outside and the inside of the house look much tidier, I can't believe the difference.
Dan was great throughout, especially given the challenges of covid and the gentleman who installed the door was very friendly and professional.
Well worth every penny. Thank you door warehouse.

26 November 2020
Rated 5 out of 5 stars

Very professional job

Very professional job, Extremely impressed with the installation, very careful, kept us informed and very very tidy, will definitely be ordering and having the remaining doors replaced by Door Wharehouse.

24 November 2020
Rated 5 out of 5 stars

First class job

The Door Warehouse supplied and fitted 18 doors in our house and did a first class job. John was excellent and all of the other staff were very supportive.

24 November 2020
Rated 5 out of 5 stars

Incredible service from Door Warehouse

We are so thrilled with the quality of the windows Dan and his team have just fitted. Replacing original wood with UPVC seemed a necessary evil, but I genuinely prefer the new windows.

The service was incredible and Nathan and Lee bent over backwards to get the job done. They said it was a very difficult job. 170 year old house with original brickwork and cement surrounding original wooden windows. I was petrified but Lee was so calm and said they would come back until everything was reinstated. The finish is incredible.

Can’t recommend these guys enough. Incredible value for money. So very very happy.

10 November 2020
Rated 1 out of 5 stars

Not the best experience

Not the best experience, when spending so much money on doors don’t expect nearly half of them to be marked/dinted to then be left without doors while they take away to “repair” you can still see the repair in certain light and one had to have further work while in position, communication not the best either, we do need more doors replacing but don’t think will be using again

15 October 2020
Unprompted review
Door Warehouse (Deeside) logo

Reply from Door Warehouse (Deeside)

Hi Jon,

Thanks for shopping with us and for taking the time to leave a review. We are disappointed by your feedback and would like to mention a few points:

- We have been in contact via email and phone several times
- Out of the six doors that were installed, you found a fault with just one of them - the manufacturer did not agree there was a fault, so we replaced this for you at a cost to ourselves
- We agreed to take away two other doors at the same time, however you were unable to show us the fault with these; we took them to our sprayers anyway but they also couldn't find fault
- We agreed to bring the other two doors back and re-fit them on a separate occasion so you weren't without doors whilst the one replacement door arrived into stock (1 week)

We take full responsibility for any damage on our products and rectify any issues our customers find; however on this occasion it would appear that your review doesn't seem to be a fair assessment of the course of events on this order.

We would be grateful if you would consider amending your review.

We hope you enjoy your products and to do business with you again in the future.

Best wishes,
Door Warehouse

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