Harnce Heating & Plumbing Reviews 165

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Communication with this company is really good. I had a number of queries which Isla responded to very quickly. A date for the work (tap replacement) was given a few days hence. Tim turned up exactly... See more

Rated 5 out of 5 stars

We contacted this company for some urgent, unforeseen, work during building work on our house. What a delight they are to deal with! From first contact they were very positive and completed the work... See more

Rated 5 out of 5 stars

We contacted Harnce after we had tried several other local plumbing and heating companies all of which told us parts were not available. Neil came for a site visit, provided written quote a day or so... See more

Rated 5 out of 5 stars

Super helpful company; came out quickly to assess a leaking radiator pipe and came back a couple of days later to fix. Price ended up cheaper than quote as it didn't take engineer as long as t... See more

Company details

  1. Heating Contractor
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. HVAC Contractor
  6. Plumber

Written by the company

Our family have spent over 20 years working in the heating and plumbing industry so we wanted to bring our expertise to homeowners and businesses local to ourselves. Based in Lichfield, we service much of South Staffordshire, including Burntwood, Cannock, Lichfield, Tamworth, Sutton Coldfield, Burton and surrounding villages.​ We provide new boiler installations, heating upgrades, NEST Pro and HIVE smart thermostat installations, radiator repairs and replacements, annual servicing of gas, oil and LPG appliances, breakdowns, leaks, Landlords Gas Safety and all plumbing work. See our full range of services on our website. With our unique Membership scheme, our customers get all their heating & plumbing services on subscription, with free boiler servicing and discounted rates. We are trusted installers of WorcesterBosch, Ideal, Viessmann, Vailant, Navien and Baxi boilers and have many case studies and positive testimonials from our customers. We offer free home visits to assess all kinds of work and we endeavour to turn around a quote within 24 hours where possible. Our pricing is transparent and competitive and we always provide free estimates on request for all the work that we carry out. We are Gas Safe registered, trained to work on Oil, LPG and commercial heating systems up to 1MW.outh


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Responsive, friendly and competent

Communication with this company is really good. I had a number of queries which Isla responded to very quickly. A date for the work (tap replacement) was given a few days hence. Tim turned up exactly when stated - personable, friendly and competent. He explained what he was doing and cleared up afterwards. Highly recommend this company.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Mixer tap replacement

Tim replaced the kitchen mixer tap for me, he was friendly, knowledgeable and respectful of my home, would happily recommend Harnce Ltd. Shelley from Burton-on-Trent

25 March 2026
Unprompted review
Rated 5 out of 5 stars

A great local service

We’ve been using HARNCE Heating and Plumbing for services on our boiler for a few years now and this time was just as good as always! A prompt efficient service by a very competent engineer Tim.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient

We contacted this company for some urgent, unforeseen, work during building work on our house.
What a delight they are to deal with! From first contact they were very positive and completed the work the same day. The fitter (Tim) was efficient and very personable.
We will, undoubtedly, use the company again and would thoroughly recommend them to others.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

First experience of using Harnce

Just had an annual service of my oil fired boiler. It’s the first time I’ve used HARNCE. It was excellent service from making a phone call to the completion of the service and making the payment. The communications throughout were outstanding.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Plumbing issue in Stoke on Trent…

We had a difficult issue with a tenant in a leasehold property with a non- functioning shower in Stoke on Trent. This was a difficult and priority issue for us and HARNCE managed to sort it out for us at 3 days notice: efficiently, and with their 5 star technical plumbing experience.
We have used HARNCE since we moved to Lichfield 3 years ago, and have relied on them both for routine annual work and the occasional emergency need we have encountered at our own property in Lichfield. HARNCE have always been 5 star and more, both in terms of technical plumbing skills, business administration and financial probity.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a serious boiler breakdown

I had a serious boiler breakdown, and I cannot thank Harnce Heating & Plumbing enough for their excellent service and quick response. The engineer who came out was extremely professional, polite, and did an outstanding job fixing the issue. The quality of the work was top-notch, and everything was handled efficiently.
What impressed me even more was their fair and reasonable pricing, which made the whole experience stress-free. I highly recommend Harnce Heating & Plumbing to anyone looking for reliable, skilled, and affordable heating and plumbing services.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service, Advice and Communication

We called Harnce Heating after reading the reviews and we are so glad we did. They came out and fixed our water leak and we were so impressed with their service that we asked for a new boiler quote. Quote was competitive and choice was offered so we went ahead and thrilled with their new boiler and will also now go ahead and purchase a maintenance plan with them. Honestly wouldn’t hesitate to recommend them They are transparent with their explanations, quotes and attend when they say they will. Communication was excellent throughout the whole process and honestly if you are in need of a central heating company then these are the ones to contact.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

A friendly service from a local firm

This was a toilet replacement. Harnce's engineer Neil installed a new close coupled toilet replacement in half a day in a small downstairs WC. The installation by Neil was trouble free and efficient and the old system was removed efficiently, all with no household disruption. A friendly service from a local firm

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Very easy to deal with, turned up on time, did a very high quality job, - new boiler and new water system fitted - very reasonable price - will use again without hesitation.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Toilet removal.

Removed a toilet for us and sealed it off. Great communication from the company, and provided a punctual, efficient and tidy service. Highly recommended.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn't hesitate to recommend!

We've used Harnce since very early on when they started trading. They've always been fairly priced, helpful, do a great job, tidy and punctual. I recommend them to anyone I know.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, professional and friendly

Very friendly, helpful and efficient service from both office staff and engineer. Engineer arrived as planned and despite unexpected difficulties with the job, managed to resolve them and leave everything clean and tidy when he finished.
Very refreshing to have such good service. Highly recommend!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient, top customer service!

We had a heating and plumbing survey done by Neil for a new house we are purchasing, I dealt with Shelley to book our appointment and she got us in so quickly and we got our certificate the same day! Brilliant company, will be staying with them for the foreseeable future :)

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent. You wont be disappointed

We contacted Harnce after we had tried several other local plumbing and heating companies all of which told us parts were not available. Neil came for a site visit, provided written quote a day or so later. Communication was excellent, accepting quote easy to scheduling work to it actullay being carried out. They basically did what they said they would and did it well. Very pleased with them and would definitely recommend.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Recommend Highly!!!

Our third or fourth time using Harnce for our plumbing needs (regular servicing and, in this case to fix an adhoc leak). Great communication from start to finish, got an appointment for the next working day and issue fully resolved first time around. Josh did a great job, can't recommend highly enough.

28 May 2025
Unprompted review

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