Dono Mano Reviews 

377
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I submitted my order on October 17th 2023. Dono Mano took the payment but have sent no confirmation of my order or any means to track the order.I have submitted a complaint and have received a 'ticket... See more

Rated 1 out of 5 stars

Ordered on the 28/08 chased tracking and order a number of times and as others have said many times you get a generic response promising the goods soon. Can we give you a money off voucher to make u... See more

Rated 1 out of 5 stars

Pésimo ! Sus artículos se ven de buena calidad en las fotos y no son tan económicos. Me compre un abrigo de $1,300 , llego dos meses después y la tela se veía extremadamente chafa , me quedo pequeño... See more

Rated 1 out of 5 stars

Misrepresented their product online. Sizing way off, several sizes too small. Poor quality sewing, with many loose threads. Sent from China. No return or exchange possible. Only offer a 15% rebate o... See more

Company details

  1. Home & Garden

Information provided by various external sources

Dono Mano is a clothing and accessory online store, based in the the sunny Florida. The mixture of trendy, sophisticated and contemporary clothing, shoes and accessories has made Dono Mano an inviting and stunning online shop. Our store offers unique apparel and accessories to men who value versatility, style, and comfort. Dono Mano prides itself on providing excellent customer service. There is always somebody to answer you and help you find whatever you need. That's not even mentioning our great selection of fun and beautiful clothing, shoes, and much more! Order today and let us help you redesign or add to your existing wardrobe. We have men's clothing and accessories to fit all budgets while maintaining quality. You are always wholeheartedly welcome at our site, while we try and answer each and every request in emails by our own personal agents. Whether you need assistance in finding a special look or you just want to browse on your own, we aim to make you look and feel good. Whether searching for the perfect outfit, the perfect pair of shoes or the perfect jeans, Dono Mano has what you're looking for.


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1.1

Bad

TrustScore 1 out of 5

377 reviews

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1.1

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Rated 1 out of 5 stars

the truth about dono

bad service, slow service, long shipping times, long email replies. this alone makes me not want to shop at the sight ever again. its been close to 40 days and I've still not gotten my items. still waiting to see about the quality.
*update: did some research on the company they are based out of Flordia. they take your orders and place the orders themselves, there is a mark up on price. the items they sell are from site such as aliexpress. they price hikes range from 30-40 dollars.
still haven't received anything. its been over 35 days.

Final update ordered two items only got one. The order that came did not match the picture the color was off. It’s not worth the price. The item that I really wanted never came I asked for a refund and after about two more weeks a refund was confirmed. Overall the experience was the worst online shopping experience that I had ever. I would not recommend shopping with this site.

29 January 2018
Unprompted review
Rated 1 out of 5 stars

Never buy from this website

Never buy from this website. I purchased a jacket in a medium size but when it came in it fit more like a small or even like an extra small. I emailed the company so I could return it but they were no help. Instead they sent me the same email over saying i need to send the order number, pictures of the product, how many times i am returning and the name of the product. I sent them this information 5 times and have still not gotten and response from the company. Now I still have the jacket that doesn’t fit and I am no where closer to getting it returned.

27 January 2018
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost!

Wrong size, everything is too small. XL Is like Medium size. Quality is really bad and product is so badly made. Went directly in the garbage. Waiting for a reply from them.

27 January 2018
Unprompted review
Rated 1 out of 5 stars

This company flat out stole $300.00

I would give them zero stars if I could. So. I placed a Christmas order on 12-7. They assured me that it would arrive in plenty of time. Christmas came and went. Emailed them four times. It’s now 1-27. I received one item that was wrong. I ordered a white sweatshirt medium. I received a black sweatshirt xlarge. One item they said will not come and I would get a credit. I never did. The third item never arrived. So I’m out of pocket fir almost $300.00. No response at all from them. I searched the site and cannot find a phone number. I filed a complaint with BBB. I understand bad reviews but this is beyond that. This is flat out stealing

27 January 2018
Unprompted review
Rated 1 out of 5 stars

Sizes don't fit at all + update

Sizes don't fit at all! Ordered L (as I usually have M) and received a size S (but I think a person with XS could fit in).
And I ordered as to be seen on the catalogue a light brown coat and received a dark brown. The material that it is made off is poor: first time I will be exposed to rain it will be totally destroyed...
Poor quality, unreliable size table, untrustworthy delivery!
Still waiting for a response to my e-mail claim.

Update: I received a mail back after my claim that I could send the coat back to CHINA!!! at my cost!!!!!!!!!!! Or else accept a voucher of X % of the value of the coat for the next purchase - which of course I never will do....

26 January 2018
Unprompted review
Rated 1 out of 5 stars

If I could leave the starts blank I …

If I could leave the starts blank I would. Worst experience. Clothing is way off size, my husband wears a XXL in tops and ordered a jacket in a XXXL to be safe and it didn’t even fit my 120lb 14 year old son! Tried to email regarding a return 4 times and all I get is an automated response. Customer service does not exist!
Will never buy from here again.

25 January 2018
Unprompted review
Rated 2 out of 5 stars

DONOMANO IS CHEAP AND CHINA MADE

I just received my package today here in the Philippines. I had to pick it up at the post office and had to pay additional $2. They don’t ship at your preferred address. It came with just a plastic. No box whatever. First, I got disappointed of the material it’s made of. It’s made of very cheap material. The tag were all in Chinese characters and the brand is “Fashion”. Very poorly branded. The button has a word “Fushi”. Made of very cheap low-grade Chinese material. But when I put it on, it looks good, and very similar to the picture. You would think it’s a middle eastern product, but guys — these are poor CHINA MADE clothing! It was a $38 Jacket. If I have to price it, it should only be $24. However, the design and size is good. Same as the pictures. But the material has to change.

24 January 2018
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM! After 2 months and continued emailing and messaging only to get automated replies which is so impersonal after they took a lot of my money. I would reccomend everyone STAY AWAY FROM ORDERING ON THIS SIT UNLESS YOU LIKE BEING ROBBED! I wish I seen these reviews before I ordered. Hope this helps someone else. Also I plan on contacting the Business Bureau I suggest anyone else who has been scammed feel free to contact me this is class action worthy 👍🏻

24 January 2018
Unprompted review
Rated 1 out of 5 stars

This is a FRAUD Company!

This is a FRAUD Company!
They never shipped my order which was over $240. I placed the order on Dec 30, 2017 and it has been almost a month and I have not received any tracking number. I contacted them several times via e-mail since they have no phone contact number. But all in vain.....never received a response. All money gone. Please never order anything from here.

22 January 2018
Unprompted review

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