I submitted my order on October 17th 2023. Dono Mano took the payment but have sent no confirmation of my order or any means to track the order.I have submitted a complaint and have received a 'ticket... See more
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Ordered on the 28/08 chased tracking and order a number of times and as others have said many times you get a generic response promising the goods soon. Can we give you a money off voucher to make u... See more
Pésimo ! Sus artículos se ven de buena calidad en las fotos y no son tan económicos. Me compre un abrigo de $1,300 , llego dos meses después y la tela se veía extremadamente chafa , me quedo pequeño... See more
Misrepresented their product online. Sizing way off, several sizes too small. Poor quality sewing, with many loose threads. Sent from China. No return or exchange possible. Only offer a 15% rebate o... See more
Company details
Information provided by various external sources
Dono Mano is a clothing and accessory online store, based in the the sunny Florida. The mixture of trendy, sophisticated and contemporary clothing, shoes and accessories has made Dono Mano an inviting and stunning online shop. Our store offers unique apparel and accessories to men who value versatility, style, and comfort. Dono Mano prides itself on providing excellent customer service. There is always somebody to answer you and help you find whatever you need. That's not even mentioning our great selection of fun and beautiful clothing, shoes, and much more! Order today and let us help you redesign or add to your existing wardrobe. We have men's clothing and accessories to fit all budgets while maintaining quality. You are always wholeheartedly welcome at our site, while we try and answer each and every request in emails by our own personal agents. Whether you need assistance in finding a special look or you just want to browse on your own, we aim to make you look and feel good. Whether searching for the perfect outfit, the perfect pair of shoes or the perfect jeans, Dono Mano has what you're looking for.
Contact info
United States
- donomano.com
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They sell the products very expensive …
They sell the products very expensive than another website.I tried to contact them to cancelled after I ordered even the item wasn't ship but they just responded message after they shipped.I have been waiting package for 1 month and do not know when I receive it.They do not show estimate date you will be received packages.I really feel disappointed with their services and never buy anything on there.
Do you like having bad experiences? Yeah, me either.
Do you like it when you place a $70 order, are told you will be notified once the item ships, but you don't hear anything from the company for over a week? Do you like it when during that week you contact the company, but get no reply? Do you like it when your item finally ships after waiting almost two weeks, then you wait another two weeks for the item to finally arrive? Do you also like it when the item is from China, has no English tags, is two sizes too small, and has no return label? Also, do you like it when you contact the company to return the item and they tell you that you can "apply for a refund" once they receive your returned item, in China? APPLY for a refund! Oh, and do you like it when it costs you over $20 to ship the item back to China? And once the company does finally respond to you via email, do you like it when you can't even understand it because it's not legible English? Oh, one more question: Do you like it when the item you send back to China never makes it there, and now you're $90 short? Yeah, I don't either. Keep your money. This is the biggest freaking joke of a company I have ever dealt with.
I ordered two items
I ordered two items. One of them arrived after 1 month the other one never arrived. Item that i received was not the right one. I sent 5 emails and ask for return, but no one ever responded to me. This should be 0 star. Not reliable, Quality is bad, and customer service is ZERO.
DO NOT BUY FROM THEM.
Do not order from here i ordered a …
Do not order from here i ordered a large jacket which took 3 weeks to arrive, the jacket was more like an XXS !!! It fit my 10 year old brother. There not interested what the customer has to say, no return slip with the order so basically once you recieve it you cant return it.
Ordered watch from them
Ordered watch from them. Got it by registered mail. No issues encountered. Joseph from customer Service was very helpful.
do not waste your time and money on …
do not waste your time and money on this site , I ordered white jacket I
got brown . . .
no comment
SCAM SCAM SCAM
SCAM SCAM SCAM
This website is a big scam.
I ordered 2 items in one order.Somehow they separated both items and I received the first item after a month.And to my disappointment was the poor quality and wrong size so I emailed instantly to ask for a refund and return the item.After every email they send u a automatic reply so their is no physical person handling your problem.I emailed them so many times.Messaged them on fb on their website but no response and today I have been blocked to even comment on their fb page.
Second item of my order is not yet received and its been 2 months.
Avoid this website.
BE CAREFUL SCAM FROM CHINA !!!
BE CAREFUL SCAM FROM CHINA !!!! YOU WILL LOOSE YOUR MONEY !!!
i ordered 3 items but just 2 arrived and with a wrong size , i tryed to change it but dono mano do not gave me the address !! run away
Received my order today
Received my order today, placed it on 2th Dec. The clothes are good indeed with extraordinary quality, but this long delivery is unacceptable.
i dont receive anything....
This company sucks!
This company sucks!
It’s been over a month since I ordered 1 shirt. And I received nothing. No tracking #... absolutely nothing at all.
Their response? “Don’t worry. It’s on its way.”
totally irresponsible service
totally irresponsible service! Email response is generated by system and does not give a damn about your feelings. Also, you have to wait more than 2 months for the product to be shipped. And, it is impossible to refund. Daylight ROBBERY.
After a long
After a long, long waiting of 7 weeks I received my order. The clothes are good and they were certainly worth the waiting, but come on, you guys can do better than that.
Don't buy to this shop...its really a …
Don't buy to this shop...its really a fake. The clothes are totally differents to the pics. The sizes are too small. And if you want to change the order, will have a lot of problems and costs.
Never buy from these thieves! Worst company ever
They send you trash and are not reachable for returns or answering your question aswel. Worst company i have ever bought from and they are just thieves.
Terrible company
Terrible company, worst product quality. Bought a trench coat, took 2 months to ship. Does not look anything like the pic, wrong size, horrible material. Medium is smaller than extra small. Do not shop. Save your money
Kinda long delivery (7 weeks to …
Kinda long delivery (7 weeks to UK!!!!!!!), but goods are alright.
Worst company ..Avoid shopping...
Worst company ..
I never experienced such a terrible service .
This company is a scam..
Avoid this company.
These people are theives.
When the item finally came after about …
When the item finally came after about 6 weeks, it didn't fit. It took weeks to get a return address, and when it came, it was an impossibly long address with no punctuation. I wrote about 7 emails requesting updates on my refund, which never came. It's not worth it, believe me.
Scam artists. Avoid.
Literally the worst company I have ever dealt with, they don't even deserve one star. Order never arrived and no reply to any messages or a refund. Scam artists, avoid!
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