Dolly and Dotty Reviews 

7,953
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality and gorgeous patterns of the dresses, noting that the soft fabrics feel comfortable, wash exceptionally well, and maintain their vibrant appearance over years of wear. Many people also highlight the accurate sizing and stunning vintage designs that consistently make them feel confident and attract wonderful compliments from strangers. Consumers are equally impressed by the remarkably fast shipping times and the extremely helpful, responsive approach of the support team whenever assistance is required. Shoppers regularly mention that orders arrive promptly and that any questions or returns are handled efficiently and pleasantly by friendly staff.

What people talk about most

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with the exceptional... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully made garments and durable,... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is simple and... See more

Customer service

Consumers find customer service to be positive, highlighting extremely helpful staff who respond quickly to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items are shipped the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company has made me feel special and appreciated they go Over and above to help and they were brilliant when I ordered an incorrect size and posted the new dress to me almost straight away. I w... See more

Rated 5 out of 5 stars

I've nearly thirty items from here and I've never had a bad experience.I wear their dresses daily because they're eye catching,comfortable and easy to wash.The material stays the same,wash after wash.... See more

Rated 5 out of 5 stars

I've bought dozens of dresses from here over the years and loved every single one. Several of them are years old and still look as good as they day they arrived, and I don't think any other brand gets... See more

Rated 5 out of 5 stars

Bought a beautiful Dress and could not believe how well it was made, the finish was from a vintage era .And the material is beautiful. I did have a concern with the colour and contacted customer ser... See more


Company details

  1. Women's Clothing Store
  2. also in
  3. Dance Store
  4. Fashion Accessories Store
  5. Headwear Store

Written by the company

Here at Dolly and Dotty we are obsessed with all things vintage, our beautiful collection captures the spirit of 1950’s Rockabilly girls!


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(7,953)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dresses which suit all shapes and ages!

My dance troupe chose to all wear the Dolly and Dotty Darlene dress for our recent tap competition so bought 14 in differing sizes. The dress suited everyone no matter their shape - so flattering which really helped with confidence on competition day. The sales team at D&D championed us throughout and were really supportive and helpful. We’ll be looking at getting more for our next endeavour!

16 March 2025
Unprompted review
Rated 5 out of 5 stars

OBSESSED

I love vintage clothing but they can be so expensive. Dolly and Dotty have beautiful designs but they are so affordable, yet great quality. I am not one to write reviews, but if you love cute, vintage and quirky clothing then definitely buy!

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent dresses , Excellent service !!

Excellent !!
My partner saw a Facebook advertisement for your dresses and we decided to get the red polka dot Darlene. It came promptly, fitted beautifully, looked amazing on and was brilliant quality. We bought two more. One was in the same style , size and colour. Again prompt delivery. We hung it up and cut the tags out. When my partner went to put it on a few days later it wouldn’t fit. It felt like it was a size down. We contacted customer services and received a very prompt reply.
Everything was sorted promptly. Excellent service all round. We will be buying more soon.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Don't wait - buy the frock!

The clothes are just fabulous and the frock I purchased, Guns N Roses, even has pockets!
And you know us girls love us some pockets!
The material has a nice weight to it, so it hangs beautifully
Purchased for a wedding but will wear it often.
Customer service was excellent, I had a query, and the answer was prompt, friendly and helpful.
Will be buying more of their frocks 😊

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Dolly and…

Had a great experience with Dolly and Dotty.

The dresses came on time and in great condition. They were lovely and really well made. Unfortunately they just didn't fit me so I had to return them.

Spoke to their sales team regarding the refund and returns process and recieved a very quick reply from Maria who sorted out all my queries and issues.

Very happy and will be using them again!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

Brilliant customer service!
The dresses are beautiful, and some have pockets, but their customer service is second to none. I had to return a dress because I’d ordered the wrong size. I explained my problem and returned the dress and the next day the replacement arrived. Definitely a long term customer here.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous, sassy and recommended!

Brilliant customer service and absolutely fabulous dresses and accessories. Flirty, sexy, colourful, eye catching - and so are the clothes :-D

Did I mention they are also comfortable and many have - wait for it - POCKETS. Hurrah!

Highly recommended if you enjoy style, comfort and sass.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful clothes and beautiful service

I can’t recommend this company enough! Beautiful clothes with a variety of styles, patterns, material and shapes. I mean, where else can you find a guinea pig patterned dress and a classic vintage polka dot dress all in one ?! As if that’s not enough, the customer service is beyond helpful and kind. I love their website and keep going back to it for more treasures and fun. The items will last forever due to excellent quality. 10/10 in every single way.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Lovely customer service

Lovely customer service - I very sadly had to return a dress. I loved the fabric but had chosen a different style from my usual choice and just found it didn’t suit me quite as well. I messaged customer services as I was worried if they had received the return and had a lovely email immediately with the issue being resolved.
I normally love these dresses and the fabric is beautiful and I will definitely buy again.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

I'm very happy I found this store!

I'm very happy I found this store! The dresses are beautifully designed and very good quality. I bought a wiggle dress and a swing dress with a peach petticoat. Not only was the material excellent quality with fantastic patterns, the cut of both dresses were beautiful. All dresses were true to size and very flattering on the figure. I found customer service to be quick and reliable.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Wow- great service and clothing x

Wow! What excellent service!
I made my first order- using the sales as a guide- and I have not been disappointed.
First of all- made my order and selected next day but for some reason while paying via PayPal it took that option off. I quickly emailed and explained. I said I was happy to pay the postage or would I have to reorder etc.A lovely representative called Maria emailed back and sorted it all out without having to call me or rearrange. Great!
The order has just arrived and they’re beautiful. Well made and fit great. I could have gone to the 18 but I like the 20 as I don’t have to undo the zip ( difficult when living alone - yep young ish widow still learning) and a nice belt will nip that waist in. Room for a thin top on those cooler evenings to go under so the design isn’t lost. Thank you
I look forward to many more added to my collection of dresses- oh nearly forgot the pockets!!! A must have as the other brand I use are known for them so now I’ve two places to choose.
I also bought a jumpsuit which the 20 had the perfect body length without the terrible gather at the front!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Just what I wanted!

Delighted with the Darlene Hot Air Balloon swing dress! It's perfect for an event I'm going to. Fits like a glove (check the size guide), very well made, lovely thick material with a bit of stretch. Great swishy swing to it.
Arrived the next day, which was most impressive.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

My sister and ordered two dresses for…

My sister and ordered two dresses for my wedding and they were great. Very good quality and design, just as was on their web page. The staff was amazing and answered all of my questions. I am very happy and will order from them again soon. I honestly recommend. ❤

7 February 2025
Unprompted review
Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. They went above and beyond to help me. This company deserves the best reviews, they are 100% trustworthy and will always help, whatever the issue.

6 February 2025
Unprompted review
Rated 2 out of 5 stars

I own several older items from Dolly…

I own several older items from Dolly and DOtty. So when I purchased two dresses I was very excited for their arrival.
Sadly they didnt fit as well as my older ones in the same size. The fabric is now a much lighter weight and I was very disappointed over all with the qulity so returned them.
The brand is very popular, I dont know if theyve changed fabric suppliers or makers but its a sham that the brand is no longer for me.

27 January 2025
Unprompted review

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