Dolly and Dotty Reviews 7,930

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the beautiful materials, perfect fit, and well-made construction of the dresses. Many people appreciate the wide selection and unique styles, often mentioning how comfortable and flattering the clothing is. The delivery service is frequently described as fast and efficient, with many consumers receiving their orders much sooner than expected. Reviewers also commend the exceptional customer service, noting prompt responses and helpful assistance with inquiries and issues. However, some customers were not happy with the product, mentioning that the fit looked strange or the tailoring felt cheap. A few people also experienced issues with the quality of the dresses, specifically with zippers breaking after only a few wears.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the gorgeous, well-made dresses... See more

Quality

Consumers find quality to be positive. Many reviewers praise the top quality of the dresses, noting they are... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease and speed of... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the outstanding,... See more

Based on these reviews

Rated 5 out of 5 stars

Was scouring the Main Street & online for a specific style & colour of dress for an up coming wedding. Fortuitously came across what appeared to be the perfect match on Dolly & Dotty. I’m usually a li... See more

Rated 5 out of 5 stars

Love Dolly and Dotty. Ordered 3 different dresses so I could wear 1 to my Graduation on Wednesday. I paid for next day delivery after 4pm on Friday, figuring they'd arrrive on Tuesday, amazingly they... See more

Rated 5 out of 5 stars

I've nearly thirty items from here and I've never had a bad experience.I wear their dresses daily because they're eye catching,comfortable and easy to wash.The material stays the same,wash after wash.... See more

Rated 5 out of 5 stars

I was first introduced to D&D when my friend bought me the Matilda green polka dot wrap dress for my birthday. Fell in love, beautiful material, fit and pockets!! I then bought the Billie Rockerbil... See more


Company details

  1. Women's Clothing Store
  2. Dance Store
  3. Fashion Accessories Store
  4. Headwear Store

Written by the company

Here at Dolly and Dotty we are obsessed with all things vintage, our beautiful collection captures the spirit of 1950’s Rockabilly girls!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

the mystery of how to return the dresses

Dresses were fine (though thick polyester which I did not want) but too big for me so I went on site to return them. A QR code appeared on site and i took a copy. the site sent me to the courier site, a name begginning with K and I looked on that site for return lockers as instructed. I located 3 on the courier map. I went to eacj and there were zero lockers. I asked the shopping mall guide and they said there were none. We scanned the QR code ourselves and it took us to a health and wellbeing dodgy site. The Dolly and Dotty site said I would be sent confirmation by email of the return with the QR code but no email appeared, which already worried me. The dresses were clearly legit, and the site had their details so this wasn't an imposter site and I am mystified).

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my dress

I very carefully followed the size guide, and when the dress came, it was a perfect fit. Colours were very nice, the feel of the dress was good.
Everything is as described, postage to Norway went smoothly.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Dolly and Dotty is a great clothing…

Dolly and Dotty is a great clothing company and with great dresses, skirts,… Also for curvy ladies. I love the beautiful , colourful cloth.
The delivery is really fast and the service desk is so great and helpful, whenever you need something (like for me: I ordered the wrong size and it was changed immediately).

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding clothes and customer service

I’ve bought several dresses from Dolly & Dotty, and every one of them has been absolutely gorgeous and a perfect fit. I’ve received countless lovely compliments and people often ask me where I got my dresses. The customer service is also truly outstanding – responses are always quick and helpful. I wholeheartedly recommend Dolly & Dotty!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I love Dolly and Dotty

I love Dolly and Dotty! Even before Brexit, I loved ordering my dresses from them – and even now, the team makes it possible to ship the dresses to Germany. For me personally, there are no more beautiful dresses that drape so flatteringly on plus sizes. But Scarlette and Billie, in particular, are absolutely gorgeous! ❤️ Thank you for your amazing work! I look forward to it every year! ❤️

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Profucts

I rarely leave reviews but this one was just exceptional. They are so fast in shipping, I would say as fast as Amazon. And they process the refunds so fast, unlike other popular clothing stores. The best thing about this store is the top quality of the dresses, and they are so well made especially for curvy women.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

I have contacted through email saying…

I have contacted through email saying my order hasn’t come . Nobody has replied . Very disappointing. I have bought things before . No problem . Now I will not be purchasing again

25 February 2026
Unprompted review
Dolly and Dotty logo

Reply from Dolly and Dotty

Dear Elaine,

Thank you for your review, and I’m really sorry to hear about your disappointment.

I just wanted to kindly clarify that we have responded to your enquiry via chat on the 9th of March, which we also sent you via email. We replied to your first and only contact with us. From our records, your order was placed as a pre-order, which means it is not due for dispatch yet — this is why you haven’t received it at this stage.

We completely understand how this may have been confusing, and it appears to be a misunderstanding regarding the delivery timeframe.

We truly value your past support and hope this helps clarify the situation. Please do let us know if you need any further assistance at all — we’re always here to help.

Kind regards,
Team Dolly & Dotty

Rated 5 out of 5 stars

Perfect fit and excellent service

The two dresses I ordered fit perfectly and the service I received was excellent. I wanted them delivered quickly because I needed one for a party and they arrived the next day! Will definitely shop with them again

18 February 2026
Unprompted review
Rated 5 out of 5 stars

I've nearly thirty items from here and…

I've nearly thirty items from here and I've never had a bad experience.I wear their dresses daily because they're eye catching,comfortable and easy to wash.The material stays the same,wash after wash.The price on the dresses are amazing value and delivery,which is well informed,is normally within 48 hours

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality & Price

This is the first time I have ordered from Dotty and Dolly and I am so pleased with my order. I purchased a dress for a special occassion and it is perfect. The material is wonderful quality, the fit is perfect and the price was fantastic. I will definitely be shopping with Dolly & Dotty again and would highly recommend them.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Consistently goes above and beyond, proving to be completely trustworthy and dedicated to solving any problem. Highly recommend and deserving of top reviews.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery, excellent quality

Fast delivery. Good communication. Really liked the ‘real life’ photos on the website…that makes a massive difference. Dress was stunning and better quality than I expected for the price. Delighted all round.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Lovely items and orders are fast and returns were dealt with far more efficiently and speedily than any other retailer we have ever used.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic service.

This company has made me feel special and appreciated they go Over and above to help and they were brilliant when I ordered an incorrect size and posted the new dress to me almost straight away. I would recommend this company to the royals if I could fantastic 5 star service all round.
I have around 30 of their dresses top quality and fit is great.the last ones were bought around my anniversary time in sept bought 3 a sale was on brilliant.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

I recieved my 2nd Order today so I am…


I recieved my 2nd Order today so I am now the proud owner of 2 dresses and 2 petticoats. I wore this Lily Pink Poppy dress to a '40s festival in Grassington, complete strangers kept coming up to me ans asking to take my photo. Ive never had that reaction anywhere before. I felt like a film star! I have to add the petticoat was a big hit too! The quality of this dress is beyond compare. Thank you Dolly and Dotty. I shall keep adding to my collection. BTW the postage comes within 48 hours of placing an order. FANTASTIC!!!!
Lady Rosemary
of
Chaol Ghleann

23 September 2025
Unprompted review
Rated 5 out of 5 stars

I love love love every dress I have…

I love love love every dress I have bought many of the frocks from Dolly & Dotty,and petticoats.
Every one has been beautiful.
I get lots of people asking where I got my dresses from,and nice comments.
I always recommend Dolly's

19 September 2025
Unprompted review

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