Diamonds Factory Ireland Reviews 702

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive knowledge, making the process of selecting and designing jewelry enjoyable and stress-free. Many people highlight the outstanding quality of the products, noting the beautiful craftsmanship and the ability to wear items without issues, even for those with sensitivities. The overall service, from initial consultation to collection, is frequently described as seamless and personalized, with many appreciating the lack of pressure and the ability to customize their pieces. However, some customers also noted issues with product accuracy, such as an initial incorrect ring size. A few people experienced problems with product durability, with items breaking shortly after purchase, and some were dissatisfied with the resolution process for these issues. Additionally, some reviewers mentioned that the timing for diamond delivery for specific gift dates was not always reliable.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being incredibly... See more

Product

Customers had positive experiences with product. Many reviewers expressed delight with their purchases,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the outstanding... See more

Quality

Users describe positive interactions with quality. Many customers express delight with their purchases,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experience... See more

Based on these reviews

Rated 5 out of 5 stars

I had an amazing experience with Diamond Factory Galway, thanks to Briana. From start to finish, she guided me through the process. I was completely clueless at first about choosing an engagement ring... See more

Rated 5 out of 5 stars

Lucie was an absolute pleasure to deal with. We went to her absolutely clueless about the entire process but she was extremely patient and helpful. Although there was a small bit of a wait actually ge... See more

Rated 5 out of 5 stars

Dimond Factory really saved my proposal. I had a horrible experience with other company, end up i made a refund and i had to find somebody else. I decided to try it with DF and I ordered ring 16.12.2... See more

Company replied

Rated 5 out of 5 stars

Recently ordered a ring from The Diamond factory. Jana and her assistant couldn't have been more helpful. Didn't rush , went through everything with me n advised me in everyway. Collected my ring toda... See more

Rated 5 out of 5 stars

We recently purchased engagement and wedding band in Diamond Factory Cork. Jana gave such a personal attention and help explaining all the options and types of stones, that it was great. The email fol... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the most gorgeous ring from Diamonds Factory in Cork to celebrate my 50th birthday, a real milestone for me. I wanted something unique and meaningful, and I couldn’t be happier... See more

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Rated 5 out of 5 stars

I have an allergy when I wear piercings and have tried all sorts of metals over the years. I bought sterling silver diamond earrings from the Diamond Factory and I am able to wear the earrings without... See more

Company replied

Rated 5 out of 5 stars

I recently bought an engagement ring from Diamonds Factory Cork and the service was absolutely amazing from start to finish! Picking out my new ring felt so special and personal. You really can take y... See more

Rated 5 out of 5 stars

Incredible selection and highly knowledgeable sales team. I visited Diamonds Factory in their sophisticated and private office. Janina has exceptional knowledge and care in the type of engagement rin... See more

Rated 5 out of 5 stars

We had a wonderful experience purchasing our engagement ring with Jana. She was warm, friendly and very knowledgeable - we both felt we learned a lot about diamonds during the appointment. We showed h... See more

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Rated 5 out of 5 stars

Went to visit the Diamond Factory in Powercourts - off South William Street. I had carried out some research first on the website - which was very easy to navigate - so I knew the ring I wanted. Ho... See more

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Rated 5 out of 5 stars

I recently purchased a ring and was helped by Jana, and I honestly couldn’t be happier. She took her time with me, explained everything so clearly, and made the whole experience feel relaxed and spe... See more

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Rated 5 out of 5 stars

Excellent service from start to finish. Very friendly and welcoming staff who are incredibly helpful. The online tracker to stay up to date with your order was massively helpful as well. My fiance is... See more

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Rated 3 out of 5 stars

Ordering was easy in their shop in powescourt, they were helpful and attentive. I was advised 3 weeks for manufacture and delivery and it took 7. There was little communication as to what the delay wa... See more

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Rated 5 out of 5 stars

have purchased two rings over the past 6 months from Diamond Factory in Powerscourt and cannot recommend them highly enough. Agnieszka was so accommodating, knowledgeable and made we feel very specia... See more

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Rated 5 out of 5 stars

Helpful pleasant staff . Great experience , unsure what I really wanted . Lady serving looked at what I had already , brought out trays made suggestions. . Went for something completely different and... See more

Rated 5 out of 5 stars

Very much enjoyed the experience at Diamonds factory. The staff were friendly, welcoming and very knowledgeable. I appreciate the time they took to explain the various aspects of diamonds that nee... See more

Company replied

Rated 5 out of 5 stars

Really great experience all round. The staff are absolutely lovely, professional and knowledgeable. They really went above and beyond to help my Fiancée to pick the perfect ring for her. I would highl... See more

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Rated 5 out of 5 stars

Unbelievable experience in the Diamond Factory - Powerscourt. From start to finish Agnieszka was so knowledgeable, helpful and patient. I picked the most divine ring which was to be ready in 3-4 wee... See more

Company replied

Rated 5 out of 5 stars

I bought my partners engagement ring through diamond factory Galway. The service and pricing was so good that we also bought our wedding bands there. We worked with Briana and Lucy. Both Briana and L... See more

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Rated 5 out of 5 stars

We had a wonderful experience at Diamond Factory thanks to Brianna! She was incredibly helpful and patient while guiding us through selecting a customized ring, making the process enjoyable and stress... See more

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Rated 5 out of 5 stars

I ordered and received my engagement ring from the Diamond Factory shop in Dublin. It was a great experience and everyone was very helpful when deciding which ring to go with. It arrived for pick up w... See more

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Rated 5 out of 5 stars

I booked an appointment with Jemima a lovely young woman who was so helpful with her knowledge as I designed the ring myself she advised me on which was the best options for clarity on diamonds and du... See more

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Rated 5 out of 5 stars

I had such a wonderful experience here picking out wedding bands with my fiance. There was no pressure and I actually loved that it wasn’t a typical store, it felt more relaxed and like we could truly... See more

Rated 5 out of 5 stars

Brianna was lovely and so informative and patient. I absolutely love the ring. I had to return an online order and that was a bit trickier - no-one answering phone/email repeatedly, I also wasn't 100%... See more

Company replied

Rated 5 out of 5 stars

I recently bought a ring from Diamonds Factory Galway and was extremely happy with the whole experience. Brianna and Lucie were very helpful, friendly, and knowledgeable, making the process easy and s... See more

Company replied

Rated 5 out of 5 stars

What a amazing experience getting my wedding ring. They really make you feel welcome and take the time to explain everything so you can customise your ring to be the perfect one for you. The ring took... See more

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Rated 5 out of 5 stars

Shopping for our engagement ring was such an easy and enjoyable experience. The process felt very personal, with no pressure at all—just helpful guidance and genuine care. We couldn’t be happier with... See more

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Rated 5 out of 5 stars

Engagement ring and both wedding bands purchased here, very happy, Lucie and Brianna are both so knowledgeable and very helpful Very responsive to queries etc After sales service 10/10

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Rated 5 out of 5 stars

I bought an engagement ring in Diamonds Factory in Cork. I highly recommend Janaina, she was very helpful and pleasant to deal with. She had very good insight and knowledge which helped me in deciding... See more

Rated 5 out of 5 stars

Spent time looking for a diamond heart pendant and just about gave up until I googled the Diamond Factory in Cork. Jana made everything so easy from the first appointment through to the collection of... See more

Rated 1 out of 5 stars

Ring fell apart after 3 weeks. Fixing it was the price of the ring. Could not recommend against it enough. Had to go local to fix it, and it was about half the price. Never again.

Company replied

Rated 5 out of 5 stars

Great experience with The Diamond Factory! I chose my engagement ring from their collection and got to pick the exact diamonds I wanted. The team was friendly, helpful, and made the whole process easy... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I bought my engagement ring from The Diamond Factory and couldn’t be happier. The quality is amazing — the diamond has a beautiful sparkle and the craftsmanship is excellent. The staff wer... See more

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Rated 5 out of 5 stars

From start to finish I cannot fault this place. I originally bought an engagement ring with Lucie and she couldn't have been more helpful. It was a no brainer for me and my partner to go back for th... See more

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Rated 5 out of 5 stars

Great experience! Angieszka Was absolutely amazing. She really understood how important it was to get the right design for the bespoke diamond earrings I ordered. It took 3 weeks to get the design 100... See more

Company replied

Rated 5 out of 5 stars

Such an enjoyable experience from start to finish in the design and production of the engagement ring. When we got it, it was absolutely stunning. We bought both engagement rings from here and I would... See more

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Rated 5 out of 5 stars

From start to finish the staff at Diamonds Factory were on hand to help me design the perfect engagement ring for me and my Fiancée. I couldn't fault the process and after seeing what was on of... See more

Company replied

Rated 5 out of 5 stars

Gustavo was incredibly helpful and patient. He showed me loads of different options and helped me design/build my dream ring. I also bought my wedding band here and would highly recommend.

Company replied

Rated 5 out of 5 stars

We had a great experience with Agnieska, who was very friendly and helpful with suggestions and matching ring for me as a special request. I recommend that you do extensive research on their website... See more

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Rated 5 out of 5 stars

I had an amazing experience in diamonds factory in Limerick! There were so many options and they were so patient and kind waiting for me to pick out my ring! I would recommend them to anybody xxx

Rated 1 out of 5 stars

Earrings were not the size specified&then when one broke after wearing only a few times they wouldn't replace it,I'd have to send it out of the country at my own expense. I ended up paying a local jew... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience purchasing an engagement ring at the diamond factory Galway. We dealt with Brianna, who was brilliant. She was extremely friendly, helpful and knowledgeable. Briann... See more

Rated 5 out of 5 stars

After looking at many jewelry stores, we chose the Diamonds Factory because of the impressive quality of their pieces and the service provided by the consultant Jana. She is a true expert who basicall... See more

Rated 5 out of 5 stars

An easy experience from start to finish. I was even able to get my ring delivered to my home when it was ready. The ring itself is absolutely beautiful, I'm complimented on it everyday.

Company replied

Rated 5 out of 5 stars

Jana was amazing to deal with! I felt heard, and understood from the beginning. The ring return and exchange process went very smoothly too. Highly recommended if you are looking for an engagement rin... See more

Company replied

Rated 5 out of 5 stars

very pleasant and positive experience althroughout from getting our engagement ring upto our wedding bands. Shoutout to the staffs especially Leah and Agniezka for being helpful and accomodating. Our... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, very happy with how the process went from start to finish. Would really recommend visiting. We worked with Lucie and she was excellent. Ordered a bespoke ring and it arrived in... See more


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewellery Manufacturer

About Diamonds Factory Ireland

Written by the company


Shop Engagement Rings

Shop Wedding Rings

Shop Diamond Earrings

Shop Gemstones

Our Story

Contact Us


Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.

From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.

Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.

Written by the company


Contact info


4.8

Excellent

TrustScore 5 out of 5

702 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Absolutely delighted with the service…

Absolutely delighted with the service provided by Lucie and Brianna, as well as the quality of the ring.

16 March 2026
Unprompted review
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Lucie and Brianna!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 3 out of 5 stars

Measure a few times before ordering

The measurements not correct, so loads of sending back snd forth, on my expense.

7 March 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we greatly appreciate it.

At Diamonds Factory we pride ourselves on offering the highest level of customer service and highest quality items, unfortunately you have mentioned on this occasion we’ve fallen below our usually high standards.


We are sorry to hear of your experience. We can confirm it is best to measure a few times before placing order for the correct size you need. Alternatively, instead of sending back directly, items that require resizing can be dropped off in a store near you after booking a drop-off appointment on our website:

https://www.diamondsfactory.ie/customer-care/viewings/book-an-appointment


Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Extremely professional and friendly.

5 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Galway team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Such an incredible experience!

Myself and my fiancé had the pleasure of working with Jana for both our wedding rings. Initially, we had never heard of the Diamond factory so we were both very curios. From the moment we stepped in the door the experience was incredible. She walked us through the whole process, showing us multiple styles she believed would suit us. We had only booked in for my fiancés ring, but as soon as I saw what they had to offer I got mine ordered on the same day too :) the rings & service from Jana was that good!! 10/10 for everything - THANK you so much Jana for all the help & making the whole experience so memorable!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Helpful pleasant staff

Helpful pleasant staff . Great experience , unsure what I really wanted . Lady serving looked at what I had already , brought out trays made suggestions. . Went for something completely different and absolutely love my ring . Super price and could track the making progress

1 March 2026
Rated 5 out of 5 stars

I had such a wonderful experience here…

I had such a wonderful experience here picking out wedding bands with my fiance. There was no pressure and I actually loved that it wasn’t a typical store, it felt more relaxed and like we could truly try different options with no pressure. Everybody I dealt with was so nice and happy. I especially appreciated Jana when I picked up my wedding band, she was so positive and excited for me. I’ll definitely be back for some more sparkles :)

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service and product

Great service and product. Will use them again in the future.

5 December 2025
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Highly recommend

26 February 2026
Unprompted review
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Reply from Diamonds Factory Ireland

Dear Johnathan,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Delighted with my new ring….service was…

Delighted with my new ring….service was very good…..I would highly recommend using the Diamond Factory.

2 March 2026
Unprompted review
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Fran,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

My Deam Ring

Agnieszka in Diamond factory was absolutely fantastic! I wasn't sure what style of ring I wanted and she was very patient and offered great advice to help me choose my ring! I am over the moon with it!

5 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Rachel,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team, especially Agnieszka!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Really profesional service

Really profesional service. Jana dedicated time to us to explain everything and made the process really easy. Absolutely delighted with the finished product.

21 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Rosemary,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

My ring is absolutely beautiful

My ring is absolutely beautiful. Everything I wanted and more. Reasonably priced and easy to follow website. Email with every stage of production. Very very satisfied

21 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Excellent service

Excellent service, jemima and her colleague in limerick were excellent to deal with and so knowledgeable

21 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

positive! This is your sign!

very pleasant and positive experience althroughout from getting our engagement ring upto our wedding bands. Shoutout to the staffs especially Leah and Agniezka for being helpful and accomodating. Our chosen designs output came out excellent and flawless. Crafting time for the jewelry was on point and clear on schedule. Recommend

27 February 2026
Unprompted review
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Michael,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team, especially Leah and Agnieszka!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Great experience

Great experience, really took their time showing my different stones and different engagement ring and helped create my dream wedding ring
Took less than 4 weeks from ordering, I am over the moon, customer service is fantastic, and my ring is just gorgeous.

16 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Galway team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Great service and the staff where very…

Great service and the staff where very helpful and a pleasure to meet.

19 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Elizabeth,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Staff are brilliant!

The staff were absolutely brilliant I could not fault them. Service was 10/10

19 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Steven,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, listened to what we were looking for, provided good suggestions with good knowledge of same. Big thanks to the staff in Limerick.

18 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Marcus,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

The wedding rings are so beautiful 😍

The wedding rings are so beautiful 😍. Very nice people ,easy to talk . You made our experience so easy. Now we are waiting for the big day stress free. The sizes are perfect 🥰

13 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Maria,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Rated 5 out of 5 stars

Quality and Service

We bought our engagement ring at the Diamond factory 2 years ago and I am still very happy with it. The quality is amazing, so good that we came back and purchased our wedding bands from them this month. Again, very happy with the quality and service.

You get a free 1:1 consultation with either Luci or Brianna, and they will teach you everything you need to know about diamonds and metals. They will also advice you on the best options for your lifestyle.

We are very happy with our purchases and would recommend the diamond factory to anyone.

16 February 2026
Diamonds Factory Ireland logo

Reply from Diamonds Factory Ireland

Dear Valued Customer ,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Luci and Brianna!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

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