CycALs Reviews 

53
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I needed a mountain bike servicing that was no longer road worthy. Alex was able to repair and replace various parts that were unservicable, in good time. To top it off, he collected it from my home a... See more

Rated 5 out of 5 stars

When I first called Alex, he was fully booked for several weeks unfortunately for me because as well as having my two bikes serviced, I suddenly found that they both has flat tyres. However, when he... See more

Rated 5 out of 5 stars

Alex collected our grandsons bike and emailed details of repair costs, etc. The repairs were carried out and the bike returned within a few days. Alex was extremely friendly and professional. We would... See more

Rated 5 out of 5 stars

Alex provided costs upfront with a choice of various options for the work needed on my bike. These are very competitive as well! Work was carried out satisfactorily, however the biggest plus was... See more

Company details

  1. Bicycle Repair Shop
  2. also in
  3. Bicycle Rack
  4. Bicycle Store

Written by the company

Here at CycALs we specialise in bicycle repairs. If you have an issue or would like your bicycle serviced then we can help you. If you are within 6 miles of our base in Stonehouse, then we will pick it up and deliver it back to you for free (£1 every mile outside of radius). Call on 07854833488 or email cycals@hotmail.com for a free quote. Alternatively, visit our website at cycals.co.uk and you will find a detailed price listing. Please don’t hesitate to contact us for any questions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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4.8

All reviews

(53)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic bike servicing

Alex provides fantastic bike servicing and repair, with collection and delivery of the bike available. Couldn't have asked for a better service with Alex keeping in touch about any work that needs completing. We have now had 2 bikes repaired and serviced. Thank you again

4 September 2023
Unprompted review
CycALs logo

Reply from CycALs

Hi Lisa,

I’m ecstatic that you were impressed with my service and hope to have you has a returning customer. Your feed is great to hear and helpful for others too!

Cheers

Alex

Rated 5 out of 5 stars

A+++ Service

Alex is very efficient, communicative and reliable.
He fixed my bike very quickly and explained everything he had done with extra advice also given.
His fees are very reasonable and we will definitely be using him in the future. A+++

27 July 2023
Unprompted review
CycALs logo

Reply from CycALs

Hi Mark,

I’m glad that we’re impressed of the level of service I provided and I very happy to see you have been a returning customer too. Your kind feedback is very much appreciated and helpful too for others.

Always looking forward to work your bike!

Cheers

Alex

Rated 5 out of 5 stars

Great job.

Great service from start to finish. Good advice with what my options were and no hassle friendly guidance. Informative throughout and bikes now in fantastic condition.
Will use again.

27 June 2023
Unprompted review
CycALs logo

Reply from CycALs

Hi James,

I’m glad you were satisfied with the advice and the way I was able to make it a hassle-free process. Your feedback is valued very much and very grateful for it.

Hope to have you as a returning customer!

Cheers

Alex

Rated 5 out of 5 stars

Excellent Service

First class service from Alex. Picked up my bike from my home, serviced, cleaned and returned the following day looking brand new! He also took the time to give me a few tips and was really helpful from start to finish. Highly recommended!

21 June 2023
Unprompted review
CycALs logo

Reply from CycALs

Hi James,

I’m glad you thought highly of the standard of work carried out on your bike and I am very grateful of the supportive feed back too.

Thank you and hope to have you as a customer again!

Cheers

Alex

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish, collected and returned bike from my place of work and communicated clearly in respect of repairs needed. Seamless hassle free service, thanks Alex.

13 June 2023
Unprompted review
CycALs logo

Reply from CycALs

Hi Jamie,

Thank you for the kind & supportive feedback. This is much appreciated.

Happy to have you as a customer!

Cheers

Alex

Rated 5 out of 5 stars

Top job all round

Very good communication from Alex, from first contact, efficient service and convenient collection and drop off. Flexible service as per my requirements, couldn't be happier,

Cheers

Andy (stroud area)

15 May 2023
Unprompted review
CycALs logo

Reply from CycALs

Hi Andy, thank you for the kind words and supportive feedback. It was a pleasure having you as a customer and hope you will use me again.

Alex @ CycALs

Rated 5 out of 5 stars

Amazing service (bike pick up and comms…

Amazing service (bike pick up and comms were great), very reasonably priced and Alex is a very friendly guy who definitely knows his stuff!
Will definitely use this service again.
Thank you!

2 May 2023
Unprompted review
CycALs logo

Reply from CycALs

Hi John,

Thank you for the supportive and kind feedback. This is great to hear!

Alex @ CycALs

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