I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... See more
Company replied
Gentleman who dealt with my enquiry was extremely helpful. Clear and precise. Excellent quotation for my new van, which I was only to happy to accept. Considering I had never heard of your company... See more
Company replied
I would like to express my sincere thanks and appreciation to Kanye for her outstanding service and professionalism. She was extremely helpful, patient, and went above and beyond to support me and... See more
Company replied
Company details
Information provided by various external sources
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Contact info
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, United Kingdom
- 0333 005 2360
- cvd-insurance.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very helpful!
30 August 2025
Reply from Commercial Vehicle Direct
Hello Mike, thank you for the 5* review! We're glad you found our staff to be helpful in arranging your insurance policy.
Connor
Reply from Commercial Vehicle Direct
Hi Simon, thank you for the 5* review. We're glad you found our staff to be helpful as this is one of our top priorities!
Connor
The lady was very helpful
The lady was very helpful
Knowledgeable and professional
Excellent service
20 August 2025
Unprompted review
Reply from Commercial Vehicle Direct
Hi Mark,
Thanks for the 5* review. We're glad you were pleased with the service - I'll make sure your great feedback is passed to the agent's manager so they receive recognition for a job well done!
Connor
Fast efficient service
7 August 2025
Reply from Commercial Vehicle Direct
Hi Geoff, thanks for the great review. We aim to be as efficient as possible whilst making sure you have all the necessary information required!
Connor
Great experience went through the…
Great experience went through the process with out any problems thanks again
5 August 2025
Reply from Commercial Vehicle Direct
Hi Alexander, thank you so much for the 5* review. We're glad you found the process easy!
Connor
The person I dealt was very open and…
The person I dealt was very open and honest whilst looking for the best policy for me I wouldn't hesitate too recommend your company too people
10 August 2025
Reply from Commercial Vehicle Direct
Hello, thank you for the 5* review. We'll ensure your great feedback is passed on to the agent's manager!
Connor
Reply from Commercial Vehicle Direct
Hi John, thank you for the great review. We always aim to give you the best price possible!
Connor
Reply from Commercial Vehicle Direct
Hi, thank you for the 5* review. We're glad you found the process easy and are pleased you have chosen CVD for your insurance needs!
Connor
The girl explained everything really…
The girl explained everything really well to this technophobe
12 August 2025
Reply from Commercial Vehicle Direct
Hi Alexander, thanks for the review and we're glad you're pleased with the service received!
Connor
Reply from Commercial Vehicle Direct
Hi Esmond, thank you for the 5* review, we're glad you chose CVD for your insurance needs!
Connor
Reply from Commercial Vehicle Direct
Hi David, thanks for the great review! We're glad you chose CVD for your insurance needs.
Connor
Re-newing Van Insurance.
My questions i asked were explained to me in detail.
Very polite and detailed.
5 August 2025
Reply from Commercial Vehicle Direct
Hello Brian, thank you for the great review. Our top priority is making sure you have all information you need to make an informed decision about taking out a policy. We will ensure this great feedback is passed to the agent's manager!
Connor
Reply from Commercial Vehicle Direct
Hello John, thank you for the great review. We're glad you're happy with the service, as that's always our top priority!
Connor
Reply from Commercial Vehicle Direct
Hello Robert, thanks for the great review. We aim to provide customers with a positive and enjoyable experience while ensuring we find the policy most suited to your needs.
Connor
Most helpful.
20 July 2025
Reply from Commercial Vehicle Direct
Hi Wendy - thank you so much for the 5* review. We're glad you chose us for your insurance needs!
Connor
Staff took me through the insurance…
Staff took me through the insurance application slow and hassle free.
Making me feel I was a valued customer.
Thanks
24 July 2025
Reply from Commercial Vehicle Direct
Hello Craig, thanks for the great review. Our top priority is making sure you are well informed throughout the process and aware of everything you need. Please get in touch if you have any queries.
Connor
Renewing my insurance policy
The CVD representative called John was excellent from start to finish. I have never found it so straightforward to renew my policy. Well done and thank you.
25 July 2025
Reply from Commercial Vehicle Direct
Hi Melody, thank you for the 5* review. We're pleased you found the process easy and chose us again for your insurance needs. We'll ensure this feedback is passed on to John's manager!
Connor
Charlie was amazing
Charlie was amazing, very patient & did a great job getting my husbands new Defender insured.
25 July 2025
Reply from Commercial Vehicle Direct
Hello, thank you very much for the 5* review and we're thrilled you're pleased with the service. We'll ensure this great feedback is passed on to the agent and their manager to get the recognition they deserve.
Connor
Reply from Commercial Vehicle Direct
Hi Ron, thanks for the great review and renewing with CVD! We're glad you're happy with the process
Connor
Reply from Commercial Vehicle Direct
Hi Barry, thank you for the 5* review. I will ensure the agent who helped you with your policy receives the positive feedback!
Connor
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