culturehustle Reviews 

1,992
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Reviewers generally had an average experience overall. Many customers report extremely long waiting periods for their orders, often extending for several months or even a year, with some orders never arriving. Reviewers frequently mention a lack of genuine communication, receiving only automated or generic responses to their inquiries. This often leads to frustration regarding unfulfilled orders and difficulties in obtaining refunds, even after repeated attempts. However, some people mentioned that the products themselves are often highly regarded. Many customers praise the unique, innovative, and high-quality art materials, finding them inspiring and effective for their creative work. Some also appreciate the value and cutting-edge nature of the offerings.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers praising the unique, high-quality, and... See more

Order

Clients share negative opinions on order fulfillment, with many reporting significant delays, some waiting... See more

Response time

Customers consistently express dissatisfaction with response times, frequently receiving boilerplate or... See more

Customer service

Customers had negative experiences with customer service, expressing widespread disappointment and... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, frequently reporting that they have... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more

Rated 1 out of 5 stars

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment... See more

Rated 1 out of 5 stars

Similar experience to the other one star reviews. Placed an order early January and still don't have the paint. No response from a real person - just an AI stock answer. No refund has been issued desp... See more

Rated 1 out of 5 stars

I have used this company for years- great, innovative products, fast shipping. I placed an order last June and still haven’t received it. I’ve sent countless emails, all with bot answers siting lost... See more


2.9

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.9

All reviews

(1,992)

416 reviews in the last 12 months

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Rated 1 out of 5 stars

Stolen money

I ordered paint and still haven’t received it almost a year later. I have sent several emails and have only received automated or form letters in response. The paint, if you can get it, is great. However, they are more likely to steal your money than give you your paint.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Interesting

Interesting work - first time buyer head first into 6L Black 4.0 order for a ceiling project. Wish me luck!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

11/10!

Amazing human & artist calling out the pretentiousness that exists in the art world- fighting it with humor, satire, and high quality art materials. <3

19 March 2026
Unprompted review
Rated 5 out of 5 stars

New to designing...

I'm just starting to design shoes and t-shirts. I came across several other artist using the Black 4.0 and have some really good ideas for the paint. The better I get I will try to invest in more of the products.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Not Great.

Placed an order in January 1st. A couple days later, the status updated to 'Paint being made'. Apparently they have been making my paint for 3 months and still have yet to get around to finishing it. I reached out to them about my order by the end of the month. The response from them was to re-assure me that 'my order is still in the final stages of being made' and 'my order had been flagged as high priority'. Cool.

It has taken so long to complete this order that I started to search for alternatives to the paint I really wanted, 'Incredibly K***nish Blue'. I found I could get Medium Adam 25 and Ultramarine 1311 Pigments and create my own version, which should get here long before Culture Hustle gets around to completing my order. Keep in mind, I am located in the US and I order this medium from a shop in France and they have not had any issues shipping my order.

The other negative reviews are correct. The lack of care or regard for actually fulfilling your order is next level. If they are really having supply issues and cannot complete orders in a prompt manner, then they should really slow down or stop taking new orders altogether.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality colors.

Huh, so there is a review section. Good paint, nice colors, and the pinkest pink really is pink pink. Black 2.0 is dark. Yolo is a pleasant electric pastel mint.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered some product for a project i am…

Ordered some product for a project i am working on. Products came packed well and very quickly! There was a small issue with shipping, but my email asking about it was quickly answered and resolved the next day. Would reccomend to everyone!

4 March 2026
Unprompted review
Rated 4 out of 5 stars

The supplies are AMAZING...but

The supplies are AMAZING, the website is a little janky. You will get your stuff but the email system is gonna be dumb first. When it immediately says delivered, you can go to the website and accurately track it. It won't give you notifications but it will tell you when it's actually delivered.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

CH has become a scam

Purchase in June 2025 still has not been received. I’ve exchanged a dozen emails with customer support, mostly canned responses with “a human has been assigned now!” Extremely frustrating. I’ve requested a refund multiple times. I used to a big supporter of this company so this is a major disappointment.

19 March 2026
Unprompted review

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