Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more
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Order 207269
Order 207269: I've been waiting for 10 months to get it with almost no update. But do not worry: I've received plenty of over-the-top promotional emails in the meantime.
I guess you either die a hero or see yourself become the villain, ay Stuart? Anish Kapoor would be rather proud.
1 year and 2 months later ... still nothing!
I placed an order with Culture Hustle in February 2025 (Order #200212). It has now been 1 year and 2 months, and I still have not received anything.
Over this time, I’ve sent multiple follow-ups. The only responses I’ve received were delayed, generic emails from customer service with apologies and promises of “reviewing” the order or “prioritising” it. None of these promises have led to any actual resolution. No shipment, no tracking, no refund.
At one point, I was even told that a real person had taken over my case and that it would be handled as a priority. That was months ago. Nothing changed.
What’s most frustrating is the complete disconnect between their communication and reality. The replies sound polite, but they are clearly templated and lead nowhere. Meanwhile, I continue to receive marketing emails from them.
After more than a year of waiting, this is no longer a delay — it’s a failure to deliver a paid order and a complete breakdown of customer service.
I would strongly advise others to think carefully before ordering.
This is @teyeler_tattoos
This is @teyeler_tattoos
These products elevated my art to the next level. I cant wait to show my followers the new secrets im able to put into my paintings and to feel more like an artist then I have ever felt before. So I say thank you to everyone involved with Stuart's lab.
When u even <3 their general mailer emails…
I actually love their emails, which should tell you how thoughtful, interesting, and brief they are. The products are unique and high quality and have made my vision come to life in better ways than I could’ve ever imagined! Shipping to the United States was painless. :) 11/10 recommend
Artists empowering artists and…
Artists empowering artists and celebrating creativity. Culture Hustle is like being in a club with cool people :)
Art elevated by access
Stuart’s materials are some of the most unique you can find within any form of art. Many people do things like what Stuart does, but nobody does it quite like Stuart.
Keep art unrestrained!!!
The pigment came quickly and undamaged…
The pigment came quickly and undamaged :)
Exceptional Paint – A Game Changer for Artists
I’ve been using paints from Stuart Semple at culturehustle.com for quite a while now, and I can honestly say I absolutely love them. The quality is consistently incredible, and what truly sets them apart is how unique the materials and finishes are.
As an artist, that matters so much to me. These paints allow my work to stand out in a way that feels authentic and completely one-of-one. The depth, texture, and overall result elevate my pieces beyond what standard materials can offer.
It’s rare to find materials that not only perform beautifully but also enhance your creative identity—and this brand does exactly that. I’ll continue using them and highly recommend them to any artist looking to create something truly original.
I love this company and everything…
I love this company and everything Stuart Semple creates. Hes a wonderful man. The world needs more artists like him. He is so full of passion.
Been buying culture hustle products for…
Been buying culture hustle products for years and have never been disappointed with the product. Shipping can be a tad slow but I'm not in a rush so it doesn't bother me much.
I ordered their mirror paint almost 10…
I ordered their mirror paint almost 10 months ago, and have been getting the run around for almost as long. The person, or more likely robot, that's been writing back has been very understanding, and then NOTHING. I'd almost be less annoyed if they said they were just straight up robbing me, but the stringing me along makes it worse. He keeps making products and trying to get people hyped about them, and then can't even fill old orders. LAME.
Ease of ordering
Ease of ordering, quality of product and confidence in knowing I will receive the product in a timely manner.
I love the products!!
Great stuff
Not much to say, cool guy who makes unbelievable materials to make art with. Who fights the good fight against Amish Capoor every day.
Items not shipped after 3 months…
Items not shipped after 3 months post-order date.
Heart searing color…I just wish there…
Heart searing color…I just wish there was a heavy body line
If I could I would leave 0 stars
If I could I would leave 0 stars. Still waiting for my order since July 2025. Countless emails, messages and even public comments on instagram and no response. Extremely disappointed with them and how they don’t care about their customers. I feel like the whole discount thing they did was just a SCAM!
Incredible art-forward pigment from the…
Incredible art-forward pigment from the artist's Artist.
I bought the Ultra pigment and signed up to get the birthday freebie of Pinkest Pink.
Glorious, dense pigment, easy to use, unlike anything available elsewhere. I'll definitely buy more.
Shipping was very quick (all the way to Western Australia!), and everything was safely packaged.
Communication about the order was timely and clear, no complaints.
PLUS - CultureHustle is about art for the sake of it, an incredible advocate for artists and access and against capitalist control of artistic venture. This speaks to the core of what art is about.
stuart is a visionary and activist
stuart is a visionary and activist. his website is clean and well designed
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