culturehustle Reviews 

Awesome product, Fast service and speedy delivery.

Ordered some paint and ink May 2025, received the initial email giving the approximate shipping time. When that passed I got an email saying there was a delay please allow 3 weeks. That has also passed. I emailed customer service for an update and was told my request was being prioritized. No update, no product.

Order at your own risk.

I placed an order that sat in “making” for over two months with no real updates. The shipping information on their site is vague and misleading — it suggests quick turnaround but quietly allows for months-long delays.

I had to file a credit card dispute to get my money back.

After I clearly stated I did not want the order, they shipped it anyway — which triggered import fees from UPS that I then had to refuse and deal with.

Customer service only responded after the chargeback was filed, and even then, nothing was actually resolved.

The whole experience felt disorganized and frustrating. I would not order from them again.

Ordered over €100 on small pots of paint last Oct for my son’s Christmas present, it’s April now, still hasn’t arrived, I’ve sent tons of emails looking for either order or refund and get the same response every time yet nothing is ever resolved. Scam

I will start by saying I really enjoy using the various paints from culture hustle and was an ongoing repeat customer. I was always ok with the long shipping times. I made a purchase on April 25 2025 for just over $100.00 and patiently waited. After 8 months I notified culture hustle I still hadn't received my order. I received a response apologizing and that they would look into it and get back to me ASAP. I wrote again many weeks later asking for an immediate resolution and again received a response thanking me for my patience and they would rectify the situation ASAP. Months have passed with no resolution and it is now two weeks shy of one year when I placed my order. The card i used is no longer good not that I expect a refund at this point. Now, assuming the product is still a good one you need to decide if you can afford to randomly give away the money you use to make purchases if you wish to do business with them. I no longer will. Are the purveyors incompetent? Theives? Hard to say... all i know is I am out 100 bucks.

Best paint in the world

Stunning pink. Just wow. Hilarious too

Unique painting experience

No communication whatsoever, I don’t mind extended wait times but just say something, don’t leave it 7+ weeks and countless unanswered emails. The product quality is great, I’ve never had issues with the product it’s just the lack of customer service, an ai automated email telling you not to send multiple emails after you’ve been ignored for 7 weeks is infuriating.

Black 2.0 came quickly and was great in every way. I am extremely satisfied with this material as a trial. (It is cheaper than black 4.0 lol.) I can see myself ordering 4.0 in the future.

Culture Hustle is a fantastic small business that offers innovative materials for artists with a dose of humor!

Just really enjoy the products and the vibrant pigments that make my work pop

The colors are beautiful. The packaging is perfect. It even came with a mixing pallet and inset Sponge for blotting! I highly recommend the colorieist watercolor palette!

Great products and packaging ( each very different with unique look. I can not give more stars because I had to wait 4 months to get my order. Emails do get a reply but not from a real person and is same answer to different questions. I send in a credit card refund application and than an email came informing the goods had shipped (?) so now I have the goods. One sticker was upside down, but hey, that must be the handwork which I do love and appreciate. Can not wait to use the paint. Thank you

This guy make art materials like nothing else anymore does.

I heard that specifically the titanium white from this company is excellent paint, so I placed my first order from them January 1st, 2026. I never received any updates beyond confirmation that my order was accepted. I waited four months before emailing the address provided on the Culture Hustle Shop app. I never received a response to my inquiry, but suddenly my paint is in the mail, lol! 3 stars might seem generous, but I'm just thankful that my order was shipped so quickly after I reached out, unlike in most of the reviews I've read. I absolutely don't mind waiting a while if the product is high quality, but it's the lack of transparency or customer care that kind of stinks. I had thought there was a stock shortage and fully expected a canned email response stating so, but with how quickly it shipped afterwards, it makes me think my order just got... misplaced or something? I've worked in customer service for a long time and I know these things inevitably happen, but for every customer to have the same bad experience is a little wild.

Do not buy from this company. I ordered paint 1 year ago and have been in contact with a robot that cannot answer any questions. I was told my order was being handled personally by someone. Never happened.

While my package was a little late it did arrive (post issue not culture hustles) when i had issues with the delivery they got back to me pretty quick when i gave them a heads up. as for the product, the pigment is good, the powder is fine and mixes well with various mediums both acrylic and oil. it is a more transparent pigment once mixed so you'll want to add something for opacity if that is what you want.

The Hustle part is very accurate, I paid them in June of 2025 and as of today I've yet to get any of the products I paid for.

They've never tried to contact me about sorting this mess out, I keep writing them, asking for updates/alternative solutions etc, and they keep stringing me along.

They also don't offer refunds at all, so buyers beware. I sadly used a card that doesn't have buyers protection, so I'm probably not going see that money or the paint I paid for.

Super fast shipping from England to NZ and personally signed. Was super stoked to be part of the 10th anniversary pinkest pink edition. Thank you 🩷